Address: | 590 E Roosevelt Rd, Lombard, IL 60148, USA |
Phone: | +1 630-282-4030 |
Site: | firestonecompleteautocare.com |
Rating: | 4 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM |
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Zach Laporte
1. My oil change appointment took forever. Why does it take over an hour when you make an appointment and the only thing they do is change the oil? It takes me less time to do it at home! 2. After changing my oil recently, I noticed that the oil flowed like water out of my oil pan. Supposedly they had put full synthetic oil in my engine but judging by how badly the oil had degraded I dont believe they used full synthetic. 3. Is it a law of oil change places that they have to try and up sale you for a brake fluid and radiator flush and replacement every single time I visit?
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Dave C
Great customer service! Hans was great. My car muffler was close to falling off and all the local shops were closed. I pulled in, told him my problem and even though they dont fix mufflers, without any hesitation, Hans brought my car in, lifted it up and used a wire hanger to fasten my muffler so it wouldnt fall off on my way home (another 30 miles). If I lived close by, I would definitely go here whenever I needed some service. Thanks Firestore and thank you Hans for allowing me to make it home safely.
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Alex F
Old story - caught a huge nail in the left rear tire. The shop was eager to sell a single tire to replace the flat without checking wear of other tires. The car that has about 50,000 miles and original tires. On my request they checked other tires and found that the other rear tire is pretty low on the thread. Ended up replacing flat tire was a spare to get home. Will be replacing all four tires.
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Colleen Pusateri
Needed brakes halfway through a trip through the mid-west. Researched what the anticipated cost should be and called Firestone on a Sunday morning. They were honest and fair, clearly explained everything, and completed the job within an hour and a half within budget. Couldnt ask for more!
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Nataliya Lovchikova
I recently relocated and I still come back to this location to get my car fixed. The staff is very cordial, the inspections are cheap if not free, and they never try to upsell you on any service. Everything is straight forward and the work is done quickly. I recommend these guys.
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Cesar Hernandez
Last oil change, the manager charged me for services I didnt ask for. Asked them to check a rattle, they said my catalytic converter was bad. It was just heat shielding out of place. Cant get my car fixed if I dont trust the place.
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Jimmy Ibrahim
In and out in 30 minutes! I received great advice on precentive care. The guys here answered all my questions. Great service all around!
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Brandon Turner
They stayed late to do my last minute tire replacement. My car has no spare and I had a flat. They really helped me out
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Jay Whitten
Good service and communication. Minor up charge but the work needed to get done.
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Raj Desai
Great mechanics. Nice I ovation with speedy service and reasonble pricing
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Raymundo D. Pinones
A little bit expensive but it worthy
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Nitin Chandra Salgar
Long wait time.
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Anthony Galvin
Great service!