Southside Christian Child Care & Preschool

Reviews 3

MO

Molly Anne

My child and I love Southside Christian! My child started at Southside in the Pre-School room in February of 2017. During our initial tour, we fell in love with the spacious rooms, abundant selection of educational toys, and the playground equipment. He started the following Monday. My son’s father and I are split and I was concerned about the transition into a new setting. My concerns were immediately addressed. The director and teachers took to him like he was their own. Holding him accountable for his behavior while giving him the extra love and support needed to feel safe and secure. While attending the center my child has developed personally and socially. He understands the expectations set in the classroom. He even lets me know when I am not behaving to his teacher’s standards- Ha! They utilize a color system: green, yellow, and red. This allows him to evaluate his day and make changes as needed. If he drops to yellow or red, he has the opportunity to regain green status if he chooses to turn his day around and make better choices. He has developed wonderful relationships with his classmates and the teachers. I love coming in at the end of the day and listening to the funny stories about his adventures. He has had a few accidents while attending the center, he is quite the klutz! If it is more than a scrap or small bump, someone will call me. This is really important to me. Although they know my child well, this allows me the opportunity to decide if I would like to seek medical advice. There was a point in time when my child was bored with the curriculum which lead to him acting out. I struggled picking him up each day to find out he was on RED status. My son was developing this “defeated” attitude. The director, teacher, and I sat do to brainstorm ideas to help him. The teacher express how smart he was and believe he need something more intellectually challenging. If he started acting out, she redirected him to a new task. She went above and beyond to create additional activities (puzzles, worksheets, etc.) to keep him occupied. I created incentives at home if he was on GREEN when I arrived in the evenings. Together we helped my child succeed. We still encounter challenges; however, it is great to know the staff is available to assist in developing an appropriate solution. As a parent, the best part of this center is watching my child run in the door everyday happy to be there. He is excited to learn and they are molding him into a wonderful, smart, and loving young boy. I give Southside Christian on Klondike Lane 5 Stars.

TO

Tomi Abimbola

If youre considering this place just stop. I was home for seven months after having my first child when it became time to start working I enrolled my child here. At first Angie the director was friendly. Eventually things started getting missing sometimes it will be his clothes, then it became his bottles. They actually gave me another childs dirty bottle because they couldnt find my sons! At the time I had an 8 month old that used a size 3 and size 4 nipples for his bottle. An employee switched my sons nipples for a size one which belonged to another child. Its disgusting that my child had another babies nipple but the director didnt have a care in the world. They call this place a Christian daycare but never show acts of Christianity. My son was always sick and the employees complained a lot! As if he was there for free. Once it got so bad that I had to take him to the Emergency room and there the Dr told me to remove him from day care as soon as I can. He had an ear infection from this daycare, problems breathing because of his constant runny nose. I came to tell Angie Hiland the director that he will be no longer coming once the week was over due to medical problems. She said she would replace the nipple from his bottle that was lost before the end of that week. The last day she left early and there was no nipple replaced. I messaged her two weeks later saying I will stop buy to pick it up and she said she isnt replacing them anymore because my child no longer attends. So apparently whats lost while Im paying $135 cannot be replaced anymore because u no longer care. I told her she needs to replace them and him no longer attending should have nothing to do with the. Whats right is right and whats wrong is wrong. She told me to not contact her any longer l. Do yourself a favor and look elsewhere for childcare this woman only cares when she gets a check from you. Shes unprofessional. And does not represent anything about Christianity. Angie Hiland also told me that because my child left without a two week notice she doesnt owe me what they lost. Shes making up rules because she only cares about money and not my childs health.

KA

kamrin cambric

my son attended south side Christian care the Klondike location. I have been having problems with the director of this location for months now. My son started in Jan 2017 and have paid with no problem. My son was very sick when he started and we still paid. Recently there was a sign put up if you dont pay Monday there will be a $10 late fee. I was taking by this because I pay on Tues and so does his father and spoke with the CEO a few weeks back and stressed my concern about this. She said as long as our payment is in by Tues at 930 am there is no problem. Well heres my issue my son didnt attend on a mon because he had a fever Sunday all day and this morning. I texted the director and let her Know my son will not be attending daycare today hes not feeling good. I will let her know. So at 5pm Monday I get a text how is my son. I responded and said hes still feverish and might not attend tomorrow. Her response is well his daycare fee is due Tues if he attends or not or THERE will be a late fee. I responded excuse me etc. I was just taken that Im going to bring my sick baby out to pay daycare when I can just pay when I return. She then text me two hrs later to tell me she doesnt like how I speak with her and states my son cannot return. Well Ive researched that you have to give a parent more than 24 he notice and also the hand book doesnt state anything about paying late fees when your child is sick. I will be filling a grievance. My child has had several incident reports. My kid stays sick all the time being in this center The center is dirty never smells clean .they go thru several workers at this location, many teachers. My childs diapers and wipes are always missing. My child is in a change of clothes everyday day his clothes are drenched with urine and is still in diapers. I picked him up on a Friday with a BM that seemed to be on him for a long period of time. I am very disappointed and cant believe this is how parents are treated with concerns about their child. I will be following up and proceeding with further action against your director of the Klondike location. This will not be taken lightly.

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