United States Post Office
| Address: | 115 Wight Ave, Cockeysville, MD 21030, USA |
| Phone: | +1 410-771-0783 |
| Site: | usps.com |
| Rating: | 2.3 |
| Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–1PM Closed |
Location
Photos 1
Reviews 21
NO
Nothing Face
I had a package being delivered to an old address, so I called this USPS to try and hold it for me. Supposedly, they did because they printed out a sheet of paper stating to hold the package. I was also told to call in the morning to confirm to have the package held. Well, called again, someone else answered and told me I could intercept the package, which I was confused why the person the day before did not mention it. The guy who told me about how to intercept the package was not very friendly and could not even tell me how to get to the webpage that would allow me to do so, just told me to click intercept package. It was not hard but most places would tell you go to this tab and its located at the bottom; not hard.. Well, the package was delivered to the wrong address anyway, so I wasted my time. It costs $12.55 to intercept the package. It says it will not charge if unsuccessful, so I hope thats true.. Still expensive to do so. I guess I just feel like no one really made any effort to help. So, to sum it up, I was disappointed and I hope I do not have to do any business here again. Its also quite sad how the USPS in the area have such low ratings and also how these employees get paid very well, even more then me ^_^
AN
Anto Deepak
Unfortunately I have to give one star!! If google have provided a option to say "0" worth rating , I should have gone for that!! Pathetic customer service and response ... not at all helpful.. worst behavior !! Not open on time .. but very eager to close on time ... Today I got service from Karen at the counter and the way she replied shows that she showing racism ....I had to borrow a pen from other officer at USPS and when I requsted Karen to handover to that officer (because I couldnt find that officer there) her reply was "" its not my business or job"" ....scrap lady ... so pathetic behavior in whole service Karen provided today ... Unfortunately this is the only USPS office close to me and still I have to go there ... Upon all these ...Mentioned collection time as 9 am in the note and they opened by 10 am
SU
Susan Singleton
Would love to give negative starts but that isnt possible unfortunately! Went in to see why the business I work hasnt been getting our mail and the 3 people I had contact with were beyond rude. The last man I encountered was the worst at 11 am on a Tuesday I clearly was a thorn in his side and had the nerve to ask me "well can you guarantee that someone will check the mail," like seriously isnt that why Im here? Im no punk kid and am being very nice about our mail service. I cant speak on behalf the other businesses in the shopping center just the one I work for so dont be mad at me for all the other businesses. Way to start my day!! Pray I NEVER have to come to this post again.
TO
Tony O.
Anto Deepaks unsubstantiated claim of "racism" is pathetic and racist itself. Ive never encountered a problem here, and people such as Mona have been helpful in the 25 years I have used this post office. Mr. Deepaks claim of racism due to a perceived (or legitimate) lack of customer service shows that he himself is racist, because he levels a claim of racism against a white person (I know who she is) because he was dissatisfied. That is worse than institutional racism because he is being deliberate and intentional. Ignore his review as there is no racism against anyone there, I have seen them provide good service to people of all races and ethnicities.
AR
Arianna Ayers
This post office is the WORST!! Nothing Ive ever sent from this location has been delivered on time. It doesnt matter if I pay for next day delivery or any form of expedited delivery for that matter, because it always takes atleast 7-10 days for the recipient to receive it. To make matters worse they dont ever send anything out from the post office like their collection times say they do. I paid for two day shipping on Monday and its now Friday and it still hasnt left the facility yet... They are awful!!!
TO
Tom C
No complaint from me. I recently tried to buy USPS Tracking for some 1st Class letter items (this product doesnt exist), here. She stated that tracking was possible but I didnt understand that she meant via Certified Mail. The clerk allowed me to back out the entire transaction and revert to just paying postage and was totally polite about it. 5 Stars for awesome customer service, even in the face of dude who was clueless. Would post again.
DO
Dominique Stiger
My packages continue to go missing or delivered extremely late. I watch the young girls delivering the mail and they could care less about the careful handling of mail, theyre usually too busy on the phone talking to their friends to pay attention. I often times get my neighbors mail and have to hand deliver it to them. Ridiculous. Worst experiences ever.
AN
Angela Ralph
Seriously upset with our carrier. The tracking numbers for the past 3 packages that Ive ordered have randomly updated to "Notice Left, No one available", yet someone was home and there were no notices left. If you dont like your job, find another... Its so inconvenient, especially being 9 mos pregnant and having to go pick up my packages at the office.
TO
Tom Morrow
I am surprised at the negative reviews. I have had nothing but good experience with the personnel at Cockeysville post office. I have found the counter personnel to be friendly, efficient and courteous, and I have had every issue, such as a mis-delivered package, to be promptly and successfully resolved.
BA
Barbara Stewart
I would like to thank Tim for outstanding service at the Cockeysville P.O. I had the misfortune to mail a pkg to CA, somehow the label was damaged, and after 2 weeks was returned back to Cockeysville. Tim was very helpful, and the pkg is now on its way back to CA....
BA
Baltimore Jobs
HORIBBLE SERVICE!!!! RUDE NEVER ON TIME AND THE PHONE NUMBER IS ALWAYS BUSY, I HONESTLY THINK THEY LEAVE IT OF THE HOOK TOWARDS THE END OF THE DAY SO THEY DONT HAVE TO SPEAK TO ANYONE. POST OFFICE IS NO JOKE PEOPLE EXPECT IMPORTANT DELIVERIES.
MA
Martin Githuku
If you want to get your stuff on time buy a plane ticket and go get it yourself. Items with tracking number stay on their trucks for one week. I couldnt find a zero star rating
A
Anonymous User
Why dont you list anywhere on the web the office hours! And why do you list the fax number that is listed as the phone to the Cockeysville office! Thatsa disservice!
CA
Carlos Barragan
Not knocking when "attempting " to deliver while items get nore delayed and theres ppl at home
JE
Jeffrey Hernandez
The service here was extremely slow. They were nice, however the manager came across rude.
CH
Chris Ellis
Horrible timing. And sometimes does not deliver mail
SA
Sadia Iffate
worst service ever by these stupid people.
SH
Shahram Gohari
geat service frindly staff fast service
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Rajan Paudel
Well they lost my package
ER
Erik Jacobson
Descent post office.
MA
Mark Storer
Terse but helpful.
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