Automotive Center of Slidell

40355 US Hwy 190 E, Slidell, LA 70461, USA

Address:	40355 US Hwy 190 E, Slidell, LA 70461, USA
Phone:	+1 985-641-1975
Site:	automotivecenterofslidell.com
Rating:	4.1
Working:	7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 8AM–4PM Closed

Location

Photos 26

Reviews 12

Anonymous User

Do not ever go to this shop not unless you want to spend a lot of money. They cant even admit a work that went really bad......they dont have the sense of responsibility. I brought my car over there and they found out that there was a short in the ECM. They got it fixed and the car died again in a couple of days. I brought it to another shop in Metairie and said that there are wire splices in the ECM that went really bad. The other shop told me that the last shop who spliced around/messed with the ECM last is at fault. I asked the Owner/Manager of Firestone if they can fix it for me without cost because they are the ones who messed with the electrical. He got defensive all of a sudden and just denied that it could be their fault. He blamed me and the car instead. He did not offer any help at all......they are nice when they talk to you at first, but thats just deceiving. They will not help you when things go wrong if its their fault.......they will help you, but its gonna cost you a lot more money. Its obvious that they made a mistake....even the other shop is pointing at them. And they are the only shop that spliced/messed with the electrical around the ECM. It even states in the receipt what they did. Issues should be resolved the first time, even the second, but not the third time.....oh YES i brought it to the shop 3 times in less than a month. SO DONT TRUST THEM OR YOU WILL BE FOOLED!!!

prince0fsains

I requested a quote to install 4 shocks, each having a remote reservoir. I was told the cost was $700 due to the shocks not being oem. I asked how they can justify the price & was fed more than a few lines of BS. That equates to about 9.5 hours of time to install 4 shocks at a rate of $75/hr. Realistically, it should be less than 90 minutes for any competent mechanic. I told whoever was at the counter that day that the price was insulting & he proceeded to yell at me, in front of other customers. That last thing said to me was "If you dont like it, install the shocks yourself." His manager had to intervene & apologize, but the damage was done. The quote was nearly fraudulent. I asked other shops for quotes & none could even come up with a way to justify $700, even with a full, 4 wheel alignment done at the same time. Im still amazed this place is open, after being treated so poorly & lied to about labor costs.

Donovan Rayner

First time there; thought my breaks were bad. Got a call shortly after dropping my car off and they informed me my pads were fine. After troubleshooting they said they determined it was a leak in the booster break. They then looked into it and found out ford had an extended warranty on it for being a common issue with my model. Long story short, the guy called and said "we could charge you 5 or 6 hundred dollars and do it ourselves but youre still in warranty and ford will fix it for free"... hard to find business like this these days. On top of that they printed out the warranty information on it, left a bag of candy in the car for the kids, and even cleaned the mud off my tires! I def recommend this place to anybody and surely will be going back!

Michelle Regan

The owner Scot and their service advisor Kelly are both amazing people. My husband & I drove to Louisiana for a vacation during a holiday weekend & my car broke down outside of their repair center. All the local shops wouldnt be able to even look at my car until after the weekend, but I needed to be back home before then. They came to our rescue & drove us to our hotel (45 mins away), fixed our car even when they werent open, & drove the car to our hotel when it was fixed so we could enjoy our vacation. I am teary-eyed just thinking about their generosity. I will never forget what they did for us & will forever be grateful to them.

JC75 LA

I do my own car maintenance and repairs when possible, but mounting/balancing tire jobs go to the shop. Being the cheap-ass I am, I scoured the internet for the best possible deal for tires on the net. Then I brought them to this shop for installation. Very friendly service. $170 out the door for 4 tires mounted/balanced and a full front & rear alignment (which was certainly needed). The car rides like new. I feel this was a reasonable price for a well done job. I will be a repeat customer.

John Ruppert

We broke down and were towed to Slidell at 4:55 on Friday and were helped out like a family member. The owner took us to a nearby hotel, and even offered his carded discount on the rate. On Saturday, they were open and worked on my truck. They checked out the truck and ordered the part, made the repair and when finished picked us up at the restaurant we were at to take us to our truck. Just as good as my service from my Fort Collins, CO mechanic, Hawkers auto.

Antionnette Simon

The sales person Clinton is very helpful in informing me of what the car needs, and the expectations of the work completed. The entire Staff is a delight to be around, professional, caring, and understanding. Its not often you find people that is genuinely caring about you as a person and not just trying to get paid. This group of people are just great and I recommend that those in need of services for their car goes to them.

B Hart

Although the State website shows this location does vehicle inspections till 5:30 pm, do not count on it. I arrived at this location at 5:05 pm and when I asked to get an inspection, all the rude gentleman could say was, "I close at 5". Well have the web information updated! There are other places for me to spend my money. They will never see my money! RH

A Jimenez

Took my wifes car here for an inspection sticker last year. Instead of informing me ahead of time that the tint was to dark to pass the inspection.... This guy did the whole inspection, took my payment, and then decides to inform me of the tint and failed the inspection. That is very shady. He could have been upfront with me about the tint.

Michelle Holifield

The man went out of his way to help me. My tint on my truck was to dark and not legal. He actually removed it for me with no extra charge. I was able to able to get my inspection right then thanks to him. Anywhere else would have sent me home and told me to come back when I have it removed. I would not have been able to get it.

Jessica Clifton

Extremely convenient, and super fast service. They take care of everything and make sure its done right the first time. Have had several big jobs done here and always checked prices at other shops and they are competitively priced and not trying to rip you off! Been going here for years and will continue to do so, thanks!!

Megan Davis

Best Automotive Center around, I had my car towed there after two different mechanics gave me the run around. Clinton and his staff are amazing. They would keep me updated with issues they found and got me back on the road. They are honest and fair priced and I wont go to anyone but them ever again. Thanks again!