Severn Auto Body

220 Chinquapin Round Rd, Annapolis, MD 21401, USA

Address:	220 Chinquapin Round Rd, Annapolis, MD 21401, USA
Phone:	+1 410-268-4975
Site:	severnautobody.com
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 13

Reviews 14

Victoria Cameron

A woman backed into my car, so I was at the mercy of her insurance, which was GEICO and, in turn, Severn Auto Body. Dropping off my car was painless, but picking it up was a nightmare. The damage done by the woman had been fixed nicely, but there was NEW damage on the other side of my car. In essence, my car was wrecked while at the body shop. My muffler has a ding in it that suspiciously matches a hammer but, according to both the claims adjuster and Auto Body employee, is the result of a rusting muffler. And the rattling noise now coming from the muffler that wasnt there when I dropped it off? "It just happened to happen while it was here." There are fresh scratches across the left side of my bumper down to the metal, and the bumper is missing bolts. Neither the Auto Body employee nor the GEICO claims adjuster will take responsibility for the damage that was obviously created while under their care on their lot. I will never go back to Severn Auto Body. Not only was my vehicle returned to me in worse condition than when I dropped it off, but they would not take responsibility for their error, and treated me as though I knew nothing about vehicles, especially my own car. Update: after my poor review on facebook, they commented and said for me to bring my car in for the manager to take a look at. What a joke. He has no business being in management. He had no comment for some of our concerns and completely ignored others. Its an old, rusting vehicle. For 10 years old, the car is in excellent shape. But because I dont have a luxury car, and wasnt paying out of pocket, he didnt want to deal with me.

David Juppe

Took my car in to have damage repaired to the front bumper and fender area, after I scraped against something in the parking lot. The damage was not extensive but with part replacement and painting the cost was over 1,000 (which is not unusual for any car body repair). The estimate was prepared quickly and they did a good job of explaining what needed to be done. I left the car on Monday and it was ready by the end of Wednesday. No further damage was found so the final cost ended up being what was quoted. The car looks amazing and the work was done expertly. I am very satisfied, and would recommend using them.

Clayton Alexander

I went here to get a roll cage for my jeep color match painted. This was outside the typical work flow for them but they quoted me a fair price and had it done in a week. The work quality was awesome, the paint came out a perfect match after I installed it and it was flawless. Their staff was awesome, from the front desk to the techs. They provided an email receipt which was very cool and their waiting room is top notch. If you need jeep work, Andrew Grimes is the guy to ask for. Will be going back for all body work in the future.

Ted J

I had Severn Auto Body complete the work from a prior shop on my Mercedes E class. They were professional, thorough and fast. I called around to a couple shops prior and was turned down because they didnt "fix other shops work" however Severn Auto Body was the exact opposite. They understood my dilemma, was compassionate and worked with the insurance company to get my car back to the condition before my accident. Will recommend and use them in the future.

Jim Chen

For the past few years, there is only one body shop that I trust for my BMW and Lexus, and thats Severn Auto Body. They have a top notch staff that starts with Pat, the general manager and ends with Jamie, the customer service manager. They are also one of only two Tesla certified body shops in the entire east coast. I will recommend all of my Agency customers to them for repairs. Thank you Pat, Jamie and Vic for taking care of me.

Chii Ezeonu

Worked with Andrew and Jaime! Very polite and professional. My vehicle repairs was done quickly and thoroughly. Will recommend to anyone in a heartbeat.

Scott Good

This happens to be the only body shop I will trust to work on my cars when the unfortunate time comes around.

john barrier

Great service the management was willing to help out with any concerns or questions.

Denise Norfolk

Excellent service. Repairs always make our cars look like new

Kristine Santo

My car looked amazing

Lorraine Fraser

Good prompt service

Nichole Tull

Great service