Address: | 8039 Alexandria Pike, Alexandria, KY 41001, USA |
Phone: | +1 859-635-9909 |
Site: | communitycomputerservices.com |
Rating: | 4.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Katlyn Whitaker
Took my laptop to them almost 2 weeks ago with a hinge problem on my laptop. Was told that Id get a call back the next day, and didnt. I called back 4 days later and was told that they were having difficulty finding the parts that needed replacing. Thats fine. Called back 4 days after that, and was told that the guy in charge of looking at my laptop was on vacation and wouldnt be back for several days. Picked my laptop up today. The guy was nice and kept apologizing for the delay, but when I got to the car I noticed that the hinge problem was way worse than when I dropped it off. Now my laptop will not shut at all and the screen is separating , and a part popped off when I sat it in the floor board of my car. Due to the lack of communication and the state my laptop is in now, I wouldnt recommend this place to anyone! Super upset about the situation and will never come back.
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Anonymous User
I was attempting to replace parts in my computer, specifically, RAM, but didnt do to well. I also needed to upgrade my power supply to support a new video card I was going to add. Anyways, I dropped off my computer and had it back in 2 business days. They were cheap in adding the new parts and only cost me 75 bucks. I was also able to update some information about what I wanted done to the service request via their e-mail, something you wont get with huge companies, namely, Geek Squad. Aaron and Norb are friendly, and you will appreciate their services. Theyre definitely my new go-to computer repair place. Oh, and theyre family owned!
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Macara Carsley
I worked with Andrew on a new website for our company, he was very professional, completed the job by our deadline and I was overall very happy with the outcome. I would highly recommend his work and his company.
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ben hambley
My first visit was kind of poor but they made a good effort to make it up for me when I made it clear I was unsatisfied. I appreciate the fact that they care about making their customers happy.
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Anonymous User
This place is AMAZING!! LOW PRICES AND LOTS OF KNOWLEDGE!!! These guys really know what theyre talking about!! And its great that they are family owned!! WAY TO KEEP THE LOCAL ECONOMY STRONG!!
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Laura Smith
I received excellent and very timely service that was affordable for my limited budget. I am back online and very pleased to have a PC again! Thanks so much for the great experience!
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Erica Johnson
Owners are great! I moved to Ohio 40 minutes away and still come here because they do honest work!! They definitely are here for the customer!!! Thanks for great work!
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Aiden Knasel
Amazing Experience!!! I would highly recommend anyone that is having computer problems to check these guys out. They are very fast and friendly.
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Bill Oppihle
Ive been going there for the past 20 years. Have always had knowledgeable friendly service and have always picked up a good lesson each time..
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Anonymous User
I go here all the time when my computer crashes. They have great prices and seem very knowledgable. I would not go anywhere else.
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Jeremy Smith
Great place to get help. Owners are great to work worth, knowledgeable, and took time to educate me. Will be back!
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Ken Rath
Super service. The owners are great. They fix all kinds of computers.
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celeste harrison
treated well got the computer back in record time.