Address: | 1089 East Ave, Streamwood, IL 60107, USA |
Phone: | +1 630-837-8000 |
Site: | cubesmart.com |
Rating: | 4.3 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
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Sandy Wolfanger
To the CubeSmart Management Team, I am writing to express my appreciation for the excellent customer service provided by Mark Jones at your CubeSmart location in Streamwood, Illinois (1089 East Avenue). I have been a customer at this location since April 2014. Mark always greets everyone with a smile and seems to know each of his customers. Whenever I have questions he answers them in a friendly and professional manner. In addition, when I lose track of time, he calls with a reminder. Customer service is extremely important to me. Great service makes your customers feel that you truly care about long-term relationships with your clientele, which is greatly appreciated. I really commend the prompt and friendly service provided by Mark. I would recommend your company (this location in particular) to anyone who has storage needs.
RI
rico threadz
I had a wonderful experience there with a lady named Ms Deitra she was very helpful very accurate and convinced me that here at cubesmart my items I put in storage will be protected and secure at all times she had wonderful customer service and I will recommend anyone who wants to store goods or jus looking for shelter to store items I recommend you to come out and visit Ms Deitra at streamwood location by far best customer service Ive gotten in a while and I know for sure me and my wife items are safe thank you Deitra nice and clean location ~Ramirez
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Bianca Williams
I made reservation late night on a Saturday and was undecided on the actual size that I would need. Sunday morning I went in and Mark was very gracious and let me see multiple units so that I could determine the size of the unit that I would need. He was extremely helpful and accommodating to change things at the last minute. The facilities are very clean and much better prices then others in the area.
FL
FlashKW1
I give the HIGHEST praise for the outstanding service provided by the team at this location. Mark J. is highly professional, always willing to help with situations, and as friendly as anyone could ask for. I highly recommend this location and Im grateful for the superior service Ive always received! I cant believe that they arent higher in ratings.
MA
Mariusz Kuc
Great place to store my bike! Ive been storing my bike there for a year now. Always friendly customer service and whenever I need their help, theyre there for me. Theyll even let me have 24hr access when Ill need it for a day or two, free of charge. Overall great experience, no issues whatsoever.
MA
Marisela Romero
I called like 4 places before CubeSmart. and it was the only one with reasonable prices in the area. The day i went to get my unit the gentlemen,Mark Jones, that helped me was very nice and friendly and didnt hassle on being patient with my decisions. BEST CUSTOMER SERVICE RECEIVED
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Patti Novak
I always have a great experience whenever I need to buy boxes or move things in or out of my storage unit. Mark is very helpful and really knows his stuff. He is always very polite and happy. Cube Smart is very lucky to have Mark represent their company!
MA
Mark Sullivan
Great, Mark (the manager) stayed open late for me as I was coming in from Chicago. Its great to see some people can still provide great customer service on a personal level (not on a corporate level). Excellent job Mark, keep up the good work!
JO
John M
This is the 4th unit Ive rented from them. They have always treated me well. The manager goes "the extra mile" willingly. Happily moved from a competing yard thats a little ways north of this one. Highly recommend.
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Terry Krug
The manager Mark Jones was very knowledgable and fit me into a clean and secure 10X10 cube for a very reasonable price. I would recommend this place to others. Thanks, Terry
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Emily Moritz
I was treated very courteously and quickly. We are pleased with this company and this location. We would not hesitate to use them in the future.
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Tony Drake
Not clean or safe. The manager is not helpful. Units are dirty and place is not secure. I cant believe people would put anything in this place?
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Jorge Licona
The manager is really good and patient, we had a fee issues when we got our storage unit but, she took her time and help us.
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ChaunceyDatGuy
Terrible. Only thing decent is shordy that work there well she soso Aint good enough to top they shittyness and high prices
AB
Abi Robinson
Mark was very helpful and really knows his stuff. He was very polite and a good representative of Cube Smart
AN
Andrea Miller
I looked for the least expensive storage around and the manager, Mark, was very accommodating.
AR
Armando Leone
Treated very professionally The location its great and clean and the rate its very affordable
BR
Brock Friedman
There are cubes, and rectangles too. You can put things in them, for a price.
YO
You Toob
Safe, friendly and accesible hours. Also kept very clean.
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Erick Ramirez
Mark was really good at providing a good introduction.
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Dan Valentine
My monthly bill goes up by $5 per unit every January
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Juanita Gomez
Very pushy and not so friendly :(
AN
Andrew Burnham
Great