Address: | 890 S Milwaukee Ave, Wheeling, IL 60090, USA |
Phone: | +1 847-808-9544 |
Site: | hi-techrepair.com |
Rating: | 3.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–2PM Closed |
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Marina Stolyarov
Horrible experience! Will never ever go there and recommend anyone. The shop replaced the tires on our two cars a little over 6 month ago. Soon after the tires were replaced, most of the tires started to leak air. We never had issue with tire pressure on our cars and we were very surprised, since we had 8 brand new tires now. We took the cars back to the shop and asked them to check and get the issue resolved. Once again we were charged for the work and told that everything should be fine and if not, it is possible that we had bad rims and we need to replace our wheels. Soon after the second visit, the tires started to loose air pressure again. Not able to afford a set of 8 new rims, we went to the store and purchased a new air pump and since then were pumping air every day or so into our tires. Recently, one of our friends heard about our issues and offered to help. Just with soap and water he checked our tires and told us that all of our valves were leaking air and our rims were fine. This morning, my husband took one of the cars back to the shop, explained the issue that we were having and told the repair shop manager to check the tires. He also told them that it is unacceptable that we had to pay twice for this work, nothing was done, the problem was not properly diagnosed and we were charged twice for nothing. This time, he wanted to pay for new valves but wanted the repairs to be done for free. The shop manager said that this is not a tire shop and they are not responsible for any tire work. My husband told them that if they dont do tire work they should tell people that they dont do it and dont just take their money for a low quality work. The service manager did not want to do the work for free, so my husband left. If we have to pay for this repairs for the 3rd time, it is better to go to a qualified shop to make sure the job would be done correctly. We are very dissatisfied with the repairs and service that we received in this shop and would never recommend this shop to anyone. A shop that does stand up for their work and dont feel responsible for poor quality service cannot be trusted.
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EDWARD D
My car was running smooth with no problems, one day I saw a little black smoke when the car started.I took my car, BMW, to Hi Tech, to see if they can tell me and fix the black smoke coming from muffler. People from Hi Tech checked the car and found lots of problems. They supposedly fixed the car. After a week of driving we saw that we still have black smoke and the car is choking when driving. When we took the car to the Hi Tech they found different problems. They said they fixed it. After a month we came back again with the same problem, but they said then that they dont see anything. We took the car to a different repair shop. They checked the parts that were replaced by Hi Tech and said that those parts were wrong for the problem the car has. So the Hi Tech not only did not fix the problem, they created a different problem that cost us a fortune to fix and also cost us a lot of money. VERY DISAPPOINTED!!!
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Tulga Tolya
I gave them one star. even one star is alot, if there was 1/2 star, i would gave them that. i took my car to Hi-tech to change the catalyctic converter, and they charged me $779. I just didnt know if the price is in the normal range or not so i told them to change. a day after i called around repair shops including a toyota dealer, guess what i got so much cheaper price. toyota dealer was most expensive but they told it would be $639+ tax which is still cheaper then HI-Tech. I just went to Hi-tech because my russian friend told me to go there. guess what everybody in that store are russians. im not being racist here, but there are lots of shops to go around here. please dont even consider to go there. go somewhere else. they will rip off your hard earned money. it is not worth it. I hope they wont delete this review so people like me could read it before they go.
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Anonymous User
Knowledgeable people provide great service at a good price. We were annoyed by the shenanigans pulled by the shop we used for years. I did a quick Google search and found Hi-Tech Auto Repair. I usually take these reviews with a grain of salt since you never know who writes them, but the good reviews do not lie! We just walked into a busy shop, left the car, and it was still done the same day (a Saturday). The price quoted on the phone was what they charged. They used better parts and still cost less than the competition! They made good on internet coupons and even threw in some new bearings at no additional charge. To top that, the guys even stayed late for us to come pick it up. This was a great first experience. My family will now be taking all our cars there.
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Anonymous User
Some people say.. "You can never find a great and honest auto repair shop." Well I got some news for you! I have found the best/honest shop. The guys at Hi Tech Auto Repair took great care of my car and fixing it. Also great care in my wallet as well! The dealership that I use to always take my car into wanted to charge me an arm and a leg just to get some minor work done. So.. then on my way home from the dealership I happened to drive by Hi Tech Auto Repair Shop so I decided to stop by and get a second opinon on what the dealer said I needed for my car. Well long story short I didnt need half the stuff that the dealership said I needed, Hi Tech was my wallet savers! Thanks guys! The car is running great. I will forsure be back the next time I need something done!
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E F
These guys know what theyre talking about. I am an engineer, and a back-alley mechanic, and I put an emissions part on. Needless to say, I was chasing the P1491 code on an Infiniti Qx4 all over the place. I even had taken it to the dealer, months prior (for another problem), and they couldnt find the problem emissions problem. I took it to Hi Tech, and they had it done in no time. They found that I put the part on up-side-down (a breather), explained to me how it worked, and fixed it on the spot. They are very reasonable with their prices, and I would recommend them. In fact, Im taking my car there for them fo fix the oil cooler seal. Great people, and the owner, Leone, is a super guy, from what I can tell.
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Anonymous User
Came here based on all the nice Google review comments (possibly put by the owner? - since this is a owner verified listing, they surely have a look at this page!) First, they LOW-BALLED US ON THE ESTIMATE and then INFLATED the bill with additional charges based on various reasons, starting from DISHONORING COUPONS showed on the website to SUGGESTING PART CHANGES which were recently changed and NOT EVEN NEEDED (as found on second opinion with other mechanics!!) All in all - VERY BAD EXPERIENCE and would suggest to STAY AWAY FROM HERE!!