K & M Auto Repair & Performance

3 W Rollins Rd, Round Lake Beach, IL 60073, USA

Address:	3 W Rollins Rd, Round Lake Beach, IL 60073, USA
Phone:	+1 224-338-0850
Site:	mykmautorepair.com
Rating:	4.4
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed

Location

Photos 19

Reviews 16

Tizzy A

Beware, beware, beware, if you are white and have work done there, I learned the hard way. I paid a lot of money and had a lot of work done to my vehicle. A 2010 Buick Enclave. Many things went wrong, every time I brought it back it miraculously had nothing to do with what they did and I had to spend more money. I had my fuel pump for close to $1000 installed, my fuel pump recently started acting up and did not give me proper readings, and I could not fill my gas tank as it kept stopping. I brought it back, to have them fix it the manager looked in the computer and said they have no record of it and I needed to provide a receipt if I wanted anything done about my problem. In stated yes I do keep all my receipts and went to my car to retrieve the receipt and when I came back in with the receipt in hand, the manager told me he had all of a sudden found it in the computer. As I told him I live in the community and I have had a lot of work done the manager had become indignant and stated to me and I quote "I have Mexicans come in here and spend $25,000 to get things fixed, I do not like you white people because you think you are so much smarter than Mexicans" . I was flabbergasted and said " how could you say that" Having never heard that before and left. With no resolution besides discrimination, I have no other choice but to seek court proceedings in small claims courts to resolve this issue. So beware if you are white if you have anything done there, because they boldly stated that to my face.

Brian Parker

Best repair shop around!!! I went here to get my car inspected. Steve (Manager) performed a 40 point inspection to include the entire under carriage and under the hood at no cost. ALL INSPECTIONS ARE ENTIRELY FREE!!! He also allowed me to walk with him during his inspection. That made me comfortable knowing that he was doing a good quality inspection and wasnt trying to scam me. For the things that he found that needed repairs, he cut the prices nearly in half from those that I got at 2 other mechanics locations. Steve will work on anything that has a motor. In his shop, he showed me boats, 4 wheelers, motorcycles, and also showed me pictures of dragsters and more that have been to his shop for servicing. K & M is the best place around to get your vehicle serviced! I HIGHLY recommend this location to anybody looking for servicing, tune-ups, or anything else with your vehicle (or whatever you have with a motor in it). He can do anything that you want. Just gotta ask and him and his staff will get the job done in a good quality manner and at a great price.

dana Lelchuk

Without a doubt, this is the best repair shop experience I have ever had. Usually am not one to go out of my way and post a review but wow, the customer service here is beyond excellent and clearly well managed. Very professional, quick, more than reasonable prices and most importantly trustworthy. Dropping your car off here is easy and ridiculously friendly. Im surprised there arent any more reviews praising the outstanding service you receive at K&M. They tell you realistic timelines for your brakes, timing belt and other services you should plan on doing in the next several months. They will NEVER try to take advantage of you and they make sure to check in with you, being super informative of whats going on and making the cost clear before they get going with anything. They offer recommendations on what is worth doing (in their opinion) based on the age of the car, and what is worth skipping and not spending money on. I am beyond impressed with the excellent service and highly recommend anyone to come here. The experience is unreal for an auto shop.

Lamarr Pierce

From the time I call the location and talk to the person in charge, until the point that I walked through the door, I knew that the experience was going to be a positive one. Warm and friendly atmosphere. Knowledgeable staff. The price was right! Stop looking for a mechanic, you found the one right one. Just a couple days from Christmas, with very little money I was able to get my car repaired for about $150 less than other quotes. A true Christmas blessing.

leandes ortiz

I went there once before and had great service then they hired some mexican to handle estimates and he is the worst Ive ever seen. He lies to a customer abput whats wrong with car and they he never changes my tires. I show before they close and they just lazy! No professional crew in that shop#!!! They are liars, thieves and just lazy!!!!!! THEY DONT DESERVE THE ONE STAR!#!!##

Lindsey Brown

Best shop, best rates, best service. My vehicle was repaired for $100 less than any other shop, then manager came in and he cut the price down another $100. Add to it, after the work was finished, the dollar amount was less than what he quoted me for! Very honest and dependable shop - Id recommend to anybody needing work done to call here first.

Chris Carlson

Best repair shop in town! Very competitive labor rates. If you want a professional and pleasant experience I highly recommend bringing your automobile here next time you need repairs! Completely remodeled shop and customer waiting area, The place looks great and the service you receive is excellent!

Blanca Vargas

I really want to leave this common this Mechanic are really good I love how they work I will really really recommend them they are good in pricing thats why Im giving them five star highly recommend it, Ron is created in explaining the work they do in your car nice people Thank you Ron.

Judith Prince

These guys are the best. They helped me out and got me back on the road in no time at all. Reasonable cost and quite professional and will definitely use these guys again - on a scale of 1-10 they are a definite 15+. Thanks guys youre the best.

Mike Bleier

Weve found our local mechanic! Fantastic service, great quality work, fair prices, and great customer service. Our car came in seemingly on its last legs, and K&M got it running better than it has in years! Well be back for sure!

Larisa Lelchuk

yes tizzy a you right be aware it used to be good shop but they change management couple times during a year and we have the same problems with our car as you describe about yours, spent more than $2500 for nothing

Brooke Rodriguez

TooK them 4 1/2 hours to even put my car on a list after they told me at 9am to expect a call in an hour. No communication at all. Acted annoyed that I was upset with not even bothering to call.

Joleen Rompasky

I have to give the mechanic a five stare. His name is marcos he was polite and fixed my car with perfection i was truely amazed and happy i suggest him to all my friends thanks marco

Anthony Beaudion

Quoted my ederly mother wrong price when I got there the charge was 100 more they claimed the owner did know the right price but hes the owner? Very shady will never go back

Marvin Tsukano

I usually do all my own repairs but I came here for and oil change once and the guys were so helpful and straight forward I will keep going back.

Amy Jerome

Weve been bringing our cars to K&M since they opened. Excellent service at a great price. A great local shop that deserves your business.