Address: | 801 E 1st St, Ankeny, IA 50021, USA |
Phone: | +1 515-964-5985 |
Site: | grahamtire.net |
Rating: | 4.3 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–3PM Closed |
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David Schubert
I brought my vehicle in for an alignment after having another shop replace ball joints and other steering components. The previous shop was unable to complete the alignment because they didnt have the part and I was traveling and couldnt wait. They told me I needed a camber/caster bushing and that it would be easy to install. The mechanic at Graham Tire quoted me over $400 (3.0 hours of labor) to replace the part, that after removal of the tire, required the removal of one bolt to replace. I told him what the other mechanic said and he outright lied to me saying, "Its not that simple." and that he would have to redo the previous work. That was a complete lie and when I questioned him again, he continued to lie and say, "Its not that simple." I would never take a vehicle here. If I didnt know better, they would have overcharged me for simple work. Beware.
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Nick Krahenbuhl
I took my truck in to have the front end aligned after I replaced the tie rod ends. I was in and out in under half an hour and the result of the alignment was as good as, if not better than the factory setting. My only complaint is that when I got home, I noticed dirt/grease on the inside panel of my drivers door and on the center console where the technician placed his elbows while moving my truck in and/or out of the alignment bay. I was able to clean it up relatively quickly, but wished they would use more caution to keep their customers vehicles as clean as when they arrived.
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Th Hogan
``18.95 then charged me a 11 dollar labor fee after it was done, the worst part is they gave me an estimate for my car which i didnt even ask for an it was for $1,000 and all the things they told me i needed fixed had just been done at dealership a 2 months ago. They just totally lied and told me they looked at these things and i needed them but it was the farthest thing from truth. If you want an honest mechanic that wont take advantage of you i suggest you go elsewhere because they just proved me there not and i thought they were
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Kathy Neesen
I had blown a tire near Mason City on an emergency trip to Nebraska. I hobbled to Ames to get closer to a tire store for the next morning. I tried a chain store that told me 12:00 was the earliest they could fit me in. They recommended I try Graham Tire. I arrived shortly after they opened and they made time to get my car in, mount and balance 2 new tires and had me on my way to Nebraska by 8:30. Vicky and the rest of the staff was friendly and very helpful during a stressful time. I highly recommend them.
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Nathanael Bunge
While my four tires that I purchased were installed and balanced with no issues, Im a little annoyed with the alignment. I went ahead and ordered one for 80 dollars, expecting my whole vehicle to be fixed after the fact. However, upon paying my bill, I was told the rear end could not be aligned due to a few seized bolts. I would have appreciated being told this before I went ahead and forked out the 80 dollars, expecting a complete alignment but only getting half the job done for this price.
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Mary Stowman
I have been taking my car to Graham Tire for years. The people at Graham Tire go beyond just being a separate business out to make money. I have experienced them to be people who believe in community. They are willing to go the extra mile to help. They are knowledgeable about their profession and have always listened and worked with any concerns I have had. I have always found them to be honorable and respectful.
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Chris Anon
I have always had a good experience here. Last time I brought my car in to get checked out they were nice enough to take me out to the shop while my vehicle was still on the lift and point out all the issues they had identified. I always feel that I am being treated fairly.
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Jeremy Braden
Service was tremendous, staff was knowledgeable, and presented many options for repair, with honest recommendations on necessity versus nice to have in the form of an estimate. I have been other places, they are the best so far.
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Scott Hansen
I go here everytime I have a question about any of my vehicles. These guys really know what they are doing and always are willing to help. I will say that they can be expensive sometimes but not much more than anyone else.
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Haley Ingkeu
The people there really genuinely want to help you and are both friendly and knowledgeable. They helped me out when I was in a tight spot and I really appreciated it.
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Erik Carlson
I really feel like the folks at the Ankeny Graham Tire have my back when it comes to our automobiles. Their staff is friendly, helpful and knowledgeable.
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Dave Briddle
These guys won my business, they really care. Fast service and very reasonable. Thank you for your help!
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Jake Yazel
am always informed honestly of what the problems were with my vehicles and the cost. Very fair pricing
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WaitForKeith
It was cheap, fast, and most importantly they did a great job
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Jayson Gerth
Good service. Not overly friendly though.
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Kenneth Sprague
There service is very good
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Lacey Brewer
Great customer service