Tires Plus

2520 E Main St, Plainfield, IN 46168, USA

Address:	2520 E Main St, Plainfield, IN 46168, USA
Phone:	+1 317-643-4677
Site:	local.tiresplus.com
Rating:	3.6
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 9AM–5PM

Location

Photos 25

Reviews 15

J Elizabeth

This is going to be a long, negative review unfortunately. I realize many wont read the whole length so I would summarize saying that this particular shop caused my car hundreds of dollars worth of damage due to their ineptitude. There are many other mechanics down the road, so I would strongly encourage you to seek out those before trying this shop. My problems started in late March when I had an oil change and coolant flush. Unbeknownst to me, the mechanic left a funnel stopper in my car which ended up wedging itself up against the radiator and burning out my fan. When another mechanic at the new Avon Kia Service Center found it in my car I was willing to give them the benefit of the doubt since mistakes happen. I was thinking it was the size of cap or some other small object that could have easily gone unseen, but this tool is nearly the length of my forearm (a picture is attached). This is pure laziness and carelessness on the mechanics part. Do they not count their tools? Kia told me the new fan would cost $499. Tires Plus agreed to pay for it, but insisted that they install the fan since it was their mistake and they did not want to pay a Kia mechanic. The day the fan came in we dropped the car off at TP by 2pm and the car was finally ready at 7pm that evening. Well, the fan didnt work. While driving home a couple of days later on a really hot day, I noticed my car never seemed to really cool down even with the AC all the way up. My engine temperature light also came on as my engine was overheating quickly. The repair person at TP never checked to see if the fan actually worked before releasing the car to us. My husband later found out that a fuse needed replaced (no doubt as a result from the burnt out fan), so thankfully he was able to buy a new fuse and replace it himself. Im very disappointed in the service I received at TP in Plainfield twice and will not be going back. We were offered no sort of refund for their services, which caused both of us a lot of time and stress. Its worth noting that we had two separate mechanics work on my car at TP (one who left the tool in the car and the other who didnt check the fuses), so this carelessness was not isolated to one particular mechanic.

Kevin Pryor

The tires were cheap, and we get what we paid for 2 months later with a flat from hitting a pothole. Warranty is a joke and only offers a discount on a replacement. While we were getting these tires the "mechanic" brings us our air filter and says its dirty but theyll replace it for $130, yep... 15 bucks at AutoZone, no thank you. 20 minutes later hes got my brake pads and offers to replace them for 200... Sure thing, change my tires please. Didnt align the car because we didnt get the right tires so we also got to pay big o for that since the "mechanic" offered to do it for another 175, strangely enough the back tire somehow came 20 degrees out of alignment while in the shop. All in all, go somewhere else... Crooks.

Rusty Shackleford

Good prices. Thats about it!!!!! I asked for MY tires to be put in the back of MY truck. And guess what?? They did not put MY tires in the back of my truck. They were MY tires. not THERES .So i call them ..."oh . Those tires are gone". The point is i wanted them as a back ups. And now i have nothing. And they charged me to take the tires. "Oh. We can give you back the 11.95. " hot dang!!!!! i mite be able to buy an 1/8 of one tire with that. I NEEDED 4...thanks alot TIRES PLUS. ** and as a side note: how can you call yourself a repair shop if you can even weld a dang Braided exaust pipe in. VERY DISAPOINTED IN THE MANAGEMENT OF THIS NATIONWIDE COMPANY.

Paul Harlow

The staff was very professional and courteous from start to finish. They didnt try to sell anything that wasnt needed and were very respectful of our time. I highly recommend them and will use them for any services needed in the future.

Harry Sosa Jr

Been coming here for a long time now. Always honest and able to get in and out quickly. I get all my vehicles serviced here and when Im not able to work on it myself.

Scott Srnka

Honest group that admits their mistakes and make them right for the customer.

Lonnie Sanders

Fast and courteous and they stand behind their work

Craig Hawley

Good service good prices great staff

Kevin DeVine

Good experience and friendly staff.

Julie Smith

Always have had great service here.

Stephen Slemp

Great prices and service