Address: | 570 S Rangeline Rd, Carmel, IN 46032, USA |
Phone: | +1 317-848-2888 |
Site: | midas.com |
Rating: | 3.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–5PM Closed |
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Joshua Bowen
Had a appointment at 11:30 this morning for my brakes at this joke of a business get there 20 mins early the manager I take it said they were running little behind which I told them that was fine and I was just dropping it off and was going to get lunch then come back. 40 plus minutes later I get back and my car is not in the parking lot or in the bay. I walked in and ask them where is my car and the manager goes I dont know he probably stole it. Seriously how unprofessional can you be to say something like that. When he notices Im not amused he said the mechanic took it for a test drive 15 mins later my car comes back. Once the mechanic gets back with my car he turns it off (my car is a Mazda rx8 which it has a rotary engine so you have to rev to 3000 rpms for around 10 seconds then turn off) then he trys to turn my car on again and its not starting and he keeps trying so I had to yell at the manager to tell him to stop before it floods my engine and we have a whole bigger probably on our hands. Once the mechanic get the car in the air he starts to take my tires off and the first one he drops on the ground then looks over to see if I just seen that. After all the tires are off the guy stops then inspects the cars brakes and rotors..over an hour later of not doing anything to the car the manager says Ill get your quote for the repairs 20 minutes later he hands me a paper for over 950 dollars for new brakes rotors and labor which the labor was going to be 156 dollars so where were they getting nearly 800 dollars for parts. Needless to say I told them you guys are a joke and get my car off the lift Ill go else where which by making a couple of calls I got all the parts I need for 275 dollars this place is a complete rip off dont waste your time they will try and screw you over plus they tell horrible jokes
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Kunjal Yagnik
The worst Midas auto garage. My car always goes to Midas. But, one time when I was on 3 month tour and needed some work to be done I took it to this midas at 570 S. Rangeline road, Carmel. Did not get any proper service. There was no body before me in morning, still I was told to wait for 5 hours just to find the reason of the check engine light. (which usually takes 4 minutes). Loose car bumper needed just a small fix. For which I was denied by mentioning that its a body work and Midas can not fix it. Next time when I went the place for oil change, I was told to wait 5 hours. (Outrageous) I took car to a near by Jiffy lube and get that done. When I came back from Carmel, I took the car to local Midas and they fixed car bumper with denying for a bit. I never faced such worse attitude from the Midas worker. and I would not recommend this place to anybody.
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herman hulson
I took my car to midas because i want to get rid my brake annoying sound. It sounds like grinding and i tought it would be a big problem if i didnt get it fix. And then they told me the price is about $620. I would do anything for my car bcause it was a brake problem. So they fix it and i paid for that price. After that i drove my car and the sound still there. I went back to midas and told them the problem didnt solve yet. But they told me that was a rotor problem and that wouldnt cause a safety issue. But if i want to fix it cost like $300!!!! Wth!! I brought the car to midas because i want it fix but they did something else instead. Never go back again!!!!!
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Adam Hawk
Sales guy is very nice and works very hard. Manager is extremely sarcastic. No less than 6 trips in just over 2 months for the same diagnostic code. Have to give them credit for continuing to try to get it fixed, but at my final trip when I finally asked for them to honor their 90 day warranty and refund my expenses the managers response was "not going to happen". It may really take 6 or 7 visits to fix a car, but I dont have the patience to go to the shop every week nor do I any longer have confidence in their ability to remedy nor honor their warranty. Its a shame as the mechanic staff is very nice.
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Anonymous User
Great service and great price. David Stoops is a great guy to work with and he will get you a good deal and great service. I had some brake work quoted by a Firestone and was shocked by the price! A freind recommended Midas in Carmel as he had service there and was impressed with cost and service. I contacted David Stoops and I received more services at a price significantly lower than the quote from Firestone. Thanks David!
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Anonymous User
I stumbled upon the place looking to find a place for an oil change. I was new to the area and looking for a place with people I could trust. They have worked on my car several times. They charge reasonable prices and have excellent service. I would definitely recommend it to anyone needing their car worked on. Theyll be upfront regarding prices so youll know what price youre looking at before the service is completed
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cory Phillips
We always go to this Midas, especially since other Midas shops have given is poor service. However, I was disappointed when it took an 1 hour and 45 minutes for an oil change and check out a noise our car had been making. What should of been a 20-30 min service for our appointment. Midas showed no respect for our time. I am disappointed in what was my favorite Midas store to show no proper customer service!
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Josh Orendi
Im a proud bargain shopper. So I spent almost 10 years coupon shopping every service station on the northside of Indy. No more. This is my shop! I recommend Carmel Midas to everyone I know. Prices are fair, work is done right, staff is friendly (playful even), but more importantly they are honest. I know I can trust them.
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Abby Zimmer
I didnt plan to spend my day dealing with car troubles. After waiting three hours for a tow, I finally got my car to Midas. They got me a new battery and charged less then originally quoted! Thanks so much for your great service. Hopefully the issue is fixed!
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Clayton McNulty
Terrible service i walk up for my appointment theres 5 guys standing doing nothing. So I walk into office and ask the older man at front desk if can be out in next hr he says no in rude way so I canceled. I will not be back lasy group up there.
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Shad Sperle
I have had my car serviced here twice and I cant say enough about the great service they have given. They identified the problem both times and fixed it the same day.
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Diana Parker
Great experience. Service was fast and friendly. My car runs great and the price was much more reasonable then other quotes I received. Thanks Midas.
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Anonymous User
Worst Experience. Do not take your car to this location. Worst customer Service.