Kentucky Tech and Tire
| Address: | 331 Kentucky St, Bowling Green, KY 42101, USA |
| Phone: | +1 270-842-2491 |
| Site: | kytire.com |
| Rating: | 3.6 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–5PM Closed |
Location
Photos 1
Reviews 15
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Keith Toensing
In the first week I had my car there, I had three different quotes and three different prices. Then they blamed it on my wife saying that she didnt tell them it over headed. I assumed that a mechanic at a repair shop was an expert and it was his job to find out what was wrong with the car. Then it took a total of 5 weeks and a few days to get my car back. I was never informed as to the progress of the repair, and when I called I was lied to. I had one person tell me that the engine was in, then the next day I was told they are still waiting on it. Finally I was quoted 1150 for the engine. I go to pay my bill and it was 1460. I never approved for anything about what was quoted at 1150, or asked if I wanted anything more. They took it on their own to get me a more expensive engine. Then during all of this I was told my shock needed to be replaced, I approved it, but they never did the repair when I picked my car up. They said sorry we forgot. Then finally after getting my car back, I noticed that they scratch up my hood badly. Some claim that they offer a military discount, I never received mine. Very bad customer service and experience. I learned to pay my bill and take my business someplace else. The only reason I am giving them a 1 star is they did put the cost of the rental car to the repair and offered to fix my hood since they scratched it up. Now we cant run the car with the radio on, if we do it will not start at the next attempt. Will only start if the radio is kept off.
JA
Jamie Norton
I took my car to Kentucky Tire Exchange to get it aligned because I had some really bad shaking when I drove. 15 minutes after I dropped off my car they called to tell me they could do the alignment, but it wouldnt do any good because my tie rods and front struts needed to be replaced and it would cost $1700. They said the tie rods were about to fall off and it was dangerous to drive my car the way it was. I immediately thought it was pretty sketchy that they found $1700 worth of work in literally 15 minutes. After some prodding that went on to say that was the cost with new tires, but they could do without the new tires for $1000-1200 I decided to get a second opinion and took the car to a mechanic in Russellville who always works on my dads cars. He drove the car and said he thought the wheels were just bent. He thoroughly checked the tie rods and front struts and said they perfectly fine, fixed my wheels and charged me $150. All the issues are gone and my car is back to driving normally. Thankfully my red flag went up about this place or I would have been spending 10 times as much money on something my car didnt even need. Im not sure if this was deliberate fraud or just a mistake, but either way I definitely wouldnt trust them with my car and would caution anyone else before giving Kentucky Tire Exchange your business.
GO
Good Review
I took my car in because it was sputtering and bogging down when idling or going to take off, but not all the time (only sometimes) thought my fuel pump could be going out. Anyways I dropped it off, they informed me it was $89 an hour to diagnose it, I came to pick it up after. And the informed me I needed a Thermostat, a fan clutch, a fuel injection kit, A VVT timing system, fuel filter, etc. and it was gonna be $1600. I knew I couldnt afford that and said the only thing I could go without right now would be the spark plugs.. I found it very shady. So I took it somewhere else today and they told me I didnt need all of that I just need a fan clutch and spark plugs and the repairs are only gonna be $388. For labor and all... Kentucky tech and tire was charging me $900 just for labor!!!! And $700 for parts. I will not be back!! And if I could give no stars I would!!!
MI
Mike Roberts
Kentucky Tire Exchange is a great shop and a great place to take your car for not only routine maintenance but custom work as well. When installing a Megan Racing Coilover setup on my 2010 Taurus SHO, they encountered a problem and promptly contacted not only the manufacturer, but also the customer support line of the site the parts were purchased from and myself. Their prices are very fair and they offer a military discount as well. They are knowledgeable, friendly, fair, and will do a great job on your car. Whether a custom installation or routine maintenance, I will continue to take my cars to KY Tire in the future and I recommend that you do the same.
MI
Mike Lennett
My experience started out good with the car being pulled in the shop right away for an allignment. I explained that the Camber was off but that new camber bolts were installed so Camber is adjustable. Half an hour later they said it was done but that they cant adjust the Camber. After talking to and explaining how to do it to several different employees they said another tech was doing it. I waited, and waited some more, and finally 2.5 hours after the car was pulled into the shop it was done. They left a bunch of black fingerprints on the cloth part of the driver door as a reminder of this place.
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Alexander Rane
Went in without an appointment to see what could be done about a tire blowout. This happened to be the closest tire place when it occured and damn was I lucky to have pulled in. Had me back out on the road in thirty minutes with a used tire at a fair price. 40$ labor included. Extremely helpful and courteous staff, with upfront pricing. I will be back. (Plus a military discount).
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Lateefah Id-Deen
During a road trip we got a flat tire. They were able to order, deliver and change a rare tire on the same day (This was not common because many companies stated theyd take 24 hours).John was very helpful!! They were informative and friendly! I highly suggest them!
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Jose U
Buen servicio.. buena attencion .. Se habla español .. buenos precios de competencia dale like
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Jerry Aponte
Great service. Experienced technicians. Friendly front staff. Best shop in town. The best Prices , Will be back.
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Paul Maggio
Great service, fair prices and friendly staff, from service desk to mechanics. Thanks for the lunch tip Christina!
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Bashley Parnell
Do they exchange tires? Like good used ones of a different size for a used one of a size u need????
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richard gravil
I bought a used tire and it was patched and they said this tire was good and had no holes in it
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Boneless Pizza
I will never go back to this place. One of the guys that was up front was very disrespectful.
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Anonymous User
I was very pleased with the service and prices. Thanks.
JA
Jarred B
Good service