Address: | 420 Jonesville Rd, Columbus, IN 47201, USA |
Phone: | +1 812-375-9335 |
Site: | hkautoservice.com |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Nora Guzman
I was taken care of well. Came in and got my breaks changed. Brought in all parts. They were able to work with advanced auto parts when the parts I picked up from them were wrong. (I did an online order and pick up, they must have messed up when I picked up my parts). Overall Great service and good prices. I had a check engine light. I was told changing a part MIGHT solve the problem so I went ahead and had them change it out. I drove it home and no change in performance, this was really disappointing. I even came back. I was told to just keep driving it and see if it changes. I dont have time to guess and check! I dont think the diagnostic I paid 45$ for was thorough enough All they did was read the codes that autozone can read for free and came to the same conclusion I did before I even came there. I know they have the capability to read further into the system, but for whatever reason chose not to. All in all I would come here again for general repairs/maintenance and if you KNOW what needs to be changed. Pros: Great Service, Friendly Staff, Good Workmanship, Good prices Cons: Did not determine my check engine light problem Update: Went somewhere else, its a transmission problem, got a new transmission. The engine light was unrelated.
KI
Kim Smith
We brought our vehicle with the necessary part. All they had to do was install the new alternator. We had to take the vehicle to the dealership because we thought something else was wrong. The dealership said that the alternator was not even connected to the battery. The wire was just hanging there. I took the paperwork to HK to get a reimbursement for the diagnostic at the dealership because they didnt finish the job. I was told they dont warranty the parts that are brought in by customers and it was put back on the way it was taken off. No reimbursement for the diagnostic even with the paperwork saying the wires were not connected.
JA
Jason Bauer
Im the kind of person who does most of the repair to my own vehicles. When I run into projects that I just dont want to do, or that I dont have the special equipment for, I just give Harold a call and they take care of it. Prices are great and these guys are trust worthy. Its hard to find a good mechanic that you can trust. Ive found one and will be taking my vehicles back to them next time I run into something that Id rather not do.
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Lucas Hobson
Had my car towed here after it started stopping. Kind of a tricky issue-- the battery and starter engine were good, and I was afraid this would become a money sink. They worked me in between appointments and figured the issue out quickly. There was no upselling, and no trying to sell me additional services, like I might have gotten with a chain or dealership, and I feel I paid a fair price. Ill be back with future car issues.
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Girish K
The water pump on my car started to leak and it was in a very messy condition. I took it to HK Auto after recommendations from one of my gear-head friends. They did a good job at diagonising the issue and also resolve other sealant issues on my head seals. Overall, I was satisfied with their service and will go back there in future for any other issues.
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Abraham Vivas
I took my vehicle to HK auto out of a friend recommendation and I have really happy with their service. All throughout the process they kept me informed on what was going on. They actually replaced a starter but the new started ended up being faulty so they replaced that one as well at no charge.
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Mark
Absolutely the best and most professional car service Ive ever had done. I came here all the way from Indianapolis because my friend was raving about this place. I can see why, the place is clean, the staff friendly and knowledgeable, and the service unparalleled. 10/10 would come here again.
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blackoutt_adv
Had some miscommunication over carried in parts but they were very reasonable to deal with and took care of the issue promptly. Once Harold realized what had happened he displayed excellent customer service and personally straightened it all out.
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Kevin Kaplan
Excellent service, reasonable prices. Even though the job was a small one they made me feel like my needs where just as important as any other customer. Harold and all his staff know how to make people feel good about auto service again.
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Scott Elder
I was staying in Columbus for work when my alternator went out. HK was able to get me in and fixed quickly and really went out of their way to help get me back on the road again fast. I would highly recommend them to anyone.
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Tone Hobart
Always an outstanding Customer service experience, Very friendly people, nice clean facility and they are willing to put on parts I supply which has been extremely kind to my wallet.
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Brandon Richard
These guys do a fantastic job. They are very honest and they fixed only what needs to be fixed. I highly recommend using HK. They also work on import cars.
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Jacob Sims
Harold and Toby run a fine business, honest work at a fair price and always using high quality parts. Have some of finest mechanics in the Columbus area.
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Brandon Moore
They are very knowledgeable in all areas of the automobile. Great company and honest. You will pay for it!!! Yet its money well spent.
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Anonymous User
Harold and Toby provide the best service. There reliable and honest , just great people to go to . Price is very fair also.
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Anonymous User
I received speedy and excellent service! I totally would advise using them for any repairs that you need done. Thanks!!!
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Anonymous User
They do a fine job and explain things well. Harold and Toby are great at what they do.
AM
Amanda Kern
Great service and I like how they are honest with you.
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Brandy Day
They are best the in town. Very nice people!!!
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Lemuel Wright
Super nice people and they do great work!
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Scottie Mahl
Fair, honest, simply the best
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Jenny Trulock
They know their stuff.