Address: | 313 Teal Rd W, Lafayette, IN 47905, USA |
Phone: | +1 765-477-7300 |
Site: | autospecialtyoflafayette.com |
Rating: | 4.7 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Joaquin
Why are these folks the best mechanics in town? 1. My car’s cruise control had died and it also needed an oil change so I went in here for both. They ran the diagnostics but charged me for oil change only. Why? Because they told me that repairing the cc was only possible at an authorized dealership. Now they could have easily forked some money out from me for the labor that went in to run the diagnostics, but they did not. 2. The same car was making some occasional squealing noise in the front and I thought my belt housing was loose or the belt itself was giving away. So, I took my car here. They ran few tests for a good 30 min but did not detect anything wrong. This time as well, they did not charge me anything because in their eyes they did not work for you so they should not charge you. That is how honest and humble they are. They do not try to rip you off like maybe 90% of other auto shops out there. I am moving out of state and I hope I am able to find honest mechanics at my new place like the Auto Specialty of Lafayette. I recommend them to anyone living in or visiting the Grater Lafayette area. Forget your car, you can trust your kids in their care.
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Ashlie Ziegler
Recently my husbands truck was having throttle issues, which we thought would be covered under warranty so we took it to the local dealer. Told us they couldnt get us in for a week and diagnostics alone were going to cost $75. Had them do diagnostic and told us it would be a $450 fix. Proceeded to take it to Auto Specialty (my mechanic since I started driving) and they reviewed the other diagnostic and ran their own- without charging us- and told us they could not pin point the exact cause but could be one of 5 things. Told us they werent going to start doing the repairs to the vehicle if they did not know exactly what was causing the issue. Needless to say, the truck has been reset and working great since then. They were also able to take a look at our car the next day, not the next week. I cannot say enough about the honesty and care this business puts into their work. I recommend them to every single person I know because of their outstanding ethics and work. If youre looking for a dependable, accurate, honest business to repair your vehicle dont look ANY further!!!
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Anonymous User
After taking our 2002 GMC Envoy to the "new" GMC dealership in the area (the old one had gone out of business), they performed a special check and found close to $5000 worth of work that needed to be performed. Needless to say, we were a bit skeptical. After consulting with a few friends who have lived here for a long time, we took the vehicle to Auto Specialty. The service writer spent almost 45 minutes with me on the phone on a Friday after closing to discuss their philosophy toward auto service. They went over the list from the dealership, and pared down the number of necessary repair items. One example: the dealership noticed that there was grease leaking from the CV axle boot, and estimated over $200 to replace the boots. Auto Specialty found the boots to be in fine shape, and determined that a $20 clamp had broken and needed to be replaced. In addition to our Envoy, we now have our 2003 Subaru Forester serviced there also. The service continues to be great.
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John Liles
We had a vintage camaro restored in Denver and then shipped to Indiana. As with building a house, there is always a "punch list" of things that need to be corrected when restoring a car. We had issues with the new custom brake system, the fuel injection system and several other key mechanical components. Greg Budreau and his folks at Auto Specialty came highly recommended to us. When you enter his shop (which is more like an automobile shrine) you can see why. His work is detailed and complete. Greg researched both the type of brakes that had been installed (found out than an actuator was mis-stroking) as well as the custom fuel injection system. He found through research that several settings were incorrect in the acceleration programming and was able to fix those. We would NEVER take the camaro anywhere else now - Greg did a masterful job getting it to the running condition that we hoped for. Thanks Greg!
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Jeff G
Took my 2002 Maxima in for a check engine light first thing in the morning. Within 3 hrs I get a very informative phone call telling me what code they pulled and what it actually means. This one happened to be something to do with my timing chain tensioner(s), and instead of fleecing me right off the bat for some engine disassembly and trouble shooting they suggested running de-sludging the engine followed by an oil change to see if it was just a blocked oil port before doing anything major. And what do you know, they were right- the whole service cost around $100, and after 9 months the light hasnt come back on yet. Thank you for your honest and trustworthy repairs. Have referred numerous friends to you and theyre all fans now (despite having to drive across the river- ha ha!).
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Josh De Lon
First, let me say that I cannot speak to their actual work on automobiles. The reason for this is when I called there, just now, and asked if they could look at my car today, the reply was a VERY curt, "No," followed by silence on his end. I chuckled awkwardly b/c I thought he was trying to make a bad joke. I suppose Im expecting too much, but I figured good customer service meant that the "no" should be followed up by a time when they could get my car in. Nope. Nothing. So I asked him when they could see if after about 5 seconds of this silence. He said, "Maybe Monday." Sweet, dude. Thanks for the rudeness. I understand if you are busy, but I dont appreciate the total lack of friendliness. Ill be sure to steer my friends away from your business.
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Nishanth Bhat
Took my 2006 Nissan Altima to get it checked as my check engine light had come on. After about an hours testing and fixing it, the owner told me it was ready. He refused to accept payment for it because he said he ran the entire test on the equipment and there was no fault, it just needed a minor fix. He could have easily made up a story and ripped me off without e even knowing it, but he chose not to. This goes to show the integrity and the honesty of the folks at Auto Specialty, and how deep their values are rooted to their work. Will definitely recommend this place to anyone, as these people are honest and good at what they do.
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joey heneghan
I do 98% of my work myself but an electronic issue on my 2001 Taurus had me stumped and without the right diagnostic tools. It was my first time working with Auto Specialty and they honestly diagnosed and updated me throughout the whole process. I was happy with the result and it all seemed very fair. I later swung in to get a recommendation for good machine shops for an engine I was working on and got good recommendations. I believe Ive found the place where Ill have my vehicles repaired when I cant get it done!