Maaco Collision Repair & Auto Painting

Address:	1777 Whiteford Rd, York, PA 17402, USA
Phone:	+1 717-516-0864
Site:	maaco.com
Rating:	3.3
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 9AM–12PM Closed

Location

Photos 32

Reviews 5

William Meighen

The positive: Jon and Jason have awesome customer service skills. Very cordial, responsive, friendly, and dont make you feel rushed. The quote was spot on with the work, which is rare for body/paint shops. The negative: I had a full detail done to my car about a week prior to getting work done here. From iron remover, clay, compound, polish, glaze, seal and wax. Car was flawless, smooth as glass, paint corrected with no swirls or anything. After the detail, I noticed some ugly, missing paint on one spot my rear bumper. Didnt think it would be a hard fix or possible to screw it up since it was so small, so I tried Maaco. The color matched pretty well when looking spot on. When looking downward, its a much lighter shade. The paint has orange peel all over it. My entire car is glass smooth, and now the entire rear bumper is orange peel and the reflection is distorted. I hit the bumper with a cutting compound and a cutting pad, hoping to clean it up a bit but it didnt do too much. I called in and mentioned the orange peel, and asked Jason how thick the paint was, mentioning possibly wetsanding to remove the orange peel. He gave me the information I needed, but didnt offer to take a look at it or fix the problem. Weird. I did a light spray down and wash to remove some of the paint dust on the car, being extra careful around the painted areas (light pressure, PH balanced wash, etc.). While drying the vehicle, I felt tons of spots that were rough on the hood, fenders, doors, windows, and even parts of my wheels. It was overspray. A lot of it. I had just clayed my car recently, so the front of my car was smooth as hell, but the rear half had a ton of overspray. Took out the clay bar and corrected the overspray. After claying, I could see the marks of where the painters tape was on my car, as it seemed to pull off some of the sealant I had applied during my detail. So I use a blue foam pad and light polish, correct that. Just a lot of work to do when I just needed one small area fixed. Im going to have to wetsand and try to remove the orange peel. If that doesnt work, Ill have to get it resprayed. The saying goes, "you get what you pay for", and that holds true. They had an excellent price for the work, but now I have and will be investing so much time to correct it, that I should have just stuck to the dealership body shop (Maaco did save me $300 from their quote). Picture is showing the color "match" of the bumper painted and the panel above it. Zoom in on the lower half and notice the orange peel, too. Not so concerned with the orange peel because it can be corrected fairly easily.

Kyle Carter

I will never go to this maaco ever again. I went in to get an estimate on a full color change. Jason flat out told me they could not paint my bumpers as they were textured. yet from the factory they are painted. mine were replaced but never painted. and even upon requesting and willing to pay for the labor. would not pull off fender and lights and mirrors. instead just pointed out how much work it would be. even without doing any actual real work to it. having worked with him before and seeing first hand his work ethics and style. I left and immediately looked for another maaco. Middletown PA. Excellent shop. not only willing and even offered to pull fenders and doors and virtually everything else off. even decided to add on painting the engine bay and upgrading from a metallic paint to a pearl paint. even with the extra labor of pulling all my doors and tailgate off the car and all lights and trim and molding. and painting my textures bumpers. which that manager knew were painted from the factory. my final price. was $200 more than Jasons estimate. and they were willing to do more work than Jason. and even reassured me that there would be zero over spray as I was putting brand new suspension on it and Jason would of just sprayed everything black to cover up the over spra . save yourself the time and get a great paint job at a different maaco. he also owns and runs the one over by whiteford road. go to a shop that actually is clean. and professional. and will do all you want. and then some.

Brian Aikey

Bought some fender flares in November to cover over my tires. Maaco had the best price around, well its for a good reason. I was promised by Jason a good durable finish with flex agent on the plastics and that it would prevent rock chips. Well I picked them up a couple days later to see that the flares now had a textured look in random spots. You guessed it, the clowns sprayed right over the dust and dirt without prepping or sanding the flares. I mentioned about the poor paint and was told some crap. I shook it off and hoped for the best. Now here we are in March, which is 4 months and both my rear flares are peeling, not from rocks, but from poor adhesion. I return back to have them fixed due to poor paint. Jason first states that I seem a little pissed off. Who wouldnt be? He also is telling me its my fought for having all terrain tires. Now Wait a minute how come I had a dodge dakota with factory painted flares that lasted to present day, 17 years with no chips? Yeah got ya now buddy. Im told now that he will cover labor if I pay $50 for the paint. Why would I pay for something that is this guys fault of poor prep to begin with? This is when he ran off into the back room telling me, "see ya, were done here". What a joke. I calmly walked out like the young adult I am and drove off to pick up bedliner to fix these idiots mistakes. Sad to think some of these shops are still in business...

Todd B

Terrible. The most frustrating time i have ever had dealing with someone. Took my car for a quote on painting a fiberglass hood and spoiler. Jason said would take a week. Dropped car off on a monday morning, said to come back friday. went after work friday to find that the parts were just going in the paint booth. Nothing but lies and excuses followed for the next 2 weeks. Remember, just a hood and a spoiler is all that needed done.Jason said I was be unreasonable and had high expectations. would not deal with me, had to then deal with rodney, another fine citizen with great morals, had no problem lying about issues with the paint i had. they had dropped my hood, burnt through the paint, left paint runs, scuffed my fenders when sanding, i could go on. customer service at corporate sucks, they just listen to the shop you complain about and you get no results. Stay away from this shop, Please dont go through what i have, you will not be happy. cant wait to see peoples reactions at cars shows until i can get this fixed right.

Anonymous User

Horrible paint job!! Took my sons car for them to paint the hood and rear spoiler. They had the car for 6 days and the paint was pitted. They left it out in the rain even after they said the reason for keeping it another day was to keep it out of the rain! We told them we were not happy and Rodney said hed buff it out. I asked if he could do it while we waited, and was told they had to have it another whole day. We were inconvenienced and when we picked up the car, the paint was worse than before. Buff marks and scratches and the paint was still pitted and missing bits of paint everywhere. Was quoted one price over the phone by Shawn and then told $75 more once we took it there. They do not do a good job and have NO customer service saavy.