Address: | 704 E Pearl St, Batesville, IN 47006, USA |
Phone: | +1 812-932-2025 |
Site: | widenerautomotive.com |
Rating: | 4.8 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
JA
jay12035
I took my Jeep Wrangler here because it was leaking a little bit of coolant. The previous owner of the Jeep took it here initially to have the radiator, thermostat, and 4 freeze plugs replaced. When I purchased the Jeep it was still leaking coolant so this is why I took it back here because I still had the work order and receipt. After Widener looked at the Jeep (the second time) they said the waterpump was leaking and quoted me $600 to have the waterpump and serpentine belt replaced. I went ahead and it had it replaced even though that price is outrageous ( I was very busy with work at this time otherwise I would have replaced it myself). The leak stopped. I drove the Jeep for another 2-3 weeks and the coolant leak came back. After closely looking, it was leaking from one of the expansion plugs. The waterpump should have never been replaced. This could have been determined by actually doing a pressure check of the cooling system. I essentially wasted $600 because Widener automotive did not properly diagnose the real issue. Also, expansion plugs are garbage. They come loose overtime and it was just a shotty job performed by Widener Automotive in the first place. I am not sure if they were just using Radiator stop leak or what but I had to do a full flush of my cooling system to get all of that junk out. After the full flush, I was able to tighten the expansion plugs myself and all of the leaks went away. It has been 8 months and no leaks. I understand Batesville is a smaller town and that there are not very many car repair shops but I would avoid this place and drive a little farther out of the way to find a quality shop.
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Cindy Studt
Very professional, fast service and only fixed what was broken. Its been a long time since I went to an auto repair center with one thing broken and that is all they fixed.Usually a repair place will tell me I need ten things. Widener fixed what was broken and made my van with 190,000 miles run like new. The prices were reasonable and I had my van back by lunch. The office was very clean and everything was handled in a professional manner. I had never been there before, but I will be returning for preventive maintenance as well as future repairs.
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Jeremy Paradise
If you are looking for a quality mechanic this is the place. Ive had everything from oil changes to suspension work to having a new motor put in. They are very knowledgeable and do great work. I always leave happy and know my car was serviced right. The best thing about them is the customer service. Even for a simple oil change the call and ask how it went. You dont find that anywhere anymore and its the main reason we keep going back. I would recommend them to anyone and every one I know.
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Debra Gould
Richard Gould has always been the very BEST with telling you when immediate maintenance is needed on your vehicle and date when you need to check back for future maintenance. Widener Automotive has experienced well trained mechanics that take pride in their guaranteed work and leave you with a confidence driving your vehicle home that everything is working right! Time - Price - Customer Service - Expert Employees ..............Wideners Auto has it ALL!!!!! THANK YOU! DEBRA
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Eric Steele
Good prices, excellent service! Ive taken vehicles to Wideners on multiple occasions and the experience has always been good. They give accurate estimates and if the work comes in under the estimate, they dont pad the result, you pay the actual amount. I have no complaints with their work. They keep you in the loop and follow up after youve had a chance to drive the vehicle for a while. The staff are always courteous and helpful. I highly recommend them.
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Holly H
Id heard great things about this business but when I called for quote I was very disappointed. To be fair they hadnt seen my car. However the quote I got to replace my radiator was 650.00. No thanks I got it done for 374.00 at Lees Garage in Greensburg. I even asked the Widnener associate twice just to be sure I heard them right and they said well it for a 3.5 and its a older car 2007 Camry so expensive part and you have to take the whole front end off.
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Mary Otten
I had car trouble driving from Cincinnati to Denver where my engine problem light started flashing and the car started to jerk. I went to Widener Automotive and they were so nice to diagnose the problem. They fit us in a very busy schedule so that we could be on our way. It was repaired and the car ran beautifully all the way home. Richard at the desk was key to giving us over and above service. I would highly recomend them for car repair.
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Kay Davis
My Brother Jimmy Watson has been a customer of Widener Automotive for 6years. He is very pleased with there certified Mechanics. And they have always did a great job. He is very pleased with a five thumbs up. If you need a certified Machine, I suggest you go to Widener Automotive, in Batesville, In. Thank you for taking care of all my automotive needs. Jimmy Watson
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Paul Werner
Jim, along with his service staff and team of technicians are highly skilled and do outstanding work. I started taking my 88 Mustang LX to his shop about 10 years ago, and continue to be impressed with the quality of his work. All appraisals are thoroughly researched, and the prices quoted are very fair and reasonable. I recommend Widener Automotive to anyone. You will not be disappointed!
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Jessica Browning
First time dealing with Widener Automotive, and they were fantastic! I brought my vehicle in to have the AC repaired and luckily it was only the belts that needed replaced. I was called before anything was done to the vehicle and I really appreciated being informed before anything was done to the vehicle. Everyone at the shop was very informed and friendly. Ill return to Widener for sure!
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William Stoner
For years I had our Toyotas serviced at the dealer--- an hour away and always shockingly expensive. I wised up about ten years ago and have been very happy with Wideners. Jim and Richard are professional, courteous, and honest to a fault. I just bought a set of tires that I could have gotten cheaper at Costco, but these guys have earned my loyalty and I highly recommend them.
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Young Ladydragon
Posting this review on behalf of my husband who got the Buick fixed here. Amazing customer service, they do their job amazingly well and do things correctly the first time. Very kind associates, and depending on what needs done, they get it done pretty quickly. 10/10 will recommend to anyone and everyone as the best automotive place to get their car repaired.
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Brent Vester
Jim & Co. did excellent work and took great care of my 2016 Challenger Hellcat. I drove 2.5hrs to have them perform the work and will gladly drive back down whenever Im ready for the next round of modifications. Jim and all of his staff are friendly/courteous and I highly recommend Widener Automotive!
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Jay Fullenkamp
Jim and his team are always quick to get your vehicle in and diagnose the problem. I had a sudden noise in my front end and they figured it out within an hour of me dropping off my vehicle and had me repaired and ready to go by lunchtime.