Address: | 6217 Collinsway Rd, Catonsville, MD 21228, USA |
Phone: | +1 410-917-6982 |
Site: | clannyservices.com |
Rating: | 4.5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
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Kate Lall
This has been probably the most horrible company weve ever had to deal with. We hired them with the understanding that renters were to be moving in shortly and we needed a detailed cleaning. I have no idea to this day where our $300 went. The bedroom carpets were not vacuumed. The bathrooms sinks were still filthy with construction dirt, the hardwood floors not even touched and drywall dust all settled into the corners. The kitchen appliances, sticky with goo and cobwebs. We are so disappointed in this company, not only for their lack of cleaning (at all), but their complete and utter lack of response about our concerns. This rental property has sat vacant for a month and we described our needs clearly that we needed a deep down cleaning for renters to move in. Honestly, it took them three different visits to get 10% of what we asked completed. And trust me, that 10% is a stretch. I am shocked we have had to have the same company come out 3 times to complete one job, and it still is nowhere to be completed. Not one apology, offer of any sort of refund.. In fact, Dawn was completely offended I even offered the option of a refund or job completion. Its mind boggling. She has not been responsive to our concerns and we have been left with hiring another company to complete their failed job. The other company was absolutely shocked at their version of "clean" and what has been left behind, and the fact that we have spent $300 for absolutely nothing. The pictures will really tell all. I cannot believe that any cleaning service can walk away from a dirty job and say "we did our job". Even something as simple as wiping down a bathroom faucet or drywall dust from the hardwood floors. Mind boggling. Cannot NOT recommend this company more. Truly horrible.
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David Nafisi
Our experience with Clanny Services has been nothing but professional, pleasant, prompt, detail oriented, and courteous. Dawn, the owner of the company, along with her staff supervisor came to our house for the initial visit to give us a quote way after the working hours to accommodate our busy schedule. We fell in love with their personality and professionalism within the first few minutes of their visit. A crew of four arrived promptly at the scheduled time, each member of the team politely introduced themselves and started working right away. within a very short period of time our ..... house turned into a clean, organized and lovable home again. They went out of their way to make us happy and really stood behind their work, and literally they were not done until we were happy. My wife and I strongly recommend Clanny Services and already scheduled another cleaning session with them.
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Ann King Plattsburgh
We had left town and they had sent pictures and stated that the house was spotless. Funny thing,they returned a number of times to "finish up" when they were told we would be returning to the house. There were small piles of dust and dirt that had been forgotten, and there was still a coating of dust on the walls when we returned. They had removed a couple of racks in the freezer and I assume thrown them out because they could not be found. The charge was way over what I thought was reasonable.....$750 dollars for essentially cleaning the basement and two large rooms and cleaning the oven. A purple/red splatter was left on the exterior deck that we had to scrape off, Im still not sure what it was from.
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Melvin Harris
I am in the process of selling my house so, I contacted Clanny Services to help clean my house and get it ready for showings. When the ladies arrived, they were on time and fully stocked with every natural cleaning solution you can think of. They even showed my wife and I some tricks of the trade for cleaning some of the little things around the house. When the ladies were done, I did not believe how clean my house was. My kitchen looks like its brand new and you cant even tell I have a dog. Because of Clanny Services, my house is showing very well to potential buyers. I still use Clanny Services for monthly touch ups until my house sells and then I will use them at my new house.
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latasha clark
Clanny services helped me out tremendously! I am a busy nurse and mommy (pregnant with baby number 4) and needed help cleaning around the house. After calling, Terry promptly came to my house to see what all needed to be done. She picked the best crew and we scheduled a date. Kelly organized my bookshelf, the kids playroom, and helped me fold all of the childrens clothes, Tracy cleaned the bathroom, the kids room, and the living room. Finally, Ms. Liz cleaned my kitchen from top to bottom, mopped my floors, and dusted. I thank you ladies. You all were a huge help to me. I would not have been able to do it in a timely manner without you. -Tasha
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Umber Aggarwal
Clanny services did a great job. By the end of the clean, you will be satisfied with the end product. They communicate really well and will make sure the clean is done to high standards (even if it takes a little longer than you are paying them for). Ms. Terry did an amazing job coordinating and communicating. Jenn and Denise did the cleaning and did a wonderful job. Our bathroom had some mold growing on the top wall and that was taken care of. Our kitchen and living room (hardwood and tile) floors were steam washed and steam cleaned. Overall, a great service. I am looking at signing Clanny services for a routine service in the future.
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Shiva Dixit
they are an amazing cleaning Service. They are affordable and gave me a quote of two hours. They completed the work within two hours. Liz and Aaron worked hard and fast and the house was sparkling after the cleaning was done. I am absolutely going to make this a recurring Service with this company. Both Liz and Aaron had a pleasant attitude and were polite and respectful. Absolutely the best!
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Tesreen Nabulsi
Clanny Services were punctual, arrived and left within the time frame set for the job. The employees were polite and respectful, reprasetable, and profissional, listened to suggestions and followed them. They paied attention to detal. They use organic cleaning detergents. I have used them several times and was pleased with them every time. I do recomend them.
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Will Wahmhoff
Great service, have used them multiple times and will use them several more. Something was damaged during a cleaning and they completely paid to have it repaired without me asking for them too. Great group of people.
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Lia Spanos
Terri and Tracy were fantastic today! Not only do I have a cleaner house, but I learned a lot as well! Fantastic customer service overall.
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Teentitians Rule
Great experience the ladies did a fantastic job cleaning my home. Thank you so very much for your great service. Gwen ~.~
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grow upidiot
AMAZING! TRULY AMAZING! MY HOUSE WAS PERFECTLY CLEANED AND THE STAFF IS SO TRUST WORTHY! IT WAS SO GREAT!
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victoria lubovsky
Very disorganized. Horrible planning skills. Horrible people skills. The owner is just bleh.