Firehouse Subs

1979 McDowell Rd #101, Naperville, IL 60563, USA

Address:	1979 McDowell Rd #101, Naperville, IL 60563, USA
Phone:	+1 331-472-4377
Site:	locations.firehousesubs.com
Rating:	3.9
Working:	10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM 10:30AM–9PM

Location

Photos 45

Reviews 28

Justin Davison

Terrible experience. Halfway through our meal, an employee decides it is a good time to change the trash directly next to our table, which not only smelled terrible but had a bloody band aid stuck to it which totally grossed us out. Couldnt even finish without being sick. Was told I could call and talk to the owner tomorrow but no offer to make it right with the $26 meal we couldnt eat. Absolutely disgusting. On top of that, the brisket was not up to Firehouse standards, as it was tough and dry. Avoid this location at all costs.

Christopher Lochner

Italian is always great, but Im writing this because the customer service is awesome. My picky 1.5 year refused to eat a grilled cheese but took one of our pickle spears and went to town. After he was done, the nice girl behind the counter came out with another pickle spear and my son was in heaven. Its the little things that will keep me coming back. Thanks Firehouse!

Marie Olsen

Check your bread before you eat it. Ordered a meatball and an italian on wheat. The italian had mold on the bread. Workers were nice about it but also seemed to avoid the seriousness of the situation. Also, employees open your eyes next time you send out sandwiches. We were issued a refund. This was the first time in a firehouse and the last. DISGUSTING.

Virginia Allen

Great location and short line to order. Air conditioner was working perfectly unlike the subway location just down the street. The wait took a little longer than I expected for a plain white turkey and cheese. But it was a tasty sub.

Peter Lasky

The sandwich is OK but not for $8. The interior is always smokey which I would not expect from a place that is claimed to be operated by firemen. When you leave expect to smell like food for a good 2 hours afterwards. No drive thru.

Gene Abrassart

Walked in 45 mins before close, was asked by the staff not to dine in after being asked "here or to go". Food wasnt good. Service wasnt good. I wonder if owner knows his staff is closing early and causing peple to not return.

Zlatina Angelov

Great subs, fresh ingredients, delicious! Like the fact you have 3 different sizes to choose from, I was pleasantly surprised by the selection of hot sauce, the bottles were graded from 1 to 10 depending on how hot they are

Matt Savide

Shante and Myeesha (apologies if spelled wrong) were very patient and helpful with me as I was not aware the menu had changed. Great service and they went out of their way to accommodate. Thank you!

J Nev

The people were welcoming. The reataurant was clean. The subs were fresh and delicious - a gazillion times better than Subway!

Ryan McGrail

Yummmy And they donate a portion of the profits to local agencies so your supporting you community eating here!

Christopher Demetriou

Had to wait about 20 minutes, messed up my order, a little pricey, what else could be wrong with a sub shop

Scott Lewin

Absolutely love their subs. The bread is amazing and the staff is always nice

Robert Sloan

Food is great, staff was very friendly and helpful. The bread is delicious

JJ R

Finally found a Firehouse Subs near our house. Fast service here.