Address: | 5541 Guilford Ave, Indianapolis, IN 46220, USA |
Phone: | +1 317-217-0737 |
Site: | indycarpetcleaning.com |
Rating: | 4.6 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM Closed |
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Shahar Dahan
I am sending this email after my recent carpet cleaning appointment. We have lived in our house for 5 years and had never had it professionally cleaned, so we figured it was time to do so. I am relatively new to the area(moved here 5 years ago) and after doing some research I decided to book Indy Carpet Cleaning. The service went smooth, the technician was on time(actually was able to show up early) and overall I had a great experience with your company. Mario was our technician and was very friendly, knowledgeable and since an appointment cancelled he showed up early and since we didn’t have everything moved at that time, even helped us move some furniture. He walked the house after he was done and explained what to expect as the carpets dried. Being in the sales industry, I understand that sometimes you only hear the bad reviews or complaints, so I wanted to take the time and say thank you and that we are pleased with the experience. We will definitely be booking you guys in the future for all of our carpet cleaning needs. Two thumbs up and keep up the good work.
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Sarah Moshe
I contacted Indy Carpet Cleaning to ask that they donate services to a friend of mine whose husband is hospitalized. She was growing increasingly concerned about "germs" in the house, as dozens of family members and friends have been traveling between the hospital and their home. The owner happily agreed, and everything went extremely smoothly! My friend texted me last night, "What a gift! Came home after another 13 hours at the hospital and so blessed with clean carpets... Most thankful. Please give deepest gratitude to the good-hearted cleaning guys." THANK YOU, Indy Carpet Cleaning!
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Lauren S
We recently just purchased a new house and called to make an appointment so we could get our carpets cleaned before we move in. We arranged for someone to be at the house while they were cleaned and the technician never showed up!! My husband called to let them know and the manager wasnt even available to speak with him. The lady who answered the phone asked if we wanted to reschedule and we said absolutely not! Why waste our time? There is no point to schedule another appointment if you cant even get a reliable person the first time! I am so disappointed! Thanks for nothing!!
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Kelli Whitenack
I used this company about a year ago when leaving my old apartment. They were absolutely fantastic. Very polite and professional when scheduling and answered any questions I had. The day of the cleaning, they were on time, friendly, and did a great job. I just booked with them again today and Ive received the same great service. I called and decided not to leave a voicemail because I planned on using their site to book. They gave me a call back right away and asked if they could still help me. Went over pricing and all pet stain/odor removal options.
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Benjamin Moshe
I just wanted to say thank you to Joe and his crew. I called other large companies and I didn’t like how they made me feel. Like, they were doing me a favor with even talking with them. When I called and spoke with Indy Carpet Cleaning, it was so nice with talking with them on the phone. They showed up on time, the worker that came out was Jamie he was super nice, fast and did a very good job. I can’t believe how clean my carpet is. It looks brand new. Thank you Indy Carpet Cleaning.
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Maria Teresa Oviedo Alvarenga
Couldnt be happier! This was the first time I had our carpets cleaned, I have always cleaned our carpets myself and just thought the carpet was old and needed to be replaced. Indy Carpet Cleaning arrived in the scheduled time slot. I was shocked that they were able to get our 20 year old off-white berber carpet fresh and clean again!. The Carpet looks great ,very professional. Felt like I definitely got my money’s worth! Thank you!
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Marilyn T
Professional and polite from the initial call to the completion of the job. If you are looking for a company with good old fashion values at an affordable rate, I would Highly recommend Indy Carpet Cleaning. If you have pets and children, You can rest assure they rid your carpet and area rugs of harmful allergens and pet dander and leave you with a fresh cleaner smelling carpet and or rugs.
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Eric West
Professional Service: The technician did a great job of cleaning my home. I was freaking out before moving in to my new home which had a lot of stains and didnt smell good at all. However Indy Carpet Cleaning did an excellent job and my home looks and smells like new. I highly recommended this company. And I will be using them in the future Thanks! again Indy Carpet Cleaning
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Lee Ann Ribic
Ive worked with Indy Carpet Cleaning several times and each time they have been a pleasure to work with. This past weekend we had some water damage on our carpet from the big storm meltdown and Indy Carpet Cleaning was there for us! Boaz was helpful, friendly and fixed our problem in no time. I will definitely continue to call Indy Carpet Cleaning for our carpet needs! :)
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JJ Kaplan
Had a great experience today with Dustin and Austin from Indy Carpet Cleaning. I havent used this company before, but they knew what they were doing. We have 3 dogs, and even though I own my own steam shampoo machines, there were pet stains that I couldnt remove. Indy Carpet Cleaning got the old pet stains out. Very satisfied. Thank you!
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William Wade
First time they came out the job wasnt very good, but they followed up with an offer of complete refund or come back to make it right. I chose the latter and they did a great job. Communication, follow up, and willingness to make good on a bad situation is all anyone can ask for. Will use them again and recommend their services.
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James Ganzberg
I will always use Indy Carpet Cleaning from on. Chad was very positive about being able to get my filthy carpet clean & he certainly did. In six months I will have my carpet cleaned again & I certainly willask forChad Thanks to him I do not complain about my carpet any more. Thanks. Chad Sincerely, Mrs. James L Ganzberg!
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Lauren Stover
These guys were amazing. I needed my carpets done quick they came out within the same week and it was done very professionally. I also had some issues were carpet was missing and they gave me a number of someone who could also help with that. If and when I need them done again I know who I will be calling. Thank you
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Angel R
I try to call other company, they don’t even pick up the phone, i got the voice mail, so I call Indy Carpet Cleaning, they pick up the phone immediately, and schedule an appointment was so easy They arrive on time; I have a cat and a dog, my carpet look like new, Thank you Indy carpet cleaning keep the hard work
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Lisa Frymier
Indy Carpet Cleaning did a great job on our house. Weve had other cleaning companies come and shampoo our carpet and it was no where near the exceptional job that Indy Carpet Cleaning did. Theyre respectful, courteous, polite, on time, and guarantee their work. Theyre the only place Ill call from now on.
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Doug Huntley
Im picky, in the real estate business, and these guys really rock. Im a new customer, and so far, I love the quality. Whomever is doing the hiring and training over there, is doing a great job. Two thumbs up. Attention to detail is unsurpassed.