Address: | 2775 Bode Rd, Hoffman Estates, IL 60169, USA |
Phone: | +1 847-798-8402 |
Site: | simplyss.com |
Rating: | 4.9 |
Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM Closed |
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Lora Duschene
REVISION TO MY PREVIOUS KIND REVIEW: Had to call the police on this establishment during the fire restoration project which resulted in an unauthorized charge to my credit card. They cut my lock off without notice, moved my things without my permission, LIED, lost my keys, had 2 completely untrained staff working and delivering false information, then the (female) "manager" and (male) "district manager" proceeded to tag team and attempt to collect $75 dollars for my supposed remaining account balance. After I already gave my required 10 day notice but was unable to retain my belongings due to circumstances of their responsibility. Then they lied some more, and now here we are. ******This place is horribly mismanaged and the entire staff should likely be replaced if I were the owner.******* ###Thank you to the Hoffman Estates Police Department for sticking up for me###
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Anthony Bucciarelli
We showed up near closing time, and in the same day we got the storage unit we wanted at a reasonable price. Unlike other storage units weve looked at, we didnt feel rushed and was able to take our time and didnt feel like they just wanted our money. Jennifer the store manager was super nice and helpful. She was very easy to get along with and a lot of fun to do business with. Im excited to use Simply Self Storage service and my wife and I will highly recommend them to anybody. Thanks Jennifer and simply self storage!
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Jennifer Caldwell
I would like to thank Jim for going out of his way to assist me with what has been a very difficult time. Jim not only makes everyone feel comfortable and welcome... but is always one step ahead anticipating what renters may need. Jim always has a smile on his face and is generous with his time, always helping whenever he can. Jim genuinly cares about the renters. The grounds and units are clean and up to date. I cannot thank Jim and his team in Hoffman Estates enough! Thank you!
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Warren Crum
Renting a unit was quick and painless. After taking me on a quick tour of the facility so I could take a close look at the units, Jim (the manager) reviewed their storage units size and rate schedule and answered any questions I had. Once I made my decision the paperwork took only a few minutes. The location is clean and the staff I interacted with that day, and since then, have been courteous and helpful.
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Stephanie Neri
Jim was very welcoming from the start. Very easy going and informative. Made the experience great! Drove up to the unit and showed us around, the location is very accessible. Looks very clean. He also informed that once a month they have pest control come in for prevention which was really nice to hear. Prices are very reasonable. Thumbs up!
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Salvador Torres
Great place to store your personal belongings. Prices are great for the quantity, quality and care for your storage. Staff has always shown not only genuine interest on questions or concerns but also have a great attitude in greeting its customers. Added bonus is how clean it is. Thank you Simply Self Storage! Stop by and get a quote.
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Robert Pangrazio
I rented 2 climate controlled units. The climate area was clean and easy to get in and out of. They were very accommodating when there was an unforeseen problem with my movers trailer that was beyond anyones control. And certainly not Simply Self Storages. Bottom line is the staff was great to work with and the units were excellent.
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Sarah Sedola
Jim is always so nice and helpful to me. When i first came in with my 2 kids (one of which is a screaming 2 year old) he was super understanding and accommodating. Since then, whenever there is an issue, jim is the first to jump to help! Super happy customer here!!!
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Mark Kubsik
I have been at the Hoffman location for many years. They are competitive and very reasonably priced for the large unit that I occupy. I have not even seen others offer a 13x40 locally. Very friendly and responsive staff. Clean and secure.Highly recommend.
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Emilie Rosner
The property manager was very friendly and helpful. I was able to get a storage unit the same day and the customer service I received from the property manager and another woman who initially took my call was top notch. Definitely would recommend.
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Mary Alexandria
Jim with Simply Self Storage was not only extremely helpful & attentive to our needs but also very kind and pleasant. I would highly recommend this Storage facility to anyone. Thanks Jim for a pleasant experience! Ben & Mary Alexandria
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Chase Michael
Wasnt sure about leaving some things at a storage unit at first. Jim walked me through everything and the process, and I couldnt be happier not having that stuff around the apartment anymore. Great customer service and facilities.
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Jenn Godfrey
Jim, the Manager is very informative in regards to the property and we would highly recommend this storage to anyone needing a unit. The area is well maintained. Great location. Nice, and friendly service!
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Mike Scully
Latrice was a great help and she was fun to talk to. She was training and still did a great job. The ladies at the front desk are phenomenal and will help you out to their best ability. Good place to go.
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Kristen McGill
I store my vehicle in one of the garage units. Reasonable pricing. Remarkable customer service!! Jim is delightful and helpful! Highly recommend this storage facility to anyone in the area.
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Marie Kurutz
I really hated having to store any of my stuff, but after talking with Jim and a tour of the place...he convinced me! Very clean location and customer service was phenomenal!
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Patti Sutherland Weicker
The property is very clean and well kept and that was the main factor to having a storage unit at Hoffman. My biggest concern is how difficult it is to navigate the website.
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Pat Pezen
Cant say anything negative about this facility and Jim was more than helpful with answering all my questions and concerns. Facility was very clean and seemed very secure.
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chevy hughes
I was definitely impressed with the 10 by 15 storage very clean and spacious. Jim is the on call manager who service me.... A1 service over all and professional.
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Jasna Hickox
Very friendly staff and exceptional property manager. Always ready to lend a hand. Quick response to my questions and storage needs. Highly recommend.
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Nick Simon
Plumbing stock and work trucks, cheaper then renting a commercial spot. Larger storage units then anywhere else around. My employees love this place.
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K.A. Martin
Jim was fantastic! Very welcoming from the moment we stepped in the door. Quickly got what we needed and got us out the door fast. Great rates too!
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Marcello Pizzo
Jennifer was so helpful she took us from public storage because of het customer svs. She was so helpful and friendly.Which public storage was not
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Paul Semanic
Great, fast and friendly service. Drove right up to storage location and could see that it was a clean dry and secure spot for our possessions!
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David Weicker
It is a very clean and well kept facility. Weve had no problems with our climate controlled unit and the property manager is always friendly.
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Andy Novak
Have rented at this facility for several years now. Jim & his team always do a great job. Friendly staff & quality service at this facility.
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Brittany Zacharski
Very well kept facility, and great service. Jim was able to walk me through the entire renting process, and was a great help.
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Kathy Seiwert
Very neat well kept office. Manager personable & well informed. Storage locker area clean of debris & easy to navigate.
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Deep Patel
Jenn was great at helping me buy my moving supplies. I even got a 10 percent discount for buying in bulk!! Nice office
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Patrick Weicker
The property is nice and clean. We have a climate control and no problems. Staff is friendly and I would recommend.