Heritage Collision Center Catonsville

6624 Baltimore National Pike, Catonsville, MD 21228, USA

Address:	6624 Baltimore National Pike, Catonsville, MD 21228, USA
Phone:	+1 866-939-1394
Site:	mileonecollision.com
Rating:	1.3

Location

Photos 5

Reviews 4

Teresa Mapp

Took my BMW to this shop after being referred by BMW of Catonsville next door. I had rear end damage from an idiot on I695 that was supposed to take a couple of weeks to fix. I have to say, the collision/paint techs did a great job. What wasnt great was the attitude of the person overlooking my work that was supposed to keep me updated. Took a month to get my car back. When I picked up the car, there was a deep scratch across the windshield film, which was denied to be by the workers. There were 43 miles put on my car, and a Camden Yards Sports Complex parking ticket in the side passenger door. You do the math. Im still livid. DONT BRING YOUR CAR HERE. They leave you hanging and take twice as long to complete the work and who knows what else is going on with your vehicle while in their possession.

Linda Fazzari

My car was sent here after someone rear ended me. This has been the worst customer service experience Ive ever encountered. Theyve had my car for over a month. When I call to check on it, they are extremely rude. I will never return. Update: I complained to management and received an excellent apology with promises to do better (with specific examples of how) in the future, thus improving my rating.

Zachary Beck

Wouldnt do repairs on my vehicle even though I had the money.

Lian Cin Thang

Worst collision center in town...