Address: | 1455 Barrington Rd, Barrington, IL 60010, USA |
Phone: | +1 224-801-5005 |
Site: | lifestorage.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–4PM |
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Kaline Gillespie
HORRIBLE!!!!!!!!!!!!!!!! Stay away from this facility unless you dont mind paying rent for unwanted guests (MICE live here!!!). I give this place no stars! We stored everything in our home (NO FOOD) at this facility for 19 months while we transitioned to a new home. On more than one occasion we found a mouse in our unit. The first time we reported a mouse in our unit the person in the front office laughed at us. There were 2 more mouse encounters while picking up/dropping off things in our unit. Both incidents were reported to the front office and we were told an exterminator was out to treat the problem. We have since moved are things from the facility and found that the mice were indeed a problem! Droppings on our couches, inside of our childrens toys, as well as tearing holes in stuffed animals to use their stuffing for nesting and droppings on stuffed animals as well. Ive made numerous phone calls to speak to a manager at the facility. Most of the front office people were very hush hush as to who the manager was and just said I would receive a call back. After weeks of calling I finally got a name. David Moy, the store manager couldnt seem to return phone calls until I called customer relations to make a formal complaint on him. Then he magically called within 15 minutes of speaking with them. This still didnt solve my problem as David asked me to email him photos and Id hear back from him in 48 hours to see what he could do. Still waiting for my call back! Its been months!!! Dont let the Barrington address fool you. This place is a joke!
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Amanda Ploski
Gigi, Randall & Sue were amazing over the last year; we have been in transition moving cross-country, and LifeStorage of Barrington was a priceless help. They provided us with 3 different spaces all clean and easily accessible; we were in/out of the spaces with all of cars, 24 trucks and full sized moving containers. Any time we had an issue/question they were helpful, available, responsible and most of all, just very amiable. We are grateful for their help; couldnt have done the move without them and would recommend them to anyone! -- Aloha
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smokinchgo
I had a great experience at Life Storage in Barrington. It was very easy setting up my account and locker, the facility is clean, modern, secure and climate controlled. I especially love the monthly price! I have rented from a different storage facility in Chicago for years, in a 100+ year-old building, no climate control, limited access hours and at almost twice the cost of the same sized locker. I highly recommend Life Storage!
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Anthony Johnson
This is by far the best storage facility in the area, where they take pride in keeping the inside and outside of the facility clean, the amenities here are like no other storage area I have ever seen! Gigi who has been at life storage in Barrington for sometime now really puts customers first, especially when they are in a pickle, I recommended Life storage to anyone!
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Barbra Letos
I have never rented a storage unit before. I can say the person working there was friendly and explained everything to me. She showed where the unit was located and anything else I needed; including offering me something to drink. The price was the best around and the place was clean. For my first time renting, it was a great experience.
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Caitlin Fitzharris
Great experience! I was moving across the state and Amy helped my mom and my sister pick out a few different options prior to my arrival. On the day of moving my stuff into LifeStorage, Amy was again super helpful. Its a great location, super accessible, moving carts on location and again the staff was great. Also great coffee :)
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MaryK Lauderback
The LifeStorage facility is a great facility. I have used it for storage and also office space. The staff are very supportive and knowledgable. It is kept clean and orderly. The storage units are climate controlled which is great for high end items - such as pianos. Access is easy and secure to the storage units.
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Meg Lane
Having to store everything from my home of 23 years seemed overwhelming. I knew right away after I visited that the LifeStorage facility in Barrington is where I wanted to store my things. The facility is neat, clean and well monitored and the staff is extremely nice and helpful!
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Bryan Bender
The staff at LifeStorage of Barrington made our rental, move-in and maintenance stress free and when we needed an additional unit they were ready to help with options and got us setup immediately. This is very helpful when you are planning a move!
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Anthony Roman
Amy was a pleasure to deal with when setting up our new rental unit. She was informative, friendly and efficient. As a whole the facility is very secure, easy in/out, clean and we couldnt be happier with our decision to rent a storage unit here.
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Tiffany Baker
Excellent facility, easy rental process, friendly staff. I was really happy to find this storage facility, they had the unit I wanted in a convenient location for me. Trolleys make it easy to unload the car and move things to the unit.
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Tania Gibson
FANTASTIC storage facility! I researched many options in the local area and when I chose LifeStorage it was the best price and size available! The staff is remarkable, so kind and friendly and helpful. I HIGHLY recommend them!!!
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Shannon Larson
Great customer service! Brigitte (Gigi) at the front desk was very courteous and helpful, she was extremely professional and a delight to talk to. It was a great experience and will definitely recommend this location to others!
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Leslie Grider
We have rented storage facilities before. This is BY FAR the cleanest and friendliest one we have ever seen. This place is FABULOUS. They go above and beyond to make us feel comfortable. I would highly recommend this facility.
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Samuel Lowe
Life storage in Barrington Illinois is awesome! The facility is clean, very well-lit and secure. The staff is professional and courteous. Accessibility is great and facility fees are well within my budget.
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Nicholas A.
Very clean and well lit. Dolly carts available to use. Doors open so you can pull in your vehicle and load or unload in a nice climate controlled environment. Large units available at a great price.
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James Schacht
I hate a great experience getting setup at LifeStorage for my 2 Bedroom condo, as we transition to move to Barrington. Check in was smooth, good prices, and a very very clean facility!
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Nathan Fedorchak
The check in process was easy, the staff was super friendly, and the facility is clean and seems very secure. I have peace of mind about storing my stuff at this LifeStorage facility!
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Matt Lamacki
Very professional and courteous service. It only took us a few minutes to rent a storage space and an office too! I now run my business out of here and it has worked out great!
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Kyle Cencula
Amazing customer service provided by Gigi, she went above and beyond to help me and assist with any questions I had. I will be recommending this location to friends and family!
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Stephen Polak
Wonderful experience with Life Storage! Gigi in particular went above and beyond to help me with all of my questions. Will definitely recommend to friends and family!
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ERIC CULLIGAN
Good variety of storage sizes. Free WiFi. Climate control, interior garage type loading and unloading perfect for all weather. Free coffee to.keep spirits high.
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Sandy Hewson
The facility and staff are first-class! The conference center is a great offering as well. Couldnt be happier with the service and value. :)
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Carol Glaser
Great facility, clean and love that it is climate controlled. Great price for what you get. Friendly staff and good hours.