FedEx Ship Center

Address:	370 Harrison St, Dubuque, IA 52003, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	2.7
Working:	9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–2PM Closed

Location

Photos 8

Reviews 10

J koswaldenstein

THE WORST COMPANY EVER. First bad experience is i ordered speakers and frozen food on separate days from separate companies. By coincidence they were delivered the same day but the speakers required a signature. Driver refused to leave frozen food on door step as he believed the packages were together... kept it for the weekend. got it ruined and fedex refused to refund any money even though it was completely their fault. 2ND example: sent speedometer from my car to be repaired. insured the speedo and placed in padding. Fedex smashed it so badly it was almost unrecognizable. Of course they refused to pay a single dime to me as they state it was all my fault as I didnt pad it enough! and even though i paid extra to insure it for more i was just out everything. google their customer service, you will see nothing but the same stories about this company. THIS IS A TERRIBLE COMPANY THAT NEEDS TO BE PUT OUT OF BUSINESS, AS PREVIOUSLY STATED THEY MAKE THE USPS LOOK LIKE ANGELS. STAY FAR AWAY

Bret Jones

FedEx is clearly struggling with there services across the country. The Dubuque office the people are quite pleasant. I have been treated EXTREMELY RUDE by people on the phone trying to resolve damage issues and also at other FedEx locations. Not sure why but the culture changed from one of reasonable value and customer service for the money to what looks to be poor management and direction. I do EVERYTHING I can now to avoid FedEx THE USPS IS GOLDEN IN COMPARISON. Hope they figure it out

ciera Iwen

I ordered with two day shipping, it has been four days. I was home when they finally dropped off my package. Didnt even hear a knock at the door. I called to see if my roommate could pick up the package if I signed the slip, as I would be at work at 5 and unable to pick it up. They wouldnt let her pick it up, now my two day shipment will be running on five. Very disappointed with their service.

Amy Greener

The employees at this Fed Ex are fantastic. They have consistently saved my behind by helping get packages, letters etc off on time. Not only that but they do it all with a smile - making me feel slightly less of a fly-by-the-seat-of-my-pants procrastinator that I am. You cant ask for more than that. Thanks guys!

Tom Walker

Fed ex is terrible I havent had my car because of a rebuilt shock I requested before it got to Dubuque to have it stay at store n they confirmed but put it on a truck anyway I work third shift n that would have been way more convenient for me but they put it on a delivery truck anyway

J M

Its a FedEx. The only negative about this location is the fact that there is only typically one person manning the counter, and that during rush hours the line can get backed up. Other than that, service is efficient.

Paul Tallent

Ive had a good experience with FedEx and this little shop on the edge of town is really easy to get to and the people here are a good help.

Calvin Coohey

As an avid eBayer Ive shipped with Fed EX since 2001....Friendly service, fast shipping and great handling. 5 Stars.

Chris Hanson

Fedex is the worst shipping company ever damaged boxes horrible customer service just overall a bad company

Sreeram Pillai

Good service and friendly staff , clean