Address: | 615 W 9th St, Covington, KY 41011, USA |
Phone: | +1 859-757-1788 |
Site: | schnellerair.com |
Rating: | 4.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Steve Gabennesch
The sales rep responded to our request for an estimate in a timely and professional manner. He arrived on time and was very thorough as he did an assessment of our home. Once he had gathered his information, which took about 45 minutes, he presented three very good options for us to consider. We always get three estimates when making a major purchase and the only reason we did not go with Schneller is because we preferred a different product than what they had to offer. Up until the point where we found the preferred product we were comfortable with going with Schneller.
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Paul Hirsch
Pete Knochelmann was and is a consummate professional, he spent time explaining how and why he made his recommendations. He went above and beyond what was merely necessary, making suggestions and offering information about how I could improve performance of the system and reduce expenses using my own DIY abilities. Honestly, I know know that I should have gotten multiple quotes before making the decision to purchase, but Petes service, expertise, and personality won me over to the point that I did not want to call anyone else!
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Jerryl Nienaber
The technician was very professional and friendly. I appreciated the phone call just before he arrived so I knew exactly what time he was coming. This time I had the same technician I had in the spring. All the technicians have been good but it was nice to see a familiar face who knows my heating/cooling system. Also thanks for being a sponsor on Sacred Heart Radio. I try to use the companies who advertise on this station and I have recommended you to my family and friends. Great company!!!
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Alan Schirtzinger
Schneller put in a full heating and AC unit. The AC had issues from the beginning, with several service calls each season. All calls and repairs were handled quickly and professionally, as was the installation. After the unit core began leaking, only two years after install, Schneller completely replaced the AC unit, even before Trane said they would cover a replacement. They stood behind their work completely.
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Jim Whalen
Very nice and professional plumbers ( I met two) with good customer service and modern tools (emails with pics of plumbers). In my experience the job required a follow up visit to meet Duke Energys requirements for replacing a hot water heater gas line. It all took place in one day. I feel they are very expensive though. Our job took maybe 90 mins and cost over $800.
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Mike
Keep in mind the price will be very high, even for little replacement pieces that cost as low as 10$. They also tried to charge me for more refrigerant than they put into the unit. I do realize that you need to up charge to make a profit, but it comes to a point to where you can charge too much. Look elsewhere! I know I will for the future.
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Stan Porter
We had a shower faucet replaced after we broke it off attempting to repair a leak. They arrived within several hours of calling and determined they needed parts. They returned the next morning and had it fixed within a couple hours. Nice job. The reason for 3 stars is we feel it was over priced at over $1000 just to replace the faucet.
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Charles Smith
Fast courteous service from a true professional. After calling three different companies on a Sunday afternoon, Schneller was the only company to call me back and respond within the hour. My hvac tech was upfront about the costs and completed the job in a timely fashion. I will definitely call Schneller for my future hvac needs
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Heather Mallory
Schneller is a very professional company with knowledgeable, polite service techs. We always feel like we are treated as a priority, and though we feel their plumbing costs are a little high, we will continue to use Schneller for all of our HVAC needs, and continue to recommend them to our own business clients.
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Peggy Smith
I am very grateful for Schneller Plumbing, Heating and Air Conditioning. I was not happy with my previous A/C company and was looking for somewhere else. Schneller employees have always been knowledgable, helpful and a pleasure to work with. I have no intention of ever switching to another company.
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Raymond Reisinger
We had a broken water line as a result from a flood. The plumber who came to fix our water line was very courteous and respectful. Our service call was handled quickly and at a time when several other companies would not come see us for another 12 to 24 hours. Thanks Schneller!
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Toni Stern
Service was great! Called the answering service on a holiday weekend and their office called me right back during regular business hours. Even called back to arrive a day earlier due to a nearby appt finishing earlier. Tech was knowledgeable and helpful, very professional.
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Hilary Carvitti
We are very happy with the service we have received from Schneller after having received wonderful service from Knochelmann for years. We followed Kris and use Schneller now because we expected to experience the same quality service, we are havent been disappointed!
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mmgone1
This was an excellent experience start to finish. Schneller was the only company that did not take my word for the duct sizes and the electrical feeds (it was a little test). Their workmen clearly knew their business and the finished product is outstanding.
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Luke Adams
I feel like Ive had very good service from Schneller. The technicians have been very professional and courteous. I had one time that they missed a checklist item on a tune up and they sent a guy back the next day and made it right.
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Paul Malje
Had a new hot water heater and sump pump installed - Dan and Wyatt were excellent. Their attention to detail and level of pride they have for the work they do is amazing. Both guys were courteous and left the place spotless.
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Ann P
What a great team and great job!! Jesse and Mark were professional and so competent from start to finish in replacing our AC and furnace. We couldnt be happier with their work and cant recommend them enough!! Thank you!
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Carl Trovato
Our house is 7 months old, but Schneller will be our Go-To for any heating and air conditioning needs. Professional, courteous and responsive are just a few of the adjectives describing our experience.
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Wendy Herrmann
Informative consult. Very fast response and timely install day. Installation went smoothly. Very comfortable with the Schneller rep and install crew, all friendly and nice but professional.
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Jenifer Wieneke
The technician was very helpful and friendly. After speaking with him on the phone, he arrived promptly and was very professional. Thank you so much for the great service!
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John Salyers
Knowledgeable, courteous, and professional service technicians. Feel very comfortable with Schneller handling my heating and air conditioning needs. Highly recommend!
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Pat Haeufle
Almost all the work done by Schneller has been excellent! The exceptrion is the water heater you installed. Can you help me?
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Megan Schock
This was the most pleasurable experience I have ever had. Both techs were very nice and informative, timely, and friendly!!!!
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jason macintyre
Our technician was knowledgeable, friendly and professional. We would recommend to friends and family. Thanks
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Dee Lorenz
We are very pleased with your service. Scott was very professional, and got the job done in a timely manner.
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Kenny Ken
On time, very friendly, and honest about the options. Immediately decided to schedule replacement of furnace.
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SUSAN GROSS
We were very happy with Schneller Plumbing. They did what they said they would do and did it on time.
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Vicky Kessling
Did a great job installing a new toilet for us. Very professional. I would highly recommend them.
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Rich Strassburger
They have always been efficient at maintaining our equipment. Staff are friendly and curtious.
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Charley Meade
Corbin did a great job.... very knowledgeable and explained things in an understandable manner.