Address: | 319 W 4th St, Sterling, IL 61081, USA |
Phone: | +1 815-626-7685 |
Site: | midas.com |
Rating: | 3.3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–1PM Closed |
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jessica james
went to have my brakes done, when I walked in the door the secretary had to finish whatever she was doing on her cell phone before she even said hi! dropped my car off and when I picked it up after hours, I noticed that my brakes were softer than when I dropped it off. I called the next day had to take my car back they had it for a few hours and said that I now have a brake line leaking. This was not an issue when I dropped my car off the day before. When I expressed my frustration with Dan, he said "what you think that I did this". Not one time did he apologize or try to fix the situation. all he said was it would be a 550.00 - 600.00 job and it would take all day! I asked him to being my car back to me and I took it to Pillars which they charged me half of what he was going to charge me and the job was done RIGHT the first time!!!!! I WILL NEVER TAKE ANY OF MY CARS THERE EVER AGAIN!!!!!!!!!!!!!!!!
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Stacy Dillard
Called for a quote on tires gave the size and make and model of my car. They ordered the wrong size and said it was my fault. Now the size they ordered would never fit of my make and model, then tell me the cost would be $175 more. How stupid do they think people are? That is why I repeated the info several times! Oh yeah great customer service....if you want to waste your whole day. Then when I get there to pick it up a half hour later it wasnt ready. The tires were off. Okay so you thought you could blame the "mix up" on me and I would just pay the extra......NO I DONT THINK SO!!!
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Dave Tackett
I feel I got ripped off. He said it needed a new brake line, was hard to get to, would cost $180 and wouldnt be done for 2 hours or so. After having a soft peddle I checked the fluid and saw where they spliced into the brake line, right up front under the hood and put in a n 18" piece of tubing. Parts cost about $5 and takes 20 minutes or less. I just paid them $600 to fix brakes 6 months ago. I still have rusty lines, for $780 they should all be new. I will not be returning.
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Jodi Grubbs
If I could give no stars I would. They replaced front brakes on our car and ended up getting air in right front line. They over charge and also order most expensive part possible. Go to Moores if you can. They are so much better and dont over charge and order most expensive part possible.
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DJ Smith
I was on the road from SD to Chicago and had to emergency stop to change my oil. They didnt try to charge me for extra stuff, it was reasonably priced, the staff and people there were incredibly friendly, and I was back on the road within an hour of stopping in. Thanks, Midas!
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Shannon Claudin
I had to take my car back 16 times no joke before they could fix it right and then they couldnt even fix it right after destroying my car I had to take it somewhere else this place needs shut down there a joke worse service ever they need to goo back to mechanics school
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Angela Ella Bella Berek
Got in right away for oil change fast and friendly service will be a repeat customer cheapest oil change place in Sterling
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Jaden Thomas
They got us right in fixed it Pronto left us smiling Dans the man and Josh was great
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nathan day
Have treated us very fair and prompt. Thank you! Foster Coach Sales
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Matt Gingrich
I always get great service at Midas in Sterling.
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Weldon Shrock
A little run down
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Philip Hughes
great shop
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Tammy Larson
Happy!