Address: | 5241 Frederica St, Owensboro, KY 42301, USA |
Phone: | +1 270-683-3760 |
Site: | ulta.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Brandi Wilson
Every time I go into this location the benefit brow expert is either not there or acts like she doesnt wanna do it. Im not sure why there is only one person that does brows in this store considering there were at least 7 employees there and they were too busy trying makeup on each other and not helping customers. They are not very friendly as they are always in conversation when you walk up to the counter and dont acknowledge customers till they are done with their conversation. I have been to many ulta locations and this one is by far the rudest and has way too many employees doing nothing considering only a few customers are in the store.
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Madison Bowman
My cousin and I went in on Saturday to get our prom hair and makeup done and my hair was absolutely amazing as was hers, but the makeup done by Hannah was done sloppliy and it had to be fixed by the store manager. They over charged my cousin and I by at least $50. They they proceeded to charge me $10 to have eyelashes put on, then you have to pay for the eyelashes its self which were $7. They even took 2 $10 tips without saying anything, and when my aunt called they said we were well aware of everything we were charged for, which is false! We will never shop at ulta again, or use the makeup salon.
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Mary Mcculley
OH MY GOD! my worst nightmare! they cant keep a decent hairdresser on staff and I made the BIGGEST mistake letting some other hairdresser cut and color my hair- IT IS BEYOND bad- in fact- at one point I asked them to stop and they INSISTED on keep trying to fix it! AVOID THIS STORE AT ALL COSTS! When I finally got home and looked in the mirror I just cried. My friend said " well it looks okay in the back! " ARGHHHHHHHHHHHHH.
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misty glass
The best Ulta salon I have ever been to!! The girls here are amazing!! They take the time to listen to what your wants and needs are and will go above and beyond to make sure they are met!!! Daphne and Megan are rockstars!! Not only did I get the color and style I wanted the girls were able to point out what product would work best with my hair type!! My only complaint is I cant move Owensboro, KY to Colorado!!
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Elizabeth Thomas
My mom and I were here a few weeks ago, and it was probably the worst Ulta I have ever been to. I never saw an employee the entire time, until checking out. No recommendations, poor attitude, and laziness.
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Jane Lambert
Never have what Im looking for. Staff doesnt seem interested in offering help!
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Donna Hodapp
Beautiful store, Great staff and very clean and organized!
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susan askins
Good selection of products very helpful staff
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Paradise Bryant
Love going in here, there is always a sale.
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Elisha Squire
Love Ulta! Great service@