Address: | 1301 Sams Ave, Harahan, LA 70123, USA |
Phone: | +1 888-394-8530 |
Site: | pods.com |
Rating: | 4.4 |
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Kevin Begley
Have had nothing but problems with this company. Had scheduled for a delivery that was out of state, and after four days traveling told two HOURS before arriving at new house they tried to schedule it again for a week later. After getting it cleared up that it was delivered two days after agreed, pick up was then put back an additional week. We had two pods ordered, and the plan was to have one empty and the second arrive. Both pods arrived within one day of each other. The second pod had damage to door and we couldnt open it. Tried to schedule a service call and we have been told TWO weeks before anybody can help. Keep in mind, the pickup date is before the service date. This is all a way to extend the length of time it sits on our property and cost us money. The customer service, schedule, delivery and all round experience with this company has been awful. Do not use this company! Throw the stuff on your back and carry it before letting this company of fools.
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Kim Moore
The container was dropped off to us on time so that we could load it. Once we loaded it, we did not get confirmation that it had been picked up. We had to have a friend drive to the home to see if it was picked up. We were given a 3-hour window for delivery to our new home. The driver was already over 1-hour late when I called the 800 number to get an update. I was told that they could only contact dispatch and had no update. Two hour later, I called back and was very rude to the rep that I spoke to. Because of my rudeness, the rep had the driver contact me to say that he would be on his way shortly. They have VERY POOR communication!! I will never use them again!!!
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Matt Hardey
Somewhat more expensive than the competitors, but clearly worth it on the basis of the courtesy and expertise of the delivery driver, timeliness of delivery and the simplicity of dealing with the company . My first choice!
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Dorothy Reynaud
The PODS experience was by far the easiest part of the move! We crammed it with books and furniture, stored it for a month or so, then unloaded it at our leisure. Terrific service--a real pleasure to deal with.
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Katie Witry
Easy to schedule, pick and drop off a breeze and great to have in your yard so you can move things easily