Address: | 10525 York Rd, Cockeysville, MD 21030, USA |
Phone: | +1 410-628-0708 |
Site: | calibercollision.com |
Rating: | 3.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
GA
gary chaffman
Taken my 2011 Subaru Outback to have a rear bumper cover replaced and painted also had some scratches on the right front bumper cover. This work had taken the shop 4 days to complete. When I inspected the vehicle at the shop the paint did not match and the rear bumper seam on each side has bumps in the paint. They agreed to repaint to match the color and fix marks on each side of bumper cover. I dropped the car off on Monday afternoon and on Friday at noon I called to see if they had it finished. I was told that the cover was still in the paint shop and would be ready that evening. ACT called my wife and told her it was ready and they were closing at 5pm. My wife told the service dept to leave the key under the seat and lock the vehicle beings we could not get there before they closed. When we arrived that evening to inspect and pick up the vehicle the paint did not match and marks on cover were not fixed. I looked to see if the 2 black marker dots were still where I marked them and they were still there. I dont even think they did anything to it.
NI
Nich Buscemi
About a year ago, I brought my car,bmw z3, in after having side of my car smashed. After a lengthy time, problems were still not fixed. My door is still not properly on, leading to whistling gust of wind. I was told to wait because the door was new and would adjust, but never did. My lock was put on wrong, but then fixed the second time going back. And rear bumper was loose and now slowly doing worse. Only plus side was they called regularly and updated me. I will never be returning or recommending this auto shop. I plan to fix my car at Kellys auto down the street from them now.
MA
Mason S
Ive worked with Caliber on three different occasions an every time Im beyond satisfied . Theyve met all my expectations an even above and beyond . The customer service level is MAGNIFICENTLY SUPIEROR!!!!!! Thanks to all the staff in the office for doing such a great job I would definitely without a doubt reccomend this place to anyone.
CO
Colin deLeyer
Consummate professionals and extremely helpful. The receptionist was very friendly and I was greeted by Tom shorty after arriving. The repairs they did to my car were fantastic and were completed in a timely fashion. I would HIGHLY recommend to anyone who needed any kind of collision repair!
A
Anonymous User
The people were very professional about the repair to the front end of the car. They matched the paint perfectly. You cannot tell there was a problem.
BR
Bruce Kahl
Great service
TH
Thomas Peters
Great work