Address: | 16214 Spring Cypress Rd, Cypress, TX 77429, USA |
Phone: | +1 281-304-0300 |
Site: | lifestorage.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
WI
William Dickens
I just moved from Bryan. And it was Christmas Eve 2016. I thought I do not want all my crap in a rental truck the Holidays. So I started calling around. I thought to myself no one will be open on Christmas Eve. Guess what??? Life Storage on 16214 Spring Cypress in Cypress was open. So I pulled in. And this man Scott was there. He was the nicest man he showed me what they had and just very nice. It is a Clean Place. So I told him that I would be back with help to unload and rent a space. Yes, I still have my crap on the Truck. Still looking for people / Friends to help me during the holidays to go back to Life Storage to Rent and Unload. Thanks again Scott, Bill Dickens
SC
scott hollis
The people that work there are very nice, professional, and I recommend them. The place is clean. Why the one star then? Twice in my two month stay my unit ceiling leaked water onto my belongings. I was in climate controlled unit 444 and it leaked water and ruined some of my furniture and personal belongings. They offered that I could move across the hall to unit 445 (I had to do that myself - not fun). Then 2+ weeks later got another call - water leak again. At least they called. Again the people are great. But there is something wrong with the ceiling. There are SO SO SO many alternatives. Dont risk your belongings getting ruined like mine did with this place.
M.
M. Thunder
Ive been here for a little over a year (before the name change). Since day 1, this storage facility has met my every need: secure, clean, reasonably priced, and easy billing system. The manager on site, Jewely, provides excellent customer service and really makes you feel like a part of the family. I also like the layout. No matter where your unit is located you will have an easy time accessing it which means you can get to or drop off your stuff and get on with your day in the blink of an eye. If youre in the Cypress area, I highly suggest checking them out!
JE
Jen norman
I have used Life Storage twice. The first time Jewely helped us was amazing. Even though she had clients waiting for her already she still took the time to help my daughter and I. When we came back the second time she couldnt have been more helpful. She was professional, calm, knowledgeable and most of all one of the nicest people Ive run across. This girl surely deserves a raise for just being chill with 3 clients waiting for her all at once. She is the reason why I would use Life Storage again and again!
RO
Roy Rueter
Leaky roof in my unit from April 2016 until discovered Easter Weekend 2017. Wishing to avoid legal action I wrote a letter to the home office and have never received a response for damages which exceeded $5000. I was told that MY HOMEOWNERS POLICY should reimburse us for any damages. It was not my roof that leaked. When they ask you about buying insurance from the company LIFE STORAGE understand that even with additional coverage added the most it will cover is $7500.
ST
Stewart Cathro
Courteous , efficient, clean, price competitive and Ttop Nnotch customer service. Very honest and integrity minded seeking what is best for the customer. I looked into five different companies end of the 5 they were the second most competitive on price but for Superior treatment and new looking facility that is kept up well and superior customer service. I highly recommend using Life Storage.
OL
Ola Heyland
I had to let EVERYONE know about Life Storage. WOW!!!! This used to be (Uncle Bobs) but is now Life Storage. I was there this morning and this place is so clean and the Associate Manager Scott was so nice and very knowledgeable about EVERY THING. VERY SATISFIED!!!!! And they were open early. Just what I like take kids to school than do my Chores. PERFECT!!! Thanks A LOT Scott. Ola H.
CA
Cassie Hendrickson
I went to 2 other places before this and should have just come here first! The manager Jewely is awesome!! So helpful and made my move in a breeze. She called to make sure my move went ok and explained everything the day before of what I needed. This facility is clean, and I felt very comfortable putting all my belongings in storage for several months. I highly recommend this place!
MA
Maggy Flan
I have been a customer at this facility for around two years now and every time I go in to make my payments, its super quick and easy. Julie knows me well and she makes it so Im in and out of there in minutes. Happy with both the customer service and safety of my things. Thanks so much!! Ill definitely be staying with Uncle Bobs!
KE
Kevin Brewer
Management team is very friendly, accommodating and always takes care of any needs I have. Property is clean and in the 6 years I have stored here, I have never had an issue. Big bonus is that when the area was impacted by flooding, this location did not have any problems.
MA
Madison Johnson
I have been a customer for several years. Customer service is outstanding. Julie is very friendly and knowledgeable. Storage rooms are very clean inside and out with easy access. I am a very satisfied customer and would highly recommend this facility. -Brenda
LA
Lamar Burkes
Excellent customer service! They went above and beyond to ensure we were able to check in and get our stuff put in storage in a timely manner. We had people waiting on us and she was able to hep us quickly and get us on our way.
KA
Karrie Woodard
Julie is FANTASTIC! She made sure everything I requested was taken care of and went above and beyond with her awesome customer service! I HIGHLY recommend choosing Life Storage and allowing Julie to work her magic!
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Dustin Bell
Everything was very smooth and easy! The folks behind the counter were very helpful and great to work with. They took me on a tour and walked me through policies and paperwork that was fast and easy.
TO
Tosha Anderson
Greatest customer service Ive experienced yet at a storage facility!! Very informative about every detail in regards to my rental and even waited around outside to verify that our gate code worked.
AN
Andrew Johnson
Got the unit while transitioning between houses. Nice large clean space. Very friendly and helpful staff. Our unit didnt flood during Harvey! Great place to store your belongings.
CR
Crystal Dyson
Great experience fast and very informative and helpful. Good prices! We were in and out and had no promblems while signing in and getting set up. Plus they were very friendly!
CH
christopher gutierrez
worst these guys will holdyour property ransom. to make you pay some inflated fees. These are just some scoundrels trying to lock your stuff up so they can auction it .
DE
Derrick Huey
Manager was very helpful with our move in process!! Extremely clean facility and grounds. Staff is by far the best Ive ever dealt with! Thank you Julie!!
JO
Jordan Milburn
Julie was super helpful and made sure I had everything set up quickly. Very responsive and helpful when I have contacted them with questions!
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Russell griffin
This is a great facility. Julie and her staff were very helpful and the place is super clean. I will always come back to this location.
KR
Kristin Fougeron
You will totally love this storage facility ...it was super clean and they had many different sizes to choose from inside and out!!!