Address: | 940 Old Monrovia Rd NW, Huntsville, AL 35806, USA |
Phone: | +1 256-217-5893 |
Site: | firestonecompleteautocare.com |
Rating: | 4.3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM |
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Tiger Cheng
I can honestly say that my appointment with them has been the most enjoyable service I have received from any business Ive ever been. From the moment when I called in to schedule the appointment through the time my car was being serviced in their location, I had an incredible time. The staff were super friendly and I definitely felt like I was being taken care of; It was a pleasure speaking with Dan, and Tammy was just a sweetheart. My only regret is not living in the area to be able to go back to such wonderful service, so thank you guys! I really appreciate it!
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Owen Funkhouser
I have been using this Firestone location for almost two decades. They greet all customers with a genuine smile and for repeat customers, address you by name. From lifetime alignments to new tires to suspension related work, they have always treated me as a valued customer. In particular, I would like to praise Derrick for his ongoing excellence in customer service. It is probably this man alone that has ensured my repeat business. Firestone, whatever you are doing to keep him as a loyal employee, please keep doing it. :) A+
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Michael Sypniewski
Awesome service and great prices. The staff are extremely friendly and happy to help. I bought a used vehicle that had some Firestone tires on them and wanted to stay with them. I searched all over and I found the best deal directly from Firestone. Tires, mount, balance, road hazard and an alignment, cheaper than any tire shop from Attalla to Holly Pond and Huntsville to Birmingham. Defenitly getting all my tires in the future here, at this location.
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Joseph Parise
I have only been here 30 minutes and I have f.. and motherfer at least 15 times very loud obnoxious and trash mouths. The counter help was very friendly and professional but the techs are like a bunch of immature unprofessional trash mouths. I would almost bet these are some of the same people that trashed Trump about vulgar language. I wouldnt recommend bringing young children.
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Jacqueline Jackson
This Firestone has a great staff. Super friendly and insightful. I expected to be waiting for a while but they finished changing my oil within a short period of time. They also informed me about the condition of my vehicle and gave me helpful advice. This is the only Firestone in the area where I have left completely satisfied.
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Rachael
I had the GREATEST experience with the staff and service at this location. Ms. Tammy was such a warm, friendly, and wonderful person to be greeted by & my mechanic Chris was honest and fast in his work. The whole staff went above & beyond to make sure I was taking care of & understood what was going on!!
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Neil Young
First time bringing my vehicle to this location. They are very helpful and kind. They are as informative as I would expect a professional maintenance shop to be . Very descriptive on any issues that the vehicle might have. This is very important knowing what exactly that is wrong with your vehicle.
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Eduardo Saldana
Havent been to all Firestone shops in the area, but I know for a fact this one is the BEST! Tammy at desk was super nice and professional, and Marcus who worked on my car did a great job and educated me with the work that was gonna be done. Very professional and courteous staff members. Thanks.
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Jon Loughmiller
I took my truck in to be worked on yesterday and I was told it would cost 1500 dollars to fix my truck, so I took my truck to my a different mechanic and he fixed my truck for 400 dollars. Firestone tried to cheat me.
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Laura Lokey Flippo
Tammy N and Gene saved me! I blew a tire, limped into their shop, and had all 4 tires replaced within an hour! Will definitely return for the great service and prices.
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James Jones
Youll get a better deal if you just call and get someone on the phone and ask how much for a lifetime alignment. It was like $30 cheaper than advertised online.
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Vincent Parker
Amazing experience yesterday. Jamal and Tammy (not Diane, sorry, LoL) are absolutely fantastic. 10 yrs strong & FireStone is still the best with me.
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Hunter Balthazor
This place is great. They are super nice and honestly care. Got 4 new tires a while ago and will go back later for maintenance for my car.
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Whitney Jackson
Four one Miss Tammy shes my number one fan she is the sweetest and kindest person ever and the people who work there theyre very nice
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Katrina Robison
Not sure why when you make an appointment that is still takes then 4-5 hours for them to have your car ready.
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Kumarappan Ganesh
The employees were really helpful and they gave all the available options which was really good
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Patricia Haney
Very friendly and knowledgeable customer service! But make an appointment...they are very busy.
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Chris Pollard
Dont always have the best prices but you cant beat the service.
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Sharon Owens
Thank you for your honesty and consumer education..Thank you
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Scott Pickens
Derek is definitely a pro with customer service! A+
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Keith Marshall
They did a good job on my car for a decent price.
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Blake Holifield
Super nice workers and the service was fast.
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Andrew Hall
Nice people, great service, honest advice.
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Victor Harlow
Great place for cheap and reliable service.
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Jesse Robison
Take my vehicles there for small services
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Nicci Freeland
Best car care in town. Ask for Steven.
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Samuel Mosley
Always friendly and professional.
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Denver Mills
Painfully slow....but nice folks.
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Matt Varian
Good service, very pleased.
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Harold Burkett
Good management and staff
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Jim Leyden
Fast friendly service.
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Morgan Edwards
Just out to get money.