Address: | 201 Page Ave, Joliet, IL 60432, USA |
Phone: | +1 815-722-3759 |
Site: | jolietradiator.com |
Rating: | 3.3 |
Working: | 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–4:30PM 8AM–12PM Closed |
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Kenneth Jordan
Horrible Customer Service. I was told my car was going to be ready that day I brought my vehicle in . I did not recieve a phone call so I called them at 4pm on the dot. Ray answers and said they were closed. That he was going to work like hell to get my vehicle done the next morning. My wife called the next day at 12 and once again my vehicle was not done. Ray stated it wouldnt be done till Monday. My wife asked him why didnt we receive a phone call. Ray said he he didnt know he had to call to let us know the status on our car. Horrible Customer service especially !!!!
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Boone Tondini
Called and ordered a radiator, asked a couple questions to make sure he was ordering the right one, and it was right when i picked it up. Gave me a great deal compared to the other places I called to price check on it. Honestly, it was the way a sale should go, nice and smooth and right the first time! Will be calling again when I need my next radiator!
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Elise Baden
Ive been taking my cars here for years. Bill and Ray always provide accurate diagnoses and quick repairs at good prices. Honest and trustworthy. They never try and sell me something I dont need and if something can wait, they let me know.
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Colleen Krol
This shop is the only place my family will visit. The owners are fair, and provide great customer service. Ive bought a used car from them, and had no issues. Not to mention many repairs to other vehicles.
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Anne Menard
Couldnt be happier with their service! They diagnosed that I needed a new water pump and replaced it way cheaper than everywhere I called! Ill be a customer for life!
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Theresa Buck
Poor customer service skills.