Christian Brothers Automotive Fishers

13048 Publishers Dr, Fishers, IN 46038, USA

Address:	13048 Publishers Dr, Fishers, IN 46038, USA
Phone:	+1 317-842-4111
Site:	cbac.com
Rating:	4.3
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed

Location

Photos 28

Reviews 6

Ann Haworth

You couldnt ask for more caring awesome people. We called to see how much the bill was going to be to get 2 C.V. joints replaced on our 1991 Mitsubishi Eclipse. Tom, who is the store manager, answered the phone and was extremely friendly, courteous and informative. Tom gave me a quote and I told him it would have to be mid Jan. He said no worries & to give us a call when your ready, and we will book it in. I rang back and spoke to Tom and to book the car in. And, because we couldnt drive it, they had it towed to their shop the night before. Tom phoned me the next day and told us what was wrong exactly. We thought we would have to get both of the front C.V. joints done. Tom then said the right side was in good shape for another 10,000 miles. We asked Tom to go ahead and fix 2 other things that he had mentioned when I phoned back the next day to check the status of our car. Tom said that the part they had ordered had been damaged and he was not going to put a damaged part on a car, which really impressed us as most mechanics would pull a fast one. Our Car wouldnt be ready till the next day so I expressed concern as my hubby is diabetic and needed medication to be picked up. Tom offered to get Jared, the owner, to pick me up to take me to the pharmacy and pickup my hubbies medication so that my hubby could have them that same night. These guys ROCK!!! My hubby also agrees with this review 100%.

Angela Adams-Vance

This is a great place to take your vehicle (any vehicle). I have been there twice in the last 6 months with two separate, minor issues. The first time was regarding replacing a tire. Unfortunately they didnt carry the tire or have access to it because it was a special tire. However, Tom walked outside on a very cold day to check the condition of my spare. He said it was in great condition and didnt actually need to be replaced. I could get several thousand more miles out of it. He was spot on! I called last week on a Wednesday evening because my check engine light was on and had been for a while (this was not an unusual issue, but it usually went off after a brief period). He told me to they could get me in the very next morning at 7. When I arrived he knew exactly who I was and took my car right in. They had my vehicle in the shop for no more than 15 minutes. Tom came out and told me that he had taken care of everything (it turned out to be a very simple fix). While he did that, he also explained why my tire light was on and calibrated it correctly, and then took care of a light that wasnt working (without charging me extra). Not only were they able to get me in quickly, but they were able to get me out quickly as well, all while taking care of every issue and then some. Thank you, Christian Brothers Automotive! You have a customer for life!

jwvette77

Id give zero stars if I could. Matching other reviews on google and elsewhere, this shop is notorious for padding bill$ with things like unnecessary "brake line flushes" and "fuel injection cleaning for the unsuspecting customer. This was the case in my experience with them. Also, in my case they tried to tell me my vehicle needed a $900.00 repair-- when I KNEW IN FACT it needed ONLY A $30.00 part and about an hour of labor. The "estimator" then lied to me about the required repair and INSISTED I DIDNT KNOW WHAT I WAS TALKING ABOUT. Little did he know he was talking to someone who has over 30 years of working around and repairing vehicles, experience working on a racing team, that has worked on engines he wouldnt be allowed to stand next to. This is my opinion that despite their "professions of Christianity"- they are LESS THAN HONEST. I recommend to anyone thinking about using this Christian Brothers In Fishers to GET A 2ND ESTIMATE BEFORE YOU USE THIS SHOP.!!!!! Also-- this owner went to lengths to get my personal review removed from Yelp four times--, and then had my account closed. He obviously "PAYS" for YELP and was able to do that, so take reviews there with a grain of salt. Jared, take some advice-----maybe you cut the "Im a "Christian and love everyone BS", you use as a front to make money- and focus on running an HONEST BUSINESS.

Roberta Gardner

My car recently overheated during morning rush hour. Thankfully, I was just a block away from Christian Brothers Automotive in Fishers. Kyle greeted me by name and checked my vehicle in. He offered me coffee or water and then drove me to work. They diagnosed the problem by lunchtime and had the repairs done by the end of the day. When I picked up my car, the mechanic who worked on it spoke to me about what he did. He had noticed other things that need attention - my car is 12 years old, after all. They listed the things I need to do next in priority order with an estimate of the cost. This will help me plan financially and get the most important things done first. They also gave me a year of free roadside assistance. It was not an inexpensive repair, but they were able to save me money by not replacing parts that were still ok. The staff was very kind since they realized this was a difficult situation for me. The lobby and facility are very clean and welcoming. They are definitely customer-focused. I dont feel like it was an accident I ended up at Christian Brothers that day. I would highly recommend their service.

Aaron Hillmann

God has definitely give to me liberally in the lives of everyone associated with Christian Brothers Automotive. The mechanic I was going to lacked a little in the personal touch department. Jared and Tom put an extra healthy emphasis on making you feel at home. Im not a mechanically inclined fellow, and I sort of feel like I should have known certain things concerning my car. While I was busy blaming myself for this, they were busy providing wise counsel on repair options and repair prioritization. I live close so I havent even made use of the companys courtsey shuttle, but having something like that available is just another way they work to make it easy on you. Appointment scheduling is rapidly done and work is rapidly started when it comes time. And as far as paying goes, its so true that these guys are honestly more happy that you came in the door than about how much money you spend. You cant find all this anywhere else! Go now!

Premnath Pothuri

Run from this place - Ive had a very bad experience with this place. During this past year, I took my car to this place, after seeing great reviews online. They fixed my car with a higher than normal bill and I did not care much at that time. However, within an year, the car started misfiring again. When I took it back to their place this time around, they billed me almost twice the cost for parts and an extra 99 bucks for diagnostics, when Autozone did the same check for free. When I questioned the significant higher cost for the parts, Josh informed that the higher costs are a result of the prices their vendor charges along with warranty coverage overhead(markup). Moreover, the problem turned out to be with oil leaking into the coil bores causing the misfiring, which I am guessing could have been related to same coil repair they did earlier on my car and was still under warranty. I would never go back to this place.