FedEx Ship Center

10781 Coursey Blvd, Baton Rouge, LA 70816, USA

Address:	10781 Coursey Blvd, Baton Rouge, LA 70816, USA
Phone:	+1 800-463-3339
Site:	local.fedex.com
Rating:	2.2
Working:	8:45AM–7PM 8:45AM–7PM 8:45AM–7PM 8:45AM–7PM 8:45AM–7PM 9AM–5PM Closed

Location

Photos 23

Reviews 8

Travis Snyder

If I could give negative stars I would. So I pay for a weekend delivery for a item. I was at home and I have a ring door bell that shows if anyone comes or not. I live in an apartment with a gate that is currently open so there is no way a driver could say the business is closed. Well that is what my fedex driver did. He said the package was not deliverable because the business was closed. I call and dispute this and the dispatch said he would re attempt delivery on the same day and would be there in 1 hour. Well it is currently 5pm CST When I spoke with customer service it was 1Pm in the afternoon. I now find out he never attempted to redeliver he simply dropped it off at the shipping facility at 3:00 and went home for the day. The customer service people are fedex are worthless. Since when do you pay for a service and do not get it. To make matters worse the front office was open during the times he claimed the business was closed. So he never even came to the complex. I am sorry it is not what was in the package it was the principle. If you dont do the job you should be fired. If you lie about a place being closed and dont even try to deliver a package that someone paid for next day delivery you should be fired. It is sad really sad.... Not only that but good luck getting your money back for the late shipment because being as that he put the place was closed makes it to where it is my fault and thus gets them off the hook for a refund........

Glenda Adams

Awful FedEx location. The driver dropped off three packages on my doorstep, but for some reason felt the last package would not be safe to leave on my doorstep. The package he did not want to leave on my doorstep included a pair of pants and three sets of toddler shorts. I called the location to give my verbal consent for them to leave the package, and was met with a very rude woman who stated the driver did not feel it was safe to leave and I would need to pick it up at their location. I work 12 hours shifts and can not make it to the location during their buisness hours. I have to leave work early to pick up 10 dollars worth of clearance clothing. I usually like FedEx, but this location is the worst. I would be less annoyed if the driver had chosen not to deliver any of the packages, and I needed to pick them all up. But its just the one. Hopefully this location improves because they are giving FedEx a bad name in this area.

Avimanyu Halder

Horrible customer service experience! I was expecting a home delivery that was sent on next-day air on 10/8. Today is 10/11, Tracking record showed that it attempted delivery at home. But, I was at home. I called the customer service if I could pick up the package from the office. They said, I can not do that. Only option they have is to redeliver. I am not available during the day, how can I get that package? They said I can not get it until 10/14!! Then the CSR told me that I can request for hold. They I asked how, and the CSR replied if the package comes to the office then they will call me in 24 hours. I asked, when is the earliest time if next 24 hours is a weekend? He said, they can not give me a time. Its a NEXT-DAY-AIR SERVICE which was shipped on 10/8 and can not get until 10/14 (still uncertain). I dont know if it is FEDEX or particularly the Baton Rouge FedEx where every business runs as a kingdom!

Anonymous User

FedEx Shipping Center attempted two times to deliver a package at the SAME time of day. My husband and I have to work and cannot be available at the time indicated. We attempted to call FedEx Shipping Center to let them know to hold onto the package, but could not find a phone number anywhere! My husband finally went out to the shipping center to pickup the package and was told that FedEx was going to attempt delivery to our house, again!! My husband asked to pickup the package and was told that the package could not be removed from the delivery truck. My husband was upset and told them that he had attempted to call but could not find a number- the rude man that assisted him told him that there WAS NO number! How does this company work with individuals or families who have full-time jobs?! Needless to say, we have to make ANOTHER trip out to the shipping center later this week. Ugh.

Anonymous User

I ordered an iPod, from the Apple website, to be shipped to my father for fathers day. Ordered it a week in advance. Forget the fact that it sat in Hong Kong for 3 days, so it didnt get to him on time. But it sat at THIS facility for 3 more days with 0 delivery attempts. Fed up, I finally called the main FedEx number to inquire as to why it was just sitting around. I was informed that "someone" at the facility had placed it on hold and designated it for "recipient pickup". What?! Unacceptable. Thankfully the lady on the phone was able to have it scheduled for delivery. Glad I called, because apparently they had no intention of carrying out the delivery.

Shantell Wiliams

Third time in 2 months that a door tag was left on my door stating "attempted delivery" when i was home. They dont even take the time to knock on the door to see if your home, they pre-made their door tags and drop them on peoples door and walk off, which is a huge inconvenience for people. The second time i caught the lady walking off and i told her you didnt even attempt to knock on the door and she replied "I thought no one was home", i stay in an apartment complex, with plenty of cars outside, you didnt attempt to knock, but you "thought no one was home", I really hate the delivery people at this FedEx, they are EXTREMELY LAZY!

Sunil Shahi

I was going out of state. Wanted my package today. The seller paid for 2nd business shipping. I was at home all day today. FedEx tracking says they tried to deliver but no one was home... Then I called this office. The lady who picked up the phone asks my tracking number after listening my story and says.. The package is in shipping "CONTAINER".. How the hell did they tried to "DELIVER" today and failed if it was in "CONTAINER"? Only after that she says I can come pick it up myself today after 6.. Now I have to drive to their office to get the package.. UPDATE: Went there after 6. They cannot locate my package. This is ridiculous.

Que

The only way they would let me post is if I gave at least one star. I paid $24.99 for overnight shipping. My package was supposed to arrive on Thursday. It was out for delivery, then dropped back off to the facility at the end of the day. It was back on the truck for delivery again today, and once again dropped back off at the facility late this evening. I called the Fedex on Siegen (this one was closed) to see what was the problem, only to be told I wont receive my package until Monday. Ill just pick it up myself on tomorrow but you guys really need to get it together. Never had this issue with UPS .