Bumper Globe Collision Centre

1845 S Hanover St, Baltimore, MD 21230, USA

Address:	1845 S Hanover St, Baltimore, MD 21230, USA
Phone:	+1 443-708-8352
Site:	bumperglobe.com
Rating:	4.5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–12PM Closed

Location

Photos 9

Reviews 6

Evan Ruch

I brought my Acura TL here after a van side swipped it on Fort avenue. They were very professional and gave me an estimate right on the spot. I dropped the car off on a Sunday night and picked up on a Wednesday. When I came to retrieve the car it was backed in and I examined the front fender, headlight and bumper that were replaced and re sprayed. I was satisfied with the repair, signed off and called it a day. No sooner did I return to my house and walk around the rear of the car and noticed the rear bumper was scrapped badly. I returned immediately to Bumper Globe and made an attempt to explain my case to the very nice but deaf owner of the shop. To no avail I decided to return when the estimator was back in the office. When I returned the following to a packed shop the adjuster agreed in front of MANY potential customers that the someone in the shop or parking lot must have hit it after the cars front end was repaired and they would gladly" make it right. He said drop it off the next Monday and they would fix it. I dropped it off before work and got a call before I even ate lunch that day saying it was done. As expected the 1 hour repair looked like junk, I could have done a better job with a bottle of touchup I implored that is it be fixed correctly but the estimator then accused me of trying to pull a fast one on them to get the bumper repaired for free. (As a note any estimator would have hit me up for a cheap respray while the car was already there if the damage were there when he did the estimate. ) About 6 months after the repair the clearcoat on the repaired bumper began to peel and the used headlight they replaced has been constantly full of moisture. All in all I would NOT recommend this shop to anyone PERIOD

Traci Wichael

I was asked to delete/change my review but I dont plan on it. Thank you for looking at my car again, Ill give you a better rating but I am not deleting my previous review so people can also see what happened. My check engine light may not show a code, but it doesnt come on AT ALL now. It didnt do that until the guy "reset" the code to turn my light off. Not entirely too sure what happened, but a brand new car (2015) shouldnt have that problem. "Honestly, this place is a joke. Im wondering if employees were on here writing reviews. I took my car there to be fixed this past week. Literally, dropped it off Monday. It was only supposed to take a day at most, but I didnt get my car back until yesterday! Which was Thursday. Not only that, but when I got in my car my check engine light WAS STILL ON. I asked them to come look at it because I didnt want to leave without making sure my car was completely fixed and all he did was turn my light off and told me to have a nice day. I was fishy about that so I took it to have the diagnostics test run on it again and WA-LA, the code still popped up which indicates they didnt fix my car the way they should have. The receptionist woman rolled her eyes at me numerous times even while I was talking with their new associate. I feel giving them a one star is far to courteous for what they deserve. Very disappointed, I wouldnt recommend."

Kevin Coakley

Ive been to Bumper Globe a few times now and have had a great experience every visit. Most notably was a large repair to my passenger door rocker panel. It met with an abnormally high curb corner while parking at the beach last year. Rather than buying a new panel, Kary, Amy, and their team felt it could be repaired and painted at a significant cost savings. Pictures were emailed along the way as progress was made, but I couldnt believe the end result when I saw my car waiting out front (freshly detailed). The panel looked brand new and matched the driver side exactly. Almost a year later, after a summer of sun in OC and a Baltimore winter full of snow/salt, the repair and the paint color/match look just as good as when I picked it up. Other shops in the county had wanted as much as 50% more for the job, but instead I was able to bring it to a neighborhood business just blocks away from my house. They are friendly, professional, and exceeded my high standards for quality and attention to detail.

Ross Herman

Bumper Globe is a fantastic shop. First, everyone I spoke with was friendly and personable. They treated me like a friend and not as just another job. Most importantly, they were willing to do what I asked and not anything and everything they could think of to hike up the estimate. They were honest about what was appropriate and wanted to work with me to keep my costs down. When I dropped the car off, they outlined their policy that if there was any additional work not on the estimate that would add more than 10%, they would notify me before proceeding. When that did happen, they sent me a detailed email including a picture of the problem and different price points for the parts. When I got the car back, the job done was better than I could have asked for and all at a price much better than I was given elsewhere. I only wish theirs was a service I could patronise on a more regular and less accidental basis since it is very satisfying to work with such a well-run and consciences business.

Anonymous User

I had a dent in my bumper that the GMC dealer told me would be $750 to fix or $1,000 to replace. I lived with it for a year and a half, not wanting to pay that much to have it fixed. I happened across bumper globe and stopped in to ask if they could fix it. The guy inside (cant remember his name, so Im sorry that he doesnt get the kudos) told me that it would be $80 for the labor to heat the plastic bumper up and push the dent out. I was skeptical at the price, but thought that Id take a flyer. Needless to say, the car looked great when I got it back from them, the bumper looks like new. The bumper still has some scratches from where I was hit, but I didnt ask/pay them to fix it. They were very courteous and even let me sign the paperwork outside when my puppy freaked out at the sound of the pneumatic tools. They even cleaned my car for me before I got it back. They charged me $80 on the nose, just like quoted. I couldnt be a bigger fan of the place. Keep it up guys. -Clay

Brooke Runk

I originally scheduled my car for an oil change. However it hit 100k miles so I decided to have the 100k tune up done. I talked to Tony and he recommended to only do the items that needed done for the tune up (not the ENTIRE scope of work that is dealer "recommended"). He looked over my whole car and called me with all the details of what needed tuned up and the cost, what didnt and why, and even how much life I had left on the items that didnt need tuned up. He saved me a ton of money but only doing the necessary items. He was fast, friendly, thorough and kept me in the loop the entire time. I find it hard to trust mechanics, but I absolutely felt comfortable that they werent trying to fix anything unnecessarily. Tony even helped me figure out some company car inspection requirements that I was confused about. It didnt even really have anything to do with what he did for my tune up, but he helped me get to the bottom of the confusion! Recommend Bumper Globe 100%!