Firestone Complete Auto Care

920 N Elmhurst Rd, Mt Prospect, IL 60056, USA

Address:	920 N Elmhurst Rd, Mt Prospect, IL 60056, USA
Phone:	+1 847-463-1940
Site:	firestonecompleteautocare.com
Rating:	3.2
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 5

Reviews 15

Felix Sesuraj

Tried to get my friends Nissan Murano car inspected today as it was bought used recently and they took it in and said will be ready in an hour or so if we wait. We said we will wait. After coming back an hour and 15 mins later the car was still at the parking lot where we left off. After waiting at the counter for 10 mins the guy turned up and said the car is not taken for inspection and he had to take a look at another car. They dont respect and value customers time and all they care about is money. Horrible customer service. Thumbs down.

Alice Edwards

This is the worst place ever sent on to stop my car from stalling they told me they fixed the problem and my I pick my car up and it still was stalling and on top of the stalling my car quit on me completely I got my car towed to there shop and the still didnt fix the problem Im pissed and there communication sucks....

William Bentley

If you want your car to break down after an oil change then this is the place to come see. Mine ran out of oil later in a day in the middle of nowhere someplace in ohio thanks to people that cant put a proper filter and gasket into toyota camry.

Ar Ty

Manager and another employee have an attitude just like you come to their home uninvited. It took them 2 times to balance my wheels accurately and scratched the rims after all. Will not do business at this location ever.

Anonymous User

I loved the guy at front desk. He made sure i knew what what going on. He only charged me to fix my headlight yet he fixed up many other things to including a blown fuse. Mechanics are great except timing is very slow.

Anonymous User

Very bad service,I did wait 2.5 hours for 4 tires change!!!!!!!!!! and after i receive my car the tires were half flat. Bad, bad , bad service never go again

Ryan Kelsey

I get tires and my Uber inspections here. Easy place for courtesy checks on tires when sensors indicate air is low during extremely cold weather.

Anonymous User

reliable ppl. honest and had a great turn around on the repairs. taking car out for vacation, only recommended services car really needed.

Snap IS07

rude rude rude!! very slow. They did not pay attention to me and was focused on other things.

kevin desecki

worst service ever took Over 3 hours to put on new tires ! Never again ...

Ilya Pluzhnikov

Quite good and fast service. It took me 30 mins to change the oil

Rajan Adhikari

If customers are waiting in the lobby, they should be recognized.