Address: | 1915 W McGalliard Rd, Muncie, IN 47304, USA |
Phone: | +1 765-282-7704 |
Site: | jiffylubeindiana.com |
Rating: | 4.4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Emily Eckstein
Always used this jiffy lube for oil changes and little fixes while I was in college. Always found the management very friendly and professional. When I took my truck in to have it realigned and found out my ball joint and tie in rods were bad, they were very reasonable and worked with me to figure out the best price to get the job done and assured me that their work and the parts had a lifetime guarantee. Side note: I got this all done before moving from Indiana to Louisiana.. which I informed them was the reason I needed it done right away. Here I am a year later finding out that after having my breaks changed that the "parts dont look like theyve ever been replaced, certainly not a year ago".. when I called them to find out what they could do, I was very polite and simply asked what the warrantee was and explained the situation. There only solution was to bring the truck back across the country to them to fix it.. and I would have to pay for the labor (which was the most expensive part) for them to do anything for me. When I asked if I could bring it to a jiffy lube in my town, I was told I would have to pay for the work again and bring them the bill to be reimbursed. So my only option to get something fixed that I paid a ton of money for a year ago it to spend just as much in a plane ticket or gas to be reimbursed.. BULL. So much for guarantee and customer service. Being a national brand, I assumed they could work with one another to hold up their warantees. Apparently not... definitely shouldve been something that was discussed when they knew I was getting the problem fixed in preparation for a huge move across the country. Not a happy customer.
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Ty Isom
Very unprofessional tone with my wife. As Im on the phone on hold with her , I hear this male workers demeaning tone . I simply told her to walk out . Why treat anybody with disrespect in the car industry but especially a women ???? Unforgivable... My first instinct was to drive up there & have conversation with the management. I figure its more important if John Q public knows how Muncie Jiffy lube will treat a woman.
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Christopher Stokes
Left oil pan plug loose lost oil And now I have to fix it. Didnt leak before i took it here. 61.00 bucks. Is bs. Stay clear of this place. If you call manger just hangs up. Covers for his bad employees. This place is the very wrost
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Cher Smith
Its refreshing to find a nice honest place to take your car. They do 30 minute oil changes , and many other Mechanical Services. The staff was very friendly, and very helpful
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shane waters
Very professional, very fast service. Honest people. 10 minutes for tire rotation and oil change. Includes window, carpet cleaning with top offs. Coupons found on website
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pati dittrich
They are always very professional. Quick service and always take the time to answer any questions I have.amazing bunch of people who work there.
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Nick Sparks
Good service, but you really pay for it. I usually change my own oil but was in a hurry to get the car ready for vacation.
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Anonymous User
I have two kids and Im always on the go. I got my van detailed and its the best it has ever looked!
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Meghan Bennett
I have never paid so much for an oil change and tune up anywhere, EVER. Outrageously over priced.
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David Dillon
Ive always had a good experience at the Muncie Jiffy Lube. Fast and courteous service.
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Jake Hackleman
5 guys standing around. 1 out of 3 lanes open the entire time
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Jeremy Stookey
Quick, not a Jiffy but pretty kick. Friendly staff.
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Heather Teague
Oil change done right and in timely manner
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Thomas Milholland
Super fast service great place
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Timothy Erickson
Fast and professional
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andy cline
Fast and affordable
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Dana morgan
fast and friendly
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Sean B
Awesome service.
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Omar Mo
Good service
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sherdan29
Nice staff