Public Storage

Address:	710 SE 8th Ave, Topeka, KS 66607, USA
Phone:	+1 785-260-7532
Site:	publicstorage.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 11

Reviews 14

Trynt Thompson

My girlfriend and I went to move the rest of our things out on New Years Eve. When I went inside it was close to 6pm. I told Carolyn, the woman working that I had a few things left to get out and that I would only be a few minutes. It ended up taking me longer than I thought and when my girlfriend went inside to let her know we were done it was after 615pm. We felt so bad that she had to stay after hours and she still was so very kind and said that she understood things happen. I couldnt believe that a woman who didnt even know us could be so generous to stay and let us move out. It was very thoughtful and appreciated! I will recommend public storage to every one wanting to receive excellent service with a smile!!! 5 STARS

Mike Fontaine

We are moving to Topeka from Calif. we were shopping for a storage facility. And most definitely will be yours. Moving is always frustrating especially a different state. I was so pleased, with the refreshing attitude and helpful information provided to me from a young lady at your store. I have never before wrote a review or made comments on the internet before. But I just had to this time Shannon Lynch . Not only gave us great friendly service. But literally changed a ill tired very bad mood into a wonderful uplifting great mood because of our visit to your store was a very helpful and the best positive experience . We left there with different attitudes and smiles on our face. 100% Absolutely be using you storage

Elisa Vega

HORRIBLE CUSTOMER SERVICE! Angie, the MANAGER, yelled at me because I wanted to throw boxes away. What kind of business doesnt let the public throw trash away?? If she would be able to explain things to me in a nicer way, things would have gone better Im sure. Ive worked with other Storage Units before and Ive always been able to use the dumpster. "The company used to let the public use the dumpster, but it became an every day pick up and it was a huge cost." This is a storage unit, there is going to be a ton of trash. Lets not litter Public Storage!! What kind of business is this anyway? Ive never felt so disrespected. Going to be taking my business else where for sure.

Nicholas Wood

Dont get scammed. This place offers an up front discount but you are going to end up paying way more than other storage places in Topeka. Access is very restricted. The units are not in good shape... mine looks like it has been broken into. Bill pay is very inconvenient, especially if you dont want to drive down and physically make a payment. Then, if youre late, they not only charge you a hefty fee, they cut your lock!!! They want you to let them freely bill your bank by signing up for automatic pay but my advice is to find another locally owned storage facility who cares more about keeping happy cutomers. These guys are only going to drain your money.

BIG SAXY

The property is near the County Jail, so plenty of police to respond to a break in. Several units had wall damage that the manager wasnt aware of, but assured me that it would be taken care of. I did notice water damage along the walls in the back units that I was shown. The main gate entrance row where my unit is was clean and none of the above was evident. I did notice that the new lock system appeared to had been tampered with, but the design prevented a possible break in. The gate was damaged from a tenant running into it and it will remain open until it is repair. Hopefully soon! All I all, it is still a safe place to store!

Dallas Stoy

I went in to talk about getting a storage unit for the first time by myself. I first talked to Lela, and she was very helpful, polite, and patient with me as I wasnt 100% sure what all I needed to do. She had great ideas and great advice. Along with great customer service skills! Today, I went in to pay for my unit so I can start moving in to it, and I talked to Angie. She was very helpful, polite, and patient as well! She went over everything that Lela had previously gone over with me to make sure I did know everything that I needed to know! Thank you ladies for the help! Ill be looking forward to do business with yall. :)

Jim Ellis

what i have found with pub, storage is the fee keep going up while the service I getting much worset,i go too pay or use my unite during the hrs they are to be open and no one in at the office, so I have to leave my check, and if I need to enter my unite, I cant, was told today that my unite has gone from $23,00 to $26.00, if someone had bend at the office for the last two mos, I would have known it,so I may have to get a unite some where else, for now all I get is poor service and increase in cost for the same unite it started at $16.00 and now it $26.00, the unite I have is not worth that much, jimmy ellis

Peaceful Rest Funeral Chapel

As business, we understand the importance of satisfying customers and clients. We are always pleased when we can interact with other businesses and create satisfying relationships. This was exactly our experience meeting Angie, the property manager at the 710 Se 8th Avenue location in Topeka, KS. She was most professional and efficient in meeting our needs. We are glad to have a relationship with Public Storage.

Christina Fox

I stopped by the downtown facility last week and a gal named Jessica was one of the most helpful and personable people I have ever met! In addition to going over what the storage guidelines are, she spent the time to patiently help me figure out exactly what I need. She even gave me directions on how to navigate out of the area while avoiding the many freight trains that frequently pass by. Thank you Jessica!

Jamey Ross

Lela is the absolute best person I have came across today. I stopped in to make a payment on my sons unit. She smiled and walked me through how to make the paynent with a credit card. She let me talk and talk and she just listened. Today was not a good day for me and Lela just made it a little better. Thank you for hiring such caring people.

Jessica Sarinana

My experience with Public Storage was such a great one. From phone calls to face to face conversations, I was given amazing customer service. Property manager, Kenyatta, was so friendly, helpful, courteous and efficient. It is because of her that I chose to do business with Public Storage. Thank you!!

James Brannick

Angie, the property manager of the Public Storage on 8th ST, is exactly what a good customer relations person should be like. She is friendly, helpful and eager to go out of her way to get you the help you need. I would have no problem renting another unit at this location with her being there.

GregL Tiller

Ive rented storage space before, but have never been treated as well as I was at this location today. Kelley personally took me to my unit, made sure it would work for my needs and explained everything I needed to know to make my rental work for me. Thanks Kelley!

Patricia H Schubert

SCAM ALERT! If this Public Storage location notifies you (yearly) that your locker has been burglarized, it probably means that the Topeka Police Department wants a free peek in your locker without the bother of asking for a search warrant.