Address: | 1163 E Ogden Ave #701, Naperville, IL 60563, USA |
Phone: | +1 630-674-8585 |
Site: | dpcrepair.com |
Rating: | 4.8 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM Closed |
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Richard Denning
Id give 50 stars if I could. Don, the owner, really cares about you, his customer. I brought him a dead computer and he correctly diagnosed the problem while I waited (bad motherboard). In an attempt to keep my costs down, he searched several recycle centers for a replacement. That wasnt successful so he found a replacement on eBay, ordered it and installed it, all for a very, very reasonable price. It felt great to work directly with the owner who is the same person who does the work, not a faceless technician. He was always available on the phone or in person. And it always felt like he was on my side, attempting to find the best and lowest cost solution. Theres a reason that DPC receives so many 5 star reviews. I presume that other repair shops are good, but I put DPC in the OUTSTANDING category. I was impressed, and you will be too.
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R Z
I brought in a refurbed laptop that I purchased from Dell off of E-Bay. It came with the wrong disk drive and Dell wanted me to change the drive (which I did) rather than swap the laptop for a replacement. Dell Support (via phone guidance) could not get the laptop to work so rather than shipping it back to Dell I brought it to DPC and they had it running in about 30 minutes. Had I known of DPC earlier I could have bought a used laptop from DPCs inventory! They also loaded other software that I needed as well. A week later I brought in my desktop and they were able to clean up some issues and it now runs perfectly too. I like that fact that they do the repair work in a store rather than off site someplace, they have many parts on site to speed fixes. Don, the owner, has been doing this for years and is very customer focused.
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steve pletzke
Don was amazing! I was told by my geek friends my PC was toast, I dropped it off at DPC in the afternoon to see if anything could be salvaged..Don called me that evening and said he had my PC up and running like new, and he was able to restore all my old settings, documents, pics, etc. He also freed up a lot of space on my hard drive and put everything in its proper place. I had several questions on my new operating system ( I had him download windows 10) and had to call the shop 3 times, Don was professional and courteous, and took the time to explain what I was doing wrong. Thank you Don!.I would highly recommend his service to anyone needing PC repairs.
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Timothy Wilkins
I use Don regularly for our business computer needs as well as my own personal computer needs. In the past two years he has probably helped me with over thirty different computers including windows upgrades, data back ups, driver device troubleshooting, among many other issues. Don knows his stuff, is reasonable with price, is helpful and friendly, and so I continue to call on him for my home and company computer needs.
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Marcos Robakidze
Best computer repair place Ive been to. Really polite and knowledgeable staff. This is the first review Ive ever written for a company but due to the exceptional service and great prices it warranted a great review. I sincerely recommend this place to anyone in need of computer repair at any level or if you are interested in purchasing a computer, laptop or screen. The prices blew me away. 5 stars all the way.
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Omari Cherry
When others were perplexed about my issue they were Gung-ho about getting a resolution. Geek squad had no answers nor a plausible solution. If your serious about resolving your issue than let my recommendation be the one that solidifies your decision making process. I will be a customer until I win the lottery....lol
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Jon Rock
Awesome customer service that is literally out of this world. They were tremendously helpful to me for which I am grateful. If your computer is under the weather or if your upgrading make sure you stop in DPC Compututer repair for the most memorable pleasant computer purchasing experience ever.
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Noemi Solm
Don the owner understands your needs and. Will go far and beyond to help you. Really affordable, fast and reliable. Easily explains the problem and gives options to solve it.He has the best prices on used computers. Very knowledgeable and professional. Highly recommended.
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Victor Castro
If your looking for an affordable cost for a lightly used laptop or looking for help to repair a computer device of your own, this is a good place to stop by and ask for help. They are very good natured and will do anything they can to help. Huge Kudos!!
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Sanford Finley
I use my computer for my home business and it is more than an inconvenience when I have problems. On two occasions Ive had Don repair my computers. Both times the service was fast, reasonably priced and efficient. I recommend this company highly.
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Susan Orr
Highly recommend DPCComputer. Just had them replace a cracked screen on a MacBook Pro and put a new hard drive in another older MacBook. Very knowledgable, quick, and reasonable. Will not use anyone else going forward for computer repair.
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Daniel S
Absolutely wonderful, quick, friendly, and generous. I went in to get a tool for my laptop, and they fixed my laptop for me quickly, and cheaper than the tool. Really nice people and will go there anytime I need help with my laptop.
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Meetra Ameni
I highly recommend this computer repair shop to people. My laptop hard drive stopped working. They fixed it within two hours and now my computer works so fast. Great work, fast service and fair price.
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Suzanne Goodrick
Local business, very convenient and most helpful. For our problems with photos, they were able to answer our questions in ways we could understand and hopefully remember for future use.
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Michelle Forst
Thought my computer was a goner after dropping it. So glad I took it to DPC. Repaired in a short period of time, very reasonable and excellent customer service. Would highly recommend!
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Vid Rapsys
Took a not too old Dell All-In-One to his shop because it was soooooo slow and by the next morning it was as snappy as can be. Very happy I found him. Will definately use again.
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Sue Blaschke
I needed a reliable repair for my Dads laptop the service was done in one day and was very reasonably priced. I would recommend DPC computer Repair to my friends and neighbors.
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Peter BaI
Don is great, really know computer. I got very positive experience, I recommend Don to my friends and anyone who want to have their computer fixed with reasonable costs
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Kelvin Mei
Love to buy stuff from this place, Don is always so friendly to all of his customers! Great place! Fast services! Definitely recommend this place!
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Julia Grosch
Don repaired the screen on my iMac. Did a great job on finding the least expensive screen. I would use his services again.
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Christopher Gill
These guys really did an awesome job putting my PC together. Couldnt have asked for a better experience all around!
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Alekh Ved
Thanks Don for amazing work you did to fix my laptop. Would recommend this place for any problem with your laptop.
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Kevin Skyde
They assisted me with all my computer needs. If I have any computer issues, this is the first place I will go to.
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Jesus Pina
Dan un buen servicio se los recomiendo
TI
Tim W
Don does a great job fixing my computers for a reasonable price! Im a repeat customer!!!
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John Reeb
I brought my failed HP yesterday and picked it up today working better than ever.