ABRA Auto Body & Glass

5975 S Packard Ave, Cudahy, WI 53110, USA

Address:	5975 S Packard Ave, Cudahy, WI 53110, USA
Phone:	+1 414-769-6767
Site:	abraauto.com
Rating:	4.3
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–12PM Closed

Location

Photos 24

Reviews 7

Justin Garcia

. PROS: Friendly staff, honest, fast. CONS: Very sloppy work. EXPLANATION: I took my Mazda 3 there after the ABRA in Madison failed to do a decent job. In addition, I had gotten rear ended again since my previous visit and required more body work. They were friendly to talk to and had things ready to go right when they said they would. WORK REVIEW: 1) Paint on the rear bumper looks streaky (in poor light, will clean and fix review in morning if required). 2) Paint matching on rear bumper does not match towing plugs. The plugs look more blue when the bumper is black. 3) After getting up close to the paint on the side panel, to door and the rest of where they fixed is missing "depth" compared to rest of car (again in poor light, will fix review in morning if required). All I can guess is they are not matching the Mazda red paint well. 4) Overspray, from Madison, in door panels not fixed. You can still feel the tape lines from when they messed up the clear coat. 5) All sorts of buffing compound left behind (roof rails, cracks between panels, hood and on black plastic). 6) Dismissed pretty quick when talking to an employee. I am unsure about his experience but after being told he fixed an issue and didnt, I didnt feel like arguing and decided to leave. FEARS: If their painters failed to clean off all the compound and it was even missed by their detailers, what else was missed? The clear coat is very important on todays vehicles and it needs to be kept in tip top shape at all times. The tape line I mentioned in #4 is caused by poor application of the clear coat. This area is in a pretty obvious place, what happened to all the other places I cant get into well and feel? What happens after several winters and it begins to peel? OVERALL: Obviously I am unhappy. They say they guarantee the work for as long as you own the car. Well if after two times they still cant fix rather simple issues that any experience would prevent, I am not sure they ever will or even can. I probably will not return to have the issues fixed by them. I will have to do them myself. I am not sure if the company ever reads this but feel free to contact me - you can look me up by name and I picked up my car today - Red Mazda 3 Monday 25JAN2016

Mark B

Ive taken vehicles to this location multiple times now and the service has always been great. The service writers are very friendly, and when I did have questions about the specific work, there was a tech available to speak with. I was very happy both repaint work and collision repair that Ive had done here. Ill continue to bring vehicles to this location with the quality of the work and customer service they have shown me over the past few years. Give them a shot!

Judy Maass

AMAZING!!! What a wonderful body shop! They do beautiful work!! They even cleaned the inside of the car. I cant express how grateful I am. Walk in the door and I was greeted by the friendliest receptionist Ive ever encountered. I was distraught after my accident, not really knowing where to take the car. I am so happy I went to ABRA. Andy was so kind and put me so at ease and he dealt with the insurance company. I highly recommend Cudahy ABRA!!!!

Dave Berenson

Edited review: The owner, Andy, is very thorough with reviewing the work done by his workers and contractors, if the work has to be done off site. They informed us when the work was done and allowed us to look over every part of the car. They admitted when they may have caused cosmetic damage and made sure they fixed and repaired it.

Salina Fay

Andy was so great to work with! My car had been stolen and once it was recovered it was sent over to Abra via my insurance company. Andy was so helpful and communicative with me on the repairs and made sure everything was done to perfection. I highly recommend this shop!

Tom Morden

Fast and efficient body work. Kept me informed of progress the entire time.

Bonnie Hady

I have used them more than once. The work is always excellent.