Address: | 1805 S Busse Rd, Mt Prospect, IL 60056, USA |
Phone: | +1 847-437-2177 |
Site: | aacompleteautomotive.com |
Rating: | 4.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
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Sean McNamara
I want to thank you for your expertise and professionalism in service. I was very impressed when I brought my vehicle in to repair our heater this last winter. Not only did you find the root of the problem, you were also friendly and informative on the best course of action for the fix without being pushy or controlling. I have always been pleased with the service I receive from A & A Complete Automotive. However, Mr. Dattolos professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Within a few days, Ottavio was able to verify my vehicles problem and was able start the process of having my vehicle repaired at a fraction of the cost I would get elsewhere. I am highly pleased with the professional manner in which your mechanics serviced my car. You have definitely gained a new customer who will refer all of his friends to A & A Complete Automotive. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with A & A for years to come, and many more vehicles.
MA
Max K
Came in for the 20$ oil deal they had going on, usually i do them myself but it was to good of a deal to pass by. Very nice staff and clean place, thought was going to be a nice trip. 50 minutes later, i was told that i needed new guide rods and tie ends. Used scare tactic saying its not safe to drive to get me to buy there. My father was a gm tech in germany so i decided to have him look at it. Easy fix, and was still ok to drive while i waited for parts. Was curious so i called aaa to see what theyd quote me for the job. Over 1500! The parts costed me around 100 (little under) because i decided to replace my bearings as well. On the quote they wanted 400 just for parts. They also put a sticker on the inside of my car stating the date and 10000 miles added to the actual amount that the car has. Although the staff is very nice, Not too impressed with quality. If i ever need to go to a garage, ill go to arlington automotive.
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lindsey guyser
I was introduced to AAA when I needed a Baiid device installed in my car 2 years ago. I was instantly impressed with the service. Ottavio was beyond helpful and I didnt feel judged about my dui. I have used them for repairs and oil changes since. They have always been fair and professional with me. I like the recognition when even if I havent been there in months they remember my name. Joe is wonderful and a pleasure to deal with on the phone or in person. There customer service has been spectacular. I dont feel like they have ever tried to take advantage of me and have always been very competitive with prices in the area. I would highly recommend going here for any of your car needs.
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Danny Chiao
The team at AAA are true professionals. I came in with a need for an oil change and help with looking into a rattle coming from my car. Within 2 hours, I received a call from AAA letting me know that the oil change was taken care of and the source of the rattle. A quote was provided at a great price and I was able to get my car back that day. The AAA team was fast, accurate and provided great service!
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wrakd
This place is a joke. Customer service sucked. They are way overpriced. I dropped off my car there and they didnt even work on it or call me to tell me what was wrong for over a week! When I finally went down to see whats up they quoted me $1000 for a tune-up and still didnt know exactly what the issue was......I would never bring any vehicle there.
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Slava Grek
I rarely leave 5 stars to businesses but I beliave A&A deserves it because of highest standards! Extremely great customer service, honest and courteous! Not mentioning the cleanness and always fresh coffee. Highly recommend!
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Owen Choi
AAA workers are my men!!! They gave me the lowest estimate around my area and they fixed it quickly! When you talk to Ottavio, you know he is being honest and straight forward with you! Highly Recommended!
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Jason Kobylanski
Have always had great service and work done when bringing my vehicle to AAA. Prices are fair and havent had an issue in the 4 years Ive been going to AAA for auto repairs. Highly recommend this shop.
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Alex F
Took advantage tht the car could not be moved and charged me 3X on parts and 2X on work, so you will get the highest price for any quote online ,even on an cheap old car. More expensive than a dealer.
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Ajay Patel
This place is really friendly and always does a good job..they even helped me install a air filter I bought on my own for free..their prices are really good and their hours are prefect..GREAT JOB AAA
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Melissa Plante
Great family run auto shop. Service was very quick, and I paid what I was quoted. Super friendly and honest employees, Im actually looking forward to going back for my next vehicle needs. Thanks!
MI
Michael Braiske
Nice guys, in and out with ease, and very fair pricing. Really all you could ask for. Plus the donuts in there were awesome.
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Daniela Slayton
very timely service, courteous, professional and knowledgable staff
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Mike Fisher
Fair prices and professional service in a timely fashion!!!!
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Anonymous User
Always professional and trustworthy...highly recommend
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Michael Carosielli
quality shop,standby their work.highly recommended
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John Yost
quality service done on time and under budget!
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Jack Burns
Friendly and prompt service, no problems.
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Brian Werle
A+ great job! Thanks
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Lina Pugliese
Ottavio is the best