Address: | 4 Scamman St #19, Saco, ME 04072, USA |
Phone: | +1 207-282-1011 |
Site: | theupsstorelocal.com |
Rating: | 3.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM Closed |
DA
Darren Johnson
(This is not a joke, and I dont work for fedex haha) Its always very frustrating when service agents are not capable of answering simple direct questions regarding pricing. The agent I was speaking with was interrupted by a 2nd agent who wanted all of the same information I already gave, which is annoying. I think most can understand this as a waste of time. I asked to deal with just the 1st agent as time was a concern, I was hungry and as a diabetic this is crucial. A quick drop off was what I was after. The 1st agent then proceeded to measure my box in a perplexed manner while referencing notes after each dimension, and double checking, writing very slowly. It almost seemed like she was moving intentionally comically slow. I was having low blood sugar, but I think she was in another dimension (especially after making a comment that she needed my phone# because UPS was gathering and selling data to call lists! Yes she actually said that, but when I asked if she was joking, she said yes... weirdo!), and it was taking so long, that I had to suggest my urgency twice. I asked if I could return later once they figured things out now that they had measurements, and ultimately they were unable, and I they did not provide service. Very abrasive. Huge waste of time! I was in there well over 15 minutes for a pair of small packages that were extremely well packed and padded. Disgusted, I went to fedex, paid less for better service and the agent was an absolute pro, in and out less than 5min, no extraneous hassles. Very refreshing, after such a sour experience with UPS. Save your time, money, and stress level and just go elsewhere. The lady did give me a few grapes, which was nice, but I mean really... If they could have just done for me what fedex did, I would have happily off to a good lunch, without having to travel around. Rating 1(for the grapes!) out of 10.
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melissa peterson
The employee that just answered my phone cakk to them was very rude . Not happy
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Andrew Warde
Incredible store. Awesome staff!!! So grateful for this local resource
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Christopher Connor
Very helpful and transparent both times I have needed to ship / print.
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Corey M
A nice little store.
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laura pedera
Ups