Key West Car Wash

215 S Randall Rd, South Elgin, IL 60177, USA

Address:	215 S Randall Rd, South Elgin, IL 60177, USA
Phone:	+1 847-888-8486
Site:	keywestcarwash.com
Rating:	2.7
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–4PM

Location

Photos 100

Reviews 22

David Zabran

Went here on 1/15/2017 my car a new Jeep Wrangler unlimited got stuck in the wash. The track would not push the tall boxy Jeep through the brushes. The manager guy starts yelling at me telling to put it in Nue trap and stop pushing the brakes when its already in neutral and Im not pushing he brakes. Finally I just drive out of the thing to a torn off license plate bracket and my light bar bent car covered in soap and worse than it was when I started. The. The manager guy tells me next time leave it in Nutral and when ever it does that it not he machine its the customer. I told him he was wrong that I did nothing to cause that at which point him and the other guys laughed and acted like I was the idiot. I assured him he was the bleeping idiot in a not so nice rant when what do you know the next car never came out because it too was stuck in the machine. As other reviewers have said this is the worst car wash I have ever been too. It a joke. Beware.

Anonymous User

Terrible car wash. I went in the early afternoon on a Tuesday and they werent busy at all compared to other car washes Ive been to, I soon found out why. I got the upgraded wash with the underbody, the clear coat protection and towel dry. Needless to say the car came out dirty still, and to top it off there was ONE guy towel drying cars and there was a line of about 4cars which meant by the time he got to yours itd already be dry. I waited about 5mins and just left because at this point, my car was already dry. Also, typically when you get the clear coat protectant, your car comes out feeling smooth, not with this car wash. Ive had $3 washes that cleaned my car better. This is a joke of a full service car wash. Thankfully my paint isnt full of swirls, which is about the only positive. Save your money and go further North on Randall to Landmark car wash or the gas station car washes will do a better job.

Cheryl Santilli

Spent $18 for a interior/exterior car wash. Drove it a block and noticed the windshield still had bug spots on it. On closer inspection, the whole car still had spots on it. Returned it to the car wash and talked to the manager. He just had his workers go over the car again with hand cloths. I went back to the manager and asked for a discount. He said it had only been a couple of minutes since I had been there for the wash and no discount . I told him that wasnt the point! I had spent good money for a bad job. He finally agreed to take a whopping $2 off my next wash! Got home and noticed even more dirt spots on the car. Will never go back to that car wash. Feel bad for his employees - I could tell the manager didnt care about them anymore than he does for his customers. He needs to go!!!

Kurt Salmich

Paid for the $40 interior detail job which included cleaning the door panels, door sill/stepshields, cupholders, console, and vacuumig throughout. Picked my car up and there was still a fair amount of dust and debris on the drivers side floor, there was still a significant amount of dirt marks from shoes on all four doors and the plastic door sill/stepshields. Almost as if they didnt even give it a once over. Somewhat of a joke. Take a little pride in what you do, whatever it is. Got home and took a wet rag to all those spots myself and they came right off which confirms that they never even attempted to get it. So for $40 I basically got a half-a** vacuum job, the console cleaned, and the windows cleaned. Avoid this place.

Jason Chisholm

WORST experience ever. I went in on 11/9/16 for a basic car wash with a new car that I have had for about 3 months. After the wash was completed and as I was drying my car off, I noticed 10-12 uniform scratches on the top of my roof. After speaking with the so called "manager" he stated that there was nothing he could do and it was not his equipment that would have caused it. PLEASE STAY AWAY and take your business elsewhere. You will thank me later.

Amy Lipinski

I had Key West Car Wash do a full interior detail. They did a fantastic job. My car was spotless, they cleaned all of the crevasses- with two small kids making a mess thats no easy task. They also washed the exterior of my Jeep and scrubbed the wheels. My car looks like I just drove it off of the lot. I will be coming back. The associates were polite and the waiting area was clean.

Eddie Mojo

Terrible customer service. Made apt and they couldnt even show up to their own place on time and had to wait over an hour and then ended up having to reschedule because I no longer fit into the sceduale they had for the day. Car came back and was not even clean. save your time and money because you will be left dissatisfied.

Fay A.

My daughter brought the car to be cleaned interiorly. The car had the same rotten smell, between the seats werent clean. dash board wasnt clean and they charged $50. I will not recommend this place to anyone. Its a rip off. Dont waste your money people. They also steal whatever they find in the car.

Valerie M

Terrible car wash! I paid for the ultimate... what a waste of money. Not only was the car not clean, the interior wasnt clean either. I had to go home and clean the chrome myself and clean the leather as well. Save your money, you will get the same wash from a gas station wash.

Zach Lamothe

This wash sucks! The components need to be cleaned or relaced you pay for triple foam which barley comes out and terrible water pressure, then they dried it half way. Go to the $3 wash in carpentersville and pay $12 you will see a HUGE difference!

Anonymous User

first time i went there, ever. got a clean car and my chip fixed. pretty cool that they were able to do that all within 15 mins. best part about it, my chip was fixed for no cost and i got a life time warranty on the repair.

boxchevy rida

I recommend they close their doors for good!! Has to be the worst car wash in the world!! Asked for money back refuse to give money back and wasnt worth the waste of another wash. -0 stars

Devin devin

This place sucks I got a $9 wash + $4 for the hot wax and shine and to be honest I dont think they even put the hot wax and shine and I paid 13 bucks in total

Jason Arlotta

Got the "ultimate" wash. They clearly missed certain spots on my car. Little attention to detail. Go somewhere else.

John Derderian

Great place to get your car cleaned and detailed. Very professional work is done here. Great at detailing your car

Anonymous User

Worst service car wash.....car was not clean even after ultimate wash and hand dry....

Angel Renteria

Did a very good job on my mothers car I recommend it to all

James Potter

Loved it they did the best job on my car will be going back

Connie Von

They have always done a great job! Best in town