Address: | 4900 W 106th St, Zionsville, IN 46077, USA |
Phone: | +1 317-733-7777 |
Site: | pfmautomotive.com |
Rating: | 3.6 |
Working: | 7AM–1AM 7AM–1AM 7AM–1AM 7AM–1AM 7AM–11PM 8AM–4AM Closed |
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Loren Reder
I brought my truck to PFM to do some preventative maintainance. They qouted me $300.00 to replace my turbo. I agreed and let them do the repair. When they called me to pick it up they told me that I really ought to get that oil leak fixed. (my truck had no leaks when I took it to them) It was a BAD leak and I had to fix it before I drove it anywhere. They charged an extra $600.00 to fix they oil leak that THEY caused. Then upon receiving the truck back and looking it over further I saw that they had also smashed my coolant resevoir ($381.27 just for the part). I did talk to John Neely and he refused to admit to any negligence on their part and told me at least the resevoir isnt leaking. In short; I took my truck in for a $300 upgrade and they caused $1200 in damage instead. But hey the turbo does work. They will never come within 500ft of my vehicles again
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Michael Murphy
Honest.. My car randomly wouldnt start after a trip to costco. I had AAA tow me over to PFM to check it out (Since it was highly rated and I get a discount with AAA on labor). Within 3 hours they let me know what was wrong and gave me an estimate. It was ready by the next evening. My starter was bad and needed replacement. When I went in, I was told it would be $602. I researched and that was like $200-250 bucks more than the dealer would have done. So when I picked it up, I asked the guy about it and he investigated. He came back and told me that one of the guys had done the pricing wrong and he fixed it. My new total was $350, which is a very competitive (if not the lowest) bid on the work I could find. They also gave me a 12 month 12,000 mile guarantee on the work.... Im am very satisfied. Will/Would go to PFM again.
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Anonymous User
This was my first experience with PFM. Had to get our car towed to them due to a flat today. They were open late which was a lifesaver (we arrived after 8:30). The folks were very helpful and after they determined the tire was not reparable, they were able to put the spare on (which two other roadside assistant services were not able to). Since I was waiting, they fixed it in about 1/2 hour despite other cars they were working on, and best of all when I ask "how much" they said it was free of charge. WOW!!! I was impressed. For a late night service, I was expecting to be charged a premium. They will definitely be on my list for future needs.
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Suzy Storm
Went in for an oil change and got my car back with the speedometer changed to km/hr. The guy who brought it back to me said he couldnt figure out how to turn the check engine light off (the light wasnt on in the first place) so I assume thats when they did it, but it was quite a shock when I looked down at the speedometer after I started driving. Hopefully they know more about whats going on inside the car than they do about the dashboard.
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Tiffany Renee
PFM Zionsville has always taken very good care of me. I had an older car, that was on it last leg and they helped me keep it running for as long as it could. Then with my new car, they helped me replace a flat tire that went out (luckily close to them). They are always friendly and work with you to get the best solution! I would recommend them and go back there if need.
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Tyler Shook
Diagnosed my trucks engine failure as "a broken push rod that punched thru the oil pan, cylinder 3 or 4 were not sure". They never even removed the valve covers to diagnose the problem because the engine has over head cams (no push rods at all). No inspection done at all, just a guess and attempt at selling me a new motor and labor.
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Justin Howard
Our company will probably stop using this Company for working on our vehicles. They in the last month have forgotten to tighten the oil filter on our vehicle and then brought back a vehicle that was suppose to have the oil changed and was not. Would NOT recommend taking a vehicle here as it seems to be a rip off to me.
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Robert Harris
I love this place. All the staff are wonderful to work with especially Steve. Their prices for products and services are some the best in town (believe me, I have checked). They accept many used auto fluids for recycle if you do any work yourself. Highly recommended! Robert Harris
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Rob Gordon
PFM has been great to work with. We have a fleet of several vehicles, various makes & models, some with on-board generators. They do it all, and the pick up and deliver! Always prompt, prices are fair, no complaints!
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Nasir Syed
They are way over priced compare to other shops for same issue. Please make sure to shop around before you dropped you car off at this shop. Not a happy customer.
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Shane Morrison
This place is amazing. Great quality work at a fair price. You can trust what they tell you. That they can work on your vehicle at night is huge bonus!
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Patrick Bergesen
They service our Fleet quickly and completely. One phone call and I dont have to worry about it any more. I know it will be taken care of.
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Annah Smith
Great customer service! Helped us out in a pinch! We will be back!