Address: | 21 Hampton Park Blvd, Capitol Heights, MD 20743, USA |
Phone: | +1 301-350-4500 |
Site: | hamptonparkautobod.wixsite.com |
Rating: | 3.3 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8:30AM–6PM Closed |
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Saleemah Beverly
I was not sattisfied! Customer service sucks. I dont know if it was because I am a female, but the first time i was here I didt feel welcome. The manager has no compassion what so ever. NEVER explained anything to me. My car was there on October 3rd and was supposed to be fixed after the check engine light came on. Tuesday is just stopped driving. The check engine light and the ESC light came on. Got it towed to this shop that night, wasnt even looked at until 3:30 on Wed. wasnt "fixed until the Thursday. He never spoke to me about anything just my boyfriend. RUDE. Friday while driving, my car stops in the middle of traffic on the damn beltway. I text the manager and showed him a pic of the check engine light. I stated he didnt fix the issue and I was almost hit trying to pull over to the emergency shoulder. After 30 min his reply was " MY SCANNER DIDNT PICK UP ANYTHING, YOU NEED TO TAKE IT TO THE DEALER! That was it. no compassion, no apologies, nothing. Not only did I waste a day out of work, I was stuck on the side of the road late for work and stressed nothing left to do but cry. HOW DO YOU TREAT CUSTOMERS LIKE THIS? I tried to file a complaint with the BBB but for some reason this business would not come up. So this is all I can do, my story will get out. MESSED WITH THE WRONG ONE!
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Andrew Statia
towed vehicle to the shop told them what was wrong and they say it had no spark. replaced distributor. asked to fix timing belt and water pump. done. upon picking up vehicle. timing belt was whining. and car did not start back up once cut off. (mind you i work on cars) Asked why didnt it start. "oh it needs a new ignition...guess we misunderstood eachother. All my car really needed was a clutch pedal groumet. dont trust these ppl. not doing there job properly
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Maryland Pizza
Best kept secret in Capitol Heights, MD. Ive lived in the area for a while and travel quite a bit. Every time I need auto repair for one of my vehicles I take it to Hampton Park Auto Repair. They do great work. I stopped taking my vehicles to the dealership years ago.
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Shey C
They do really good work and are reasonably priced. Ive visited this establishment a couple of times. *Calling ahead to make an appointment is recommended*
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William Thurman
Stationed at Andrews AFB been taking my car here for years. Do good work. Even though it says Capital Heights its pretty dang close to my job.
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Jacqueline Walker
I have a good mechanic the owner