Address: | 8201 Ritchie Hwy, Pasadena, MD 21122, USA |
Phone: | +1 410-647-3424 |
Site: | barharborautobody.com |
Rating: | 4.7 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Charmaine Humphreys
I heard about this place after they did an iPad giveaway on Facebook over the holiday. I thought it was a scam, but after reading some reviews, I decided to check them out anyways. Sheesh this place is hard to find! I didnt see the sign at first and ended up turing in the wrong parking lot and had to do a couple U-turns. (Didnt really help my mood) I showed up with the expectation that I was going to be taken advantage of from the average auto repair shop stereotype. I was pretty uncomfortable for awhile, but the owner Mike was able to calm my nerves pretty quickly. He took me outside to look at my car with me, and explained everything out (I was more clueless than I thought). As he pointed out the different levels of damage, he explained the process behind fixing it (the hours, average price, and the necessary parts.) It really seemed like he knew what he was talking about! Looks like its going to cost less than my insurance company thought. Phew! As I was waiting, I saw the staff interacting with other customers, and it looked like they have been friends for years, which was even more comforting to see other people so trusting in them as well. Overall, Im glad I came here because they completely changed my perspective of auto repair. Hopefully I wont need to, but if I get in another accident, I will be sure to come here - and recommend to friends. Mike and the rest of the staff are great. I went from nervous and uncomfortable to calm and relieved. They really are looking out to take care of you, not themselves, which is still a huge shock for me. Thanks guys!
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Kyle Ertter
Excellent quality work!!!! I brought my 2006 Acura TL into Bar Harbor Auto Body after I had been dinged in my drivers side quarter panel. I figured since I had my car in the shop anyway I would ask Mike if he could do some extra work. (repair old damage on rear drivers side door, smoke the tail lights & rear side marker lamps, and repair and custom paint the wheels) The repairs and custom work that his guys did turned out fantastic! I was absolutely amazed when I pulled up and saw my car. The damaged spots had been restored to look better than when it rolled off the showroom floor when it was brand new. When I brought my car home, my neighbor told me that he thought I had "bought a new ride". I am very satisfied with the quality and workmanship of the work that Mike did on my car, as well as the ease of the entire process. (which can be a nightmare) He took care of everything from lining up the rental to communicating with my insurance company. I will continue to use this body shop for any future problems I may have, or if I want to get some more custom work done! I HIGHLY recommend this shop to anyone that needs accident damage repaired, old damage repaired, fixes to poor quality repairs, or custom work done on their vehicle. The quality and service are top notch. Mike and his staff make you feel like you are family! All I can say is Thank You!
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Molly Cox
We took our car to Bar Harbor after someone ran into the side of it and damaged the rear door and quarterpanel. Mike, the owner, greeted us and handled all the claim details with Geico and even drove us to the Enterprise car rental office right down the street. The only thing better than the repair itself was the personalized service! They sent us email updates complete with photos of the repair each step of the way and finished the repair in minimal time. The technician even noticed that one of my power windows (the one we raise and lower constantly so our dog can put her head out the window) was slow to operate and repaired it as well!!! The car looks like new again and we were thrilled with the service we recieved from Bar Harbor. These guys are awesome.
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Joyce Christian
You all did a Phenomenal job making my car look as good as new, and went above and beyond and I would recommend Bar Harbor Auto Body to others as well. Mike Davis, in particular, was very helpful and attentive to me. Thank you for making me feel like you cared for my Chrysler as if it were your own. I would like to thank you for prompt attention, updates, and fulfilling all of the needs of my car. The thorough explanation of the repair process was very much APPRECIATED. Glad to know there is a trustworthy Body Shop with kind personnel working on behalf of your customer! Overall, I enjoyed my experience with Bar Harbor and Im completely satisfied, and the car looks great.
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Alexis Cutler
I just recently had my brand new Honda Civic repaired at Bar Harbor Auto Body. I was so pleased by my overall experience that I had to share! The progression of the repairs to my car were clearly communicated to me regularly (pictures) as Mike and his employees completely restored my car back to its original state. Mike frequently took care of contacting my insurance company, making the entire process easier on me. He diligently checked through everything they did, ensuring everything was restored at the best quality possible. If you want thorough work done with excellent customer service, I would highly recommend Bar Harbor Auto Body!
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Anonymous User
I got my front bumper replaced by Bar Harbor Auto Body, and it looked great for the first 6 months. 6 months later I noticed the bumper was jutting out on one side and the paint was chipping. I went back with my receipt hoping they would immediately fix the problem and touch up the paint. They told me they were going to charget me a couple hundred dollars for the work, even after I after I spoke to the manager. I brought my car in to a different repair shop and they said the bumper was not put on correctly and was not treated correctly before being painted. I will never go back to Bar Harbor and I wouldnt recommend it to anyone else.
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Cody Bauman
I got caught in a 4 car pile up and my brakes blew out. The owner, Mike, gave me a great deal and helped get things taken care of with my insurance. Mike and his crew got my truck taken care of and out of the door in an extremely quick and professional manner. When i got the call to come pick up my truck, I was amazed at how quickly it was done for the amount of work that needed to get done to it. When I showed up to pick up my truck, it looked as good as the day I bought it. I couldnt be happier with my choice to take my truck to Bar Harbor Auto Body. I will continue to take my business there whenever I need work on my truck!
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Nick Dege
I brought my 2015 civic si in when I ran into a guard rail. The front left was completely destroyed and I was prepared for a long repairing process. The car was fixed completely in under 2 weeks. I could not be any happier with the service I received from Bar Harbor Auto Body. My vehicle looks better than before and the paint job was done very well. The communication between the shop and my insurance went very smoothly as this can be a time consuming process. I was treated like family here. Overall I had a great experience dealing with this shop and I would recommend them to any of my family or friends. 10/10 !!!!!!!!