Address: | 204 N Roche St, Knoxville, IA 50138, USA |
Phone: | +1 641-842-2228 |
Site: | familyvideo.com |
Rating: | 2.9 |
Working: | 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM 11AM–11PM |
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Trey Money
Okay store is nice and clean. But wait for it. All the movies have scratches on them. From the favorites right down to the New Releases. Are you kidding me? When you get to the counter to check out. They check your movies. Right. They are fully aware of the huge scratch right down the middle or in a circular shape on the movie. What do they do? Nothing. They put it in the machine and give it right to you. Well how about switching that process and say " Well sir this may not work. Would you like to switch it out for another copy of this movie right now?" Sure. Its called customer service. :) Red box here I come.
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John Myers
Great movies even though most of them are defective. The manager who is tall with blonde hair, I think her name is Cheryl, is very, very rude and routinely treats customers like they are beneath her.
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Theresa Koons
Been standing here for 20 min and it is still not open what is the problem with this store..not real happy .be a good place to start a video store
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Renee Nichols
New releases available, free kids movie rentals, open everyday from 11am to 11pm.
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RANDY HARNDEN
Really very nice people there good prices on their videos
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Jodie Vanessen
Very friendly staff !!!! Willing to help if needed !!!
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Keri Bronemann
love this place! staff is very helpful!
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Mike Groenendyk
Its adequate. Thats all I can say.