Address: | 1711 Ogden Ave, Downers Grove, IL 60515, USA |
Phone: | +1 630-495-2750 |
Site: | merlins.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–3PM Closed |
AA
Aaron Peter
The staff is personable, friendly, and seem to genuinely enjoy the work they do. They offered to give me a ride when my car needed more work than expected and they gave me a fair, reasonable, price on what I needed done. They used a checklist to make sure everything was done and they honored my requests for aspects of the service I didnt need. Another customer I met spoke about how they would refuse to work on your car if you didnt need the service! This is the first shop that hasnt tried to sell me on things my car did not need. I cannot recommend them enough!
JO
John zhao
Marty seems dislikes customer who uses the discounted punch card that I bought over the internet. I use it for the oil change for the very first time. I forgot to pick up the card after the oil change. I called and was told they will hold the card for me. Nevertheless, i called today, Marty responds he threw away everything after thirty days, and he did not keep any customers record in the computer. Can you believe that? I admit i have responsibility to pick it up, but i was not told he will only keep it for thirty days.
JO
Jonathan Wilcox
It is a rare day when you find really honest and trustworthy auto mechanics. Fred and Marty fit the bill to a T. They tell you what your car needs and what it does not. They are a real asset to the community. Jon Wilcox, Farmers Insurance Agent.
MA
Mark Gross
Fast, friendly and affordable. Also did some extra inspection work that was really helpful without doing a hard upsell.
DO
Dominique Coe
I can rely on them to get the job done and get it right
DA
David Burgeson
Good work and friendly people at a fair price.
AL
Alexandria Rhodes
The Guys there are wonderful!!! Very helpful!
MA
Matt Austin
Super transparent & friendly service
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Derek Bede
Great customer service.