Advance Auto Parts

Reviews 3

RI

Rich R.

On a recent trip to nearby Mammoth Caves (August 2016) our car seemed to be developing some electrical issues. Halfway between Minnesota and Kentucky we stopped at a national auto parts chain for a battery check; the technician pronounced the battery fine. After an additional couple days of driving we were unconvinced so while in Glasgow, KY we stopped by the local Advanced Auto Parts and asked for a second opinion. Upon opening the hood I noticed a small, acrid puff of smoke rise from the battery compartment. I relayed this to the tech coming from the store. Unlike the other store (initials AZ) his test indicated a dead cell among other issues. The ‘shell’ surrounding the battery top was loosened and lifted; visual inspection indicated leakage and slight bulge. The tech pronounced the battery unusually hot. This was definitely a problem. The store manager requested a look before allowing his assistant to proceed, which he did, but with caution. In short order the battery was replaced and we are most grateful for the service provided late in the evening by the crew of this store. Thanks much again, guys!

JA

jason worley

Some of the most friendly helpful Auto service workers I have met. They helped me find what I needed and the best choice of product as well. I left feeling like I had been attended to not just waited on. I will be returning for any future Auto part needs.

CH

chris hollingsworth

Lo

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