Address: | 3737 Boston St, Baltimore, MD 21224, USA |
Phone: | +1 410-522-2300 |
Site: | locations.haircuttery.com |
Rating: | 2.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 8AM–7PM 9AM–7PM |
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Katherine Stewart
I have to start by saying, its difficult to rate ones experience at a salon, when experienced, talented, and personable stylists keep leaving the location due to difficult, catty and rude coworkers. When my roommate and I saw that a Hair Cuttery had opened up just 3 minutes from our house, we were elated. First we found Erma, who was incredibly sweet, and hooked us both up with amazing hair cuts. Then, my roommate found Tina, who was gifted with color and listening to her clients needs. Today, I went and had a cut by Gabrielle, who was pretty perfect, in her technique, explanation of products and what they do, and she had a personable, affable attitude. Im scared that she too, will soon be leaving much like Erma and Tina have. My roommate is going overseas for work, and called ahead for touch up color tonight, and she was told that yes, she would be seen for that service. Upon arriving, there was another woman who was waiting for highlights. My roommate was then told that she could not be seen, due to the other woman being there. The stylists lack of time management and client relation skills should not impact the needs of the clients, EVER. Needless to say, my roommate has found Tinas new place of work, and if Gabrielle leaves, I have every intention of not ever going to back to Canton Crossing Hair Cuttery either. Bottom line is, the manager needs to conduct a thorough investigation of the interpersonal issues plaguing the stylists at this location, or they will continue to lose regular clients. All of this being said, I now know that Ill be giving this review 2 stars.
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Dena Jontiff
I HAD super long hair. I asked for my hair to stay long, two inches and to have super long angles. She showed me two inches and i agreed to get a a little more than that off. She asked if two inches below my chin was good for my shortest angle and i specifically replied no- i wanted way longer. I think it was opposite day because everything I got was the exact opposite I asked for. I didnt even realize it until I got home because she was very sweet and friendly, and we talked the whole time. Its not a bad haircut but its not what I asked for. Who knows how long itll take to grow out?! Im sad... What did I expect from hair cuttery though?
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Shirley Kimbell
I must have come in after new ownership and new stylists joined. I couldnt be happier with the color. Everyone was a delight to deal with. I had come in prior and felt pressured the entire time to buy their products. This time it was completely different. They have won me over with their new staff. If you havent been in awhile or not at all please give them a shot. I am not affiliated with anyone out of this business, I just remember the before and now I have witnessed the after. For a matter of fact bringing my daughter in tonight for her haircut!!
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Alan Zigler
I speak as a one-time walk-in guy just looking for a buzz after grocery shopping, so dont take this as anything beyond that. I called ahead asking if there is a wait and was told there is no need to make an appointment. When I came in twenty minutes later, I waited over two hours for an open seat. Wouldnt recommend anybody come here, because I was one of four people on a Friday afternoon sitting and waiting over an hour to be helped after being told there shouldnt be much longer.
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Joey Conroy
This was my first experience at a hair cuttery. Kyle has been doing my hair at Bubbles for two years and has always done a great job. Im naturally dark brown but we decided to take my hair platinum blonde. He is an excellent colorist and my hair always turns out great. This salon was much less hectic than bubbles and much more convenient. Cant wait to come back again!
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Adrienne Rubenstein
It was a terrible experience. The hair stylist was inexperienced and cut my hair in an asymmetrical cut (not intended) with orange brassy and messy highlights. She repeatedly pulled my hair while washing it. It was an unprofessional and unpleasant experience. I had to have my hair saved by another salon and spent more money.
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Alexa Jones
The girl kiki at this shop is ridiculous . Her customers services was terrible i will never allow this lady in my head again this lady made me cry her services was so bad in the way she did my hair was so painful ...but ms patty she always do a great job on my hair i love that lady she always have me looking great
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Erica Allen
I had gotten a not great haircut at a pricier spa. A week later I just couldnt stand it and decided to stop in. Samantha evened it out, took time to fix it, and I love it. There is a bright and helpful atmosphere and the shop is also in a great location.
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Lynne Ladwig
This place is going down the drain. Used to have decent stylist, but is losing its grip. I asked for a trim and got butchered. Walked out without paying and will never go back.
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Violetta Voronina
Kyle is the asbolute best!!!! So patient and attentive. Hes amazing with color! Cant wait to come back!!!
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J. J
I have a big problem with the website advertising a 0-15 minute wait time when it is 30-45 minutes.
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Ken Loyd
I come all the way from Jacksonville, FL for Patty to cut my hair!
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Maria Lessis
Horrible customer service! I regret ever going.
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leslie martin
Very disappointed in my cut.
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Ashley Dutton
Just ok!